Research on reader self‐service in a public library
Abstract
Purpose
The paper aims to discuss the course of change and development of reader self‐service within public libraries in China.
Design/methodology/approach
The paper takes the form of a discussion of the issues.
Findings
The paper finds that self‐service has compelled librarians to change from “helping readers” to “helping readers to help themselves”.
Originality/value
The paper examines change and development in the public library service in China and analyses its inevitability and necessity, as well as pointing out some of the inherent problems.
Keywords
Citation
Zhong, H. (2007), "Research on reader self‐service in a public library", Library Management, Vol. 28 No. 1/2, pp. 101-106. https://doi.org/10.1108/01435120710723581
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited