Workplace bullying and stress

Abstract

This chapter explores the relationship between workplace bullying and occupational stress. Initially the concept of bullying and its defining features are introduced. Following a brief discussion of bullying and the stress process, an examination of possible stressors as antecedents of bullying is undertaken. Drawing on the empirical evidence available, individual and organizational effects and outcomes of bullying are described. Attention is also paid to the relationship between bullying and the coping process. It is concluded that, despite the fact that evidence is often sparse, a substantial body of research emerged within less than a decade, providing sufficient evidence to suggest that bullying is an important psychosocial hazard in the workplace with very substantial negative implications for individuals and organizations alike. Some methodological concerns are discussed and implications for future research highlighted.

Citation

Hoel, H., Zapf, D. and Cooper, C.L. (2002), "Workplace bullying and stress", Perrewe, P.L. and Ganster, D.C. (Ed.) Historical and Current Perspectives on Stress and Health (Research in Occupational Stress and Well Being, Vol. 2), Emerald Group Publishing Limited, Leeds, pp. 293-333. https://doi.org/10.1016/S1479-3555(02)02008-5