This paper aims to encourage managers in the rapidly changing library and information services environment to be bold in people management.
The paper outlines four aspects of people management where it is particularly important to be bold: staff selection and recruitment; training development and workplace learning; performance management, and; organisational change.
The study reveals pointers to good management practice in the four areas which are outlined.
The paper provides useful information for those in people management.
Emerald Group Publishing Limited
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