This paper reports an investigation of the performance of a sample of office buildings in Hong Kong which were marketed as being intelligent. A summary review of literature charting the development of intelligent buildings and perspectives of what intelligence means when applied to office buildings provides a basis for the study. Adopting a fitness‐for‐purpose perspective, as the approach adopted most widely for evaluations, data on the buildings’ designs (incorporation of intelligence features), users’ requirements and occupants’ views of performance of their workplaces were collected via questionnaire surveys. Analysis followed the building ranking method adopted by Harrison. Results indicate that only a minority of the office buildings marketed as “intelligent” achieve the level of performance to match users’ and occupants’ requirements and so constitute business value intelligent buildings; the majority are underachieving.
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