Performance measurement: a look at some possible dysfunctions
Arie Halachmi
(Arie Halachmi is Professor, Institute of Government, Tennessee State University, Nashville, Tennessee, USA.)
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Abstract
Performance measurement can promote both accountability and improved performance but schemes that are geared for one purpose may not be ideal for promoting the other. This paper suggests that performance measurement can involve the siphoning of resources from “production” to overhead (under noble pretenses) and that this may not foster greater value for money.
Keywords
Citation
Halachmi, A. (2002), "Performance measurement: a look at some possible dysfunctions", Work Study, Vol. 51 No. 5, pp. 230-239. https://doi.org/10.1108/00438020210437240
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited