The campus‐wide laptop loan service and the library's role

Abstract

Purpose

This paper aims to present a successful partnership between the library and other campus units of California State University Sacramento in the program of campus‐wide laptop loan service. As an integral part of university resources, the library staff and systems play an exceptional role in collaborating with other university units in the campus‐wide program.

Design/methodology/approach

Three campus units worked together to create a model of support in innovation, cooperation and sharing of the campus resources, technology and expertise. Introducing the establishment of the campus‐wide loan service program and sharing service feedback retrieved from multiple service units in the project contributed to the success of this new program in the campus resource‐sharing practice.

Findings

Collaboration, cooperation, and teamwork are fundamental in sharing campus resources, and creating staffing synergies and delivering an ever‐increasing range of university services, especially in an environment of budget constraints and economic difficulties.

Originality/value

There are many academic libraries now providing laptop loan service, but campus‐wide laptop loan service needs more collaboration, cooperation and communication for the program crew to embrace differences in serving a common‐interest group.

Citation

Gu, F. (2011), "The campus‐wide laptop loan service and the library's role", Library Management, Vol. 32 No. 1/2, pp. 6-21. https://doi.org/10.1108/01435121111102548