Strategic turbulence in the public library service: vision and reality

Abstract

Examines the prominence of information technology in the strategic and “vision” statements made by government, and reviews the role of IT in the various initiatives under way. Considers the implications for the public library service and draws on research evidence obtained by the Aslib Review of the public library service in England and Wales. Elaborates on the reasons which illustrate that there is now a fundamental change in the way IT is enabling end‐users to utilize information. This has altered public perceptions of the public library service. Considers the argument that, unless libraries participate fully in the current revolution in communications technology, there is a danger the service might be “marginalized”. Compares IT initiatives in the UK primarily with Singapore and Europe. Draws the conclusion that there is much that is already being done in the UK but there remains a danger of not being able to provide a fully effective service to all if the public library branch network continues to be diminished by budgetary constraints.

Citation

Murray, I. (1997), "Strategic turbulence in the public library service: vision and reality", Library Management, Vol. 18 No. 8, pp. 361-365. https://doi.org/10.1108/01435129710190700