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TRUSTSCAPES AND DISTRUSTSCAPES: A MULTI-LEVEL APPROACH FOR UNDERSTANDING STABILITY AND CHANGE

Multi-level Issues in Organizational Behavior and Processes

ISBN: 978-0-76231-106-4, eISBN: 978-1-84950-269-6

ISSN: 1475-9144

Publication date: 1 January 2005

Abstract

Conceptualizing trust alone or as the starting point for understanding both trust and distrust is insufficient. Therefore, this chapter focuses on the construction of phenotypic trustscapes and distrustscapes that permit an abstract exploration of the concepts of trust and distrust using societal and dyadic relationships and perceptions of the individual as the units of analysis. For theoretical understanding of trust and distrust, it uses social and evolutionary biologic multi-level theory. This chapter builds on the existing trust literature in three ways: (1) by triangulating on trust and distrust through the use of a number of research methodologies; (2) by placing trust and distrust in value orientation theory and models; and (3) by extricating trust and distrust from reciprocity constructs, and placing them into separate phenotypes: trustscapes and distrustscapes. These efforts show that both trust and distrust are naturally occurring phenomena, with one or the other predominant in specific contexts. The chapter includes scenarios in Japan, Bulgaria, and Indonesia to demonstrate how micro- and macro-level examples of trustscapes and distrustscapes function.

Citation

Reeves-Ellington, R. (2005), "TRUSTSCAPES AND DISTRUSTSCAPES: A MULTI-LEVEL APPROACH FOR UNDERSTANDING STABILITY AND CHANGE", Yammarino, F.J. and Dansereau, F. (Ed.) Multi-level Issues in Organizational Behavior and Processes (Research in Multi-Level Issues, Vol. 3), Emerald Group Publishing Limited, Bingley, pp. 91-148. https://doi.org/10.1016/S1475-9144(04)03005-X

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited