A strong, useful theoretical foundation for performance assessment and prediction relies on four components: preliminary observation of a system, identification of key or dominating variables in the system, synthetic and vertical thinking, and successive refinement.
Boehm-Davis, D. and Holt, R. (2004), "THE SCIENCE OF HUMAN PERFORMANCE: METHODS AND METRICS", Ness, J., Tepe, V. and Ritzer, D. (Ed.) The Science and Simulation of Human Performance (Advances in Human Performance and Cognitive Engineering Research, Vol. 5), Emerald Group Publishing Limited, Bingley, pp. 157-193. https://doi.org/10.1016/S1479-3601(04)05003-9Download as .RIS
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