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Article
Publication date: 28 January 2014

Chin-Feng Lai, Po-Sheng Chiu, Yueh-Min Huang, Tzung-Shi Chen and Tien-Chi Huang

The aim of this paper is to improve the service quality of digital libraries (DLs) through an evaluation model for DLs' user interfaces. This evaluation model can provide a useful…

2466

Abstract

Purpose

The aim of this paper is to improve the service quality of digital libraries (DLs) through an evaluation model for DLs' user interfaces. This evaluation model can provide a useful reference for existing DLs or relevant research.

Design/methodology/approach

Relevant literature was synthesized, an evaluation framework was established, and the Fuzzy AHP was employed to investigate the evaluation model for DLs' user interfaces, obtain the relative weights for the importance of the evaluation criteria, and establish the priority ranking for the criteria of DLs' user interfaces.

Findings

The top five criteria are ease of use, searching, language, presentation, and design, respectively. For users, an interface should be intuitive. Good interface presentation and design are critical when users evaluate a digital library.

Practical implications

All of the students, teachers and experts considered that the presentation and design of DL user interfaces were what users had had contact with in the very beginning, and they were critical influential factors in DL user interfaces. Furthermore, ease-of-use and searching were fundamental interface functions, as well as important evaluation criteria. Interfaces should also provide interactive functions to improve interaction, while tailor-made services should be taken into account to establish an excellent interface in order to meet each user's need.

Originality/value

The evaluation model for DLs' user interfaces employed in this study will help developers of DL user interfaces discover the criteria that they should aim for as a reference, perform comprehensive criteria evaluation according to their actual needs, and employ top criteria for evaluation.

Details

The Electronic Library, vol. 32 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 2 November 2015

Yueh-Min Huang, Ying-Hong Pu, Tzung-Shi Chen and Po-Sheng Chiu

The purpose of this study is to develop and analyse the usage status, level of satisfaction and success model of a mobile library service system in Taiwan. The research results…

2573

Abstract

Purpose

The purpose of this study is to develop and analyse the usage status, level of satisfaction and success model of a mobile library service system in Taiwan. The research results could serve as a reference for the development, evaluation and improvement of libraries’ mobile services.

Design/methodology/approach

This study designed a mobile library service system and used the informational system success model to evaluate its use status and level of satisfaction and, thus, to develop a success model for a mobile library service system.

Findings

Results showed that students’ level of satisfaction with the mobile library service system had a positive correlation with the usage status indicated that the system could help them to improve their work efficiency, such as by reducing time spent searching for books and cost of obtaining electronic resources. The students also expressed a willingness to continue using the mobile library service system.

Practical implications

In general, the students thought that the mobile library service system could reduce the time needed to search for book-related information, but that the service quality should be improved. Therefore, this study suggests that the education and training of system service personnel should be enhanced and that easy-to-use functions be provided to promote the users’ level of satisfaction and willingness to use the system.

Originality/value

This study developed a mobile library service system and invited students studying in the National University of Tainan, in southern Taiwan, to be the subjects in an experiment, with a goal to evaluate the success of a model mobile library. The findings showed that the overall explanatory power (R2) of this model was 55 per cent and, thus, that the findings of this work have practical significance.

Details

The Electronic Library, vol. 33 no. 6
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 16 March 2015

Ying-Hung Pu, Po-Sheng Chiu, Tzung-Shi Chen and Yueh-Min Huang

The purpose of this paper is to increase usage rate of libraries in universities and colleges, this study developed a Mobile Library APP System and analyzed users’ usage and level…

2562

Abstract

Purpose

The purpose of this paper is to increase usage rate of libraries in universities and colleges, this study developed a Mobile Library APP System and analyzed users’ usage and level of satisfaction. The analysis results served as the reference for the development and improvement of libraries in universities and colleges’ mobile information systems.

Design/methodology/approach

This study developed a Mobile Library APP System and probed into and evaluated college students’ usage and level of satisfaction with the system by using questionnaire. Individual interviews were carried out to find out their standpoints and opinions about their library usage via mobile technology.

Findings

The analysis of experiment results showed that students’ attitude toward the Mobile Library APP System was highly positive. This indicated the system certainly assisted them in increasing their work efficiency and their willingness in continuously using this APP system in library-relevant activities.

Practical implications

Students’ viewpoints indicated that, by using Mobile Library APP System, they could effectively searched for books, magazines, e-books and other e-resources in a timely manner. The time spent in information searching was shortened and individual work efficiency was promoted. Moreover, in interview sessions, students suggested to add categorized search, book recommendation, book discussion and other functions to increase user population and willingness of continuous usage.

Originality/value

To find out the actual usage of the Mobile Library, this study developed the Mobile Library APP System and invited students of National University of Tainan in Taiwan to be experimental subjects. The results of data analysis indicate that the system acquires highly favorable view from student. Thus, it can be inferred that research results of this study are representative and have practical values in real world practice.

Details

Library Hi Tech, vol. 33 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 9 May 2023

Dan Wang

This research conducts bibliometric analyses and network mapping on smart libraries worldwide. It examines publication profiles, identifies the most cited publications and…

Abstract

Purpose

This research conducts bibliometric analyses and network mapping on smart libraries worldwide. It examines publication profiles, identifies the most cited publications and preferred sources and considers the cooperation of the authors, organizations and countries worldwide. The research also highlights keyword trends and clusters and finds new developments and emerging trends from the co-cited references network.

Design/methodology/approach

A total of 264 records with 1,200 citations were extracted from the Web of Science database from 2003 to 2021. The trends in the smart library were analyzed and visualized using BibExcel, VOSviewer, Biblioshiny and CiteSpace.

Findings

The People’s Republic of China had the most publications (119), the most citations (374), the highest H-index (12) and the highest total link strength (TLS = 25). Wuhan University had the highest H-index (6). Chiu, Dickson K. W. (H-index = 4, TLS = 22) and Lo, Patrick (H-index = 4, TLS = 21) from the University of Hong Kong had the highest H-indices and were the most cooperative authors. Library Hi Tech was the most preferred journal. “Mobile library” was the most frequently used keyword. “Mobile context” was the largest cluster on the research front.

Research limitations/implications

This study helps librarians, scientists and funders understand smart library trends.

Originality/value

There are several studies and solid background research on smart libraries. However, to the best of the author’s knowledge, this study is the first to conduct bibliometric analyses and network mapping on smart libraries around the globe.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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