Using information systems to paint the big picture

Abstract

There is a tension between improvement approaches which start from a holistic overview of a process and those that are based on detailed, low‐level analysis. This paper argues that the two approaches are complementary and that modern information technologies can be used to support both approaches being used in harmony, and to support

Citation

Dean, A. (1999), "Using information systems to paint the big picture", Work Study, Vol. 48 No. 4, pp. 138-141. https://doi.org/10.1108/00438029910272418