Introduces the concept of work transformation, the integration of people, space and technology with a direct focus on delivering business value both operationally and strategically. Work transformation requires questioning the way we work, where we work, and the environment in which we work. The ultimate goal of work transformation is to help organizations break out of their traditional definition of work and move forward to an environment that is more flexible, empowering, communicative and pleasing. Work transformation represents the opportunity for facilities groups to have a key strategic role in supporting the constantly changing marketplace and to deliver real strategic business value to the organization. Work transformation is based on facilities management, human resources and information technology all working together to develop more creative ways of handling space in terms of the “real” office and the quickly growing "virtual" office. Based on the author’s book Work Transformation: Planning and Implementing the New Workplace.
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