Public sector performance measurement: delivering greater accountability
Mike Bolton
(Mike Bolton is Senior Consultant, Explored Futures, Addingham, UK.)
5924
Abstract
Expectations of public sector organisations have changed. The public increasingly expects them to have private sector performance focus but public sector accountability. Discusses the particular issues of establishing performance measures (and a performance‐related culture) in the public sector while demonstrating (as well as delivering) “proper” and efficient use of public funds.
Keywords
Citation
Bolton, M. (2003), "Public sector performance measurement: delivering greater accountability", Work Study, Vol. 52 No. 1, pp. 20-24. https://doi.org/10.1108/00438020310458697
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited