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How to investigate discrimination and harassment complaints

Angus Chan (Department of Management, School of Business Administration and Economics, California State University at Fullerton, Fullerton, California 92634‐9480, USA)
Brian H. Kleiner (Department of Management, School of Business Administration and Economics, California State University at Fullerton, Fullerton, California 92634‐9480, USA)

Equal Opportunities International

ISSN: 0261-0159

Publication date: 1 February 2000

Abstract

Defines discrimination and sexual harassment before detailing the steps one should take when handling a complaint. Considers the choice of investigator, planning and investigating the complaint, data collection, interviewing and closure of the investigation. Summarises the route to be followed and stresses that all claims must be treated seriously.

Keywords

Citation

Chan, A. and Kleiner, B.H. (2000), "How to investigate discrimination and harassment complaints", Equal Opportunities International, Vol. 19 No. 1, pp. 19-25. https://doi.org/10.1108/02610150010786120

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited