Continuing professional development and workplace learning 9: human resource development: measuring return on investment
Ian W. Smith
(International Federation of Library Associations and Institutions, Continuing Professional Development and Workplace Learning Section Executive Committee and the Senior Librarian (Personnel) at La Trobe University Library, Bundoora, Australia)
Abstract
Outlines several frameworks for the evaluation of human resource development programs: the return on investment model, the cost/benefit ratio approach, and bottom‐line evaluation.
Keywords
Citation
Smith, I.W. (2004), "Continuing professional development and workplace learning 9: human resource development: measuring return on investment", Library Management, Vol. 25 No. 6/7, pp. 318-320. https://doi.org/10.1108/01435120410547995
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited