States the importance of referencing and background checks despite the acknowledged difficulties within the procedure. Refers to research showing many employers give minimal information on reference request for fear of incurring legal repercussions. Provides guidelines to the procedure to help the future employer. Considers the need for personal and academic references and credit reports. Gives suggestions for the correct response to the former employer to minimize legal recourse.
Doty‐Navarro, S.C. and Kleiner, B.H. (2000), "How to effectively check references and perform background investigations of job applicants", Management Research News, Vol. 23 No. 7/8, pp. 56-62. https://doi.org/10.1108/01409170010782181
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