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College graduates need to have effective management skills in order to be successful in the competitive retail environment. Educators in Clothing and Textile programmes develop and continually update curricula to prepare students. Input from retailers concerning curriculum development is necessary for educators to stay current with industry needs. The purpose of this study was to identify management skill strengths and deficiencies of new managers from a retailer's perspective. The questionnaire consisted of three sections: (a) management skill competencies of individuals entering a management training programme, (b) components of management skills identified in Section A, and (c) demographic information. The sample consisted of three management levels: store managers, division managers and vice‐presidents (upper management) of a men's wear apparel retailer. Upper management reported that new managers have the following management skill competencies: ability to take on responsibilities, ability to work as team, communication skills, goal‐setting abilities, leadership skills, decision‐making skills, problem‐solving abilities, handling job‐related stress/pressure, ability to evaluate job performance, delegating skills and time‐management skills. When asked to identify the most important management skill competencies, upper management rated leadership skills (29 per cent), problem‐solving (11 per cent) and teamwork (10 per cent) as being the most important. Results of ANOVA indicated that three demographic variables had a significant effect on management skill competencies. Management level had a significant effect on delegating and time‐management. Store managers rated new managers' delegating skills and time‐management skills higher than did division managers. Education had a significant effect on employee performance evaluation although no significant differences were found between groups. The number of years as a manager had a significant effect on time‐management with no differences between groups. Educators should consider retailers' assessments of new managers in preparing students for retailing careers. Special attention should be given to strengthening those skills found to be most deficient such as time‐management, delegating and evaluating another's job performance.

This study aims to analyze the skills and competencies required of corporate social responsibility (CSR) managers through best case practice in Thailand. It attempts to define and identify how large companies use such attributes with regard to knowledge, attitudes, and practical skills. It also examines the organizational competency framework of strategy for integrating CSR and its associated skills into mainstream business.

As a qualitative study, the methodology used for collecting data consisted of both open‐ended and focused interviews with managers, and consultations with staff who implement CSR in these large companies. Secondary data from annual reports, sustainability reports and CSR reports were also analyzed.

The interviews indicated that specific skills and competencies were needed for managing CSR, but these varied, and a competency framework for Thai corporations was developed.

The interviews were limited to only the CSR managers. Thus, the generalization of the findings to other industries should be done with caution.

A CSR competency framework for managers is provided, which can supply CSR skills and competencies model for other managers and practitioners.

The paper has value in that it provides an analysis of the CSR skills and competencies of the leading corporations in Thailand.

Many leading companies are looking at ways to link skills development to strategic objectives as well as to demonstrate compliance with industry regulations. The greatest cost of learning is the time people are not working at their jobs. The solution is to minimise the time spent in training and focus people specifically on just the skills they need. It is important, therefore, to identify the skill gaps of employees in terms of the organisation’s specific business goals and strategies. Competency management is now recognised as a key process to ensure that the individual and organisation training plans are linked to business goals. This article will illustrate how skills and competency management systems can help organisations improve the effectiveness of their training.

The purpose of this paper is to adopt a gap analytic approach to identify competency needs and further estimate the strength of such managerial competencies in predicting job performance.

A structured questionnaire was administered on 106 managers from 18 pharmaceutical companies in Maharashtra, India to capture their self-perceptions on importance of competencies, current expertise levels and job performance. Further, relative competence metric, t-test and multiple regression analysis was employed for data analysis.

Results indicate incongruence in perceptions of managers for current expertise and importance across four managerial competencies, i.e., analytic skills, self-management, relationship management and goal and action management. Further, gap analysis and relative competence metric reveals negative gaps among managers for competency dimensions pertaining to quantitative ability, adaptability, influence co-workers, change management skills and planning and task execution. Furthermore, self-management competencies are found to wield maximum influence on the self-perceptions of job performance followed closely by relationship management and analytic skills.

To the best knowledge of the authors, no study exists from pharmaceutical sector in India on managerial competencies and its impact on job performance. Also, authors have not come across any study in India that captures the competency needs through gap analysis and relative competence metric. This study attempts to fill both the aforementioned gaps in literature.

This paper aims to synthesize health-care leaders’ experiences of the competencies required for crisis management.

The systematic review followed the joanna briggs institute (JBI) guidance for systematic reviews of qualitative evidence. The search strategy included free text words and medical subject headings and peer-reviewed qualitative studies published in English, Finnish and Swedish and was not limited by year or country of publication. The databases searched in March 2022 were Scopus, PubMed, CINAHL, ABI/INFORM and the Finnish database Medic. Gray literature was searched using MedNar and EBSCO Open Dissertations. Studies were screened by title and abstract (n = 9,014) and full text (n = 43), and their quality was assessed by two independent reviewers. Eight studies were included. The data was analyzed using meta-aggregation.

Fifty-one findings (themes and subthemes) were extracted, and 11 categories were created based on their similarities. Five synthesized findings were developed: the competence to comprehend the operational environment; the competence to stay resilient amidst change; the competence to adapt to and manage change; the competence to manage and take care of staff; and the competence to co-operate and communicate with diverse stakeholders.

This systematic review produced novel information about health-care leaders’ experiences of the competencies required for crisis management during COVID-19. This study complements the field of research into crisis management in health care by introducing five original and unique competency clusters required for crisis management during the acute phase of COVID-19.

The purpose of this paper is to capture some of the challenges and emerging trends in business education.

A sample of 155 business leaders who work in the UAE has responded to the survey.

The results of this study revealed the most important skills and competencies that local business leaders would like to see university graduates now and five years from now. In addition business leaders have pointed out the important level of the management areas to their companies now and five years from now.

The paper highlights business leaders' opinions and views in relation to the relative importance of skills needed in their companies.

The purpose of this research is to provide an overview of the management skills and competencies required by a director of social work as they perform their multiple roles and functions in order to effectively manage a medical social work team to better serve the needs of patients through the new hospital‐based case management model.

This is a conceptual paper that reviews the literature on managerial roles, management functions, and skills and competencies of directors of social work. Management frameworks that are applicable under the case management model are discussed. Interviews with five directors of social work and their perceptions are described.

Managing a department that is going through continuous changes is often difficult.

This paper has practical implications for general health care managers and specifically, directors of social work, to develop skills and gain competencies to be successful in today's evolving health care environment. This research also has practical implications for social workers to gain insight into productive and effective ways to collaborate with members of an interdisciplinary team.

This paper is original and of value to those working in social work and in the health care field to develop their skills and competencies as they perform new roles and functions in the complex health care environment.

With the growing acceptance of logistics and supply chain management (SCM) as critical business concerns, there is an emerging realisation that more investment is needed to develop appropriate managerial skills and competencies for supply chain managers. This paper explores the challenges for management development that arise as organisations seek to bridge the gap between current capabilities and those required for future success.

Three constituencies were of interest to our research: providers of education and training, students and participants on programmes, and corporates who purchase programmes. A triangulated research approach was employed in order to capture the views of each of these constituencies. This comprised a focus group, interviews and surveys, and a case study of logistics/SCM development at one of the world's leading pharmaceutical companies.

The key knowledge areas and competencies/skills required by logistics and supply chain managers are identified. Preferred teaching approaches are also identified, as are optimum approaches for career development. The subtle yet significant differences that exist among the three constituencies in the various areas and approaches are highlighted. The results thus constitute a tentative skills profile for the logistics and supply chain manager of the future.

The research provides a multi‐stakeholder insight, set in the context of the key business transformations which are shaping logistics and SCM practice, into the development of the supply chain manager of the future. Practical recommendations emerge for all stakeholders in logistics/SCM development practice. Recommendations for further research are also made, particularly for (from a methodological perspective) more case study research, and (from a research focus perspective) research into learning styles and also linking individual, organisational and supply chain learning.

Competency management has become a new trend in the public sector. There is some doubt, however, if competency management is really something new or whether it is just old wine in new bottles. Academics seem to be more sceptical about its novelty than practitioners. This article attempts to combine theory and practice. Some theoretical aspects of competency management are explored and definitions, reasons for implementation, novelty and implications for the HRM function are discussed. The theory is then confronted with two cases of competency management in the public sector. The first deals with the appraisal system in the Flemish administration and the second with the HR‐policy towards public managers in the Dutch civil service. The research material for the case studies was collected during a research project on international perspectives for HRM in the Flemish government.

The purpose of this paper is to investigate whether there is a set of management competencies that should be possessed by managers irrespective of their areas of functional specialization using quantitative methodology.

For the study, 31 individual competencies were analyzed. The study was confined to a fully integrated telecommunication service provider; 198 managerial employees participated in the survey.

The findings reveal broad level competencies that are important for managers working in one of the seven functional areas. The findings suggest the importance of competencies from value and skill clusters than knowledge cluster across all functional areas. Further, there was hardly any congruence with the perceptions on current expertise and current importance across all the functional areas.

While the findings of the study have a specific relevance to the managers in the telecommunication industry, they could have a rather broader relevance with implications for management development initiatives.

Although there is an enormous diversity in the scope of competency literature, a few empirical research studies have been conducted on management competency requirements for different functional areas. A limited number of competency studies have been conducted in Asia and in many cases those were confined to identify requisite competencies for managers from a specific functional area, such as human resources development. Hence empirical research studies are needed to fill this lacuna in literature. This paper fills some of the gaps