To read the full version of this content please select one of the options below:

Chapter 1 Emotional intelligence and wise emotion regulation in the workplace

Individual and Organizational Perspectives on Emotion Management and Display

ISBN: 978-0-76231-310-5, eISBN: 978-1-84950-411-9

ISSN: 1746-9791

Publication date: 6 June 2006

Abstract

In organizations, it is common to talk about how wisely people manage their emotions. Even so, it is often not obvious whether a particular act of emotion regulation is wise or unwise and, to date, research has provided little guidance to judge the wisdom of emotion regulation efforts. We develop a model that construes wise emotion regulation as a process that involves: (a) setting an effective emotion regulation goal, (b) choosing an appropriate strategy to achieve that goal, (c) implementing that strategy effectively, and (d) adapting emotion regulation over time. We also develop propositions linking emotional intelligence to wise emotion regulation. Finally, we discuss the implications of our model and propositions for research and practice.

Citation

Côté, S., Miners, C.T.H. and Moon, S. (2006), "Chapter 1 Emotional intelligence and wise emotion regulation in the workplace", Zerbe, W.J., Ashkanasy, N.M. and Härtel, C.E.J. (Ed.) Individual and Organizational Perspectives on Emotion Management and Display (Research on Emotion in Organizations, Vol. 2), Emerald Group Publishing Limited, Bingley, pp. 1-24. https://doi.org/10.1016/S1746-9791(06)02001-3

Publisher

:

Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited