Outlines several frameworks for the evaluation of human resource development programs: the return on investment model, the cost/benefit ratio approach, and bottom‐line evaluation.
Smith, I.W. (2004), "Continuing professional development and workplace learning 9: human resource development: measuring return on investment", Library Management, Vol. 25 No. 6/7, pp. 318-320. https://doi.org/10.1108/01435120410547995
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