A MANAGEMENT ACCOUNTING TAXONOMY FOR THE MASS CUSTOMIZATION APPROACH

Abstract

The traditional product-costing continuum is too limited to account for the new mass customization approach currently used by many corporations in many industries. Mass customization has changed the nature of many transactions, activities and, indeed, the very essence of many manufacturing companies, who have become more of assemblers than manufacturers. These new developments necessitate establishing new way of accounting for proper planning and control. After tracing the development of the mass customization approach from modular manufacturing into common platforms applied in one firm, and then shared by a group of firms, the paper explains the benefits of these approaches to both manufacturers and their suppliers. The central theme of this paper is to develop a product costing system for mass customization. It begins with the traditional product-process matrix in operations management literature and adds to it two elements: firm size and the modular manufacturing method. The rationale for this addition is that modular manufacturing is the best mass customization method; firm size and mass customization are inherently related as indicated by the typical evolutionary pattern of production processes. At this point, the operations management taxonomy is renamed the modular-process matrix; this matrix displays three groups of major activities: manufacturing, supplemental manufacturing, and assembling activities. These three activity groups provide the basis for developing a new set of accounts and a ledger system to account for specific customer orders developed by mass-customization processes.

Citation

Bayou, M.E. and Reinstein, A. (2003), "A MANAGEMENT ACCOUNTING TAXONOMY FOR THE MASS CUSTOMIZATION APPROACH", Advances in Management Accounting (Advances in Management Accounting, Vol. 11), Emerald Group Publishing Limited, Leeds, pp. 169-189. https://doi.org/10.1016/S1474-7871(02)11007-0