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Information security management (ISM) is proving to be an important topic in the modern world; in environments that will rely a great deal on digital technologies, such as smart cities, ISM research is of high importance and needs to be well analysed. The paper aims to discuss these issues.

This paper indicates the criticality of ISM for smart cities through the literature, then focusses on top organisational factors influencing ISM in smart city organisations, which are embraced and justified from the literature.

This paper highlights the need for more research around ISM in the context of smart city organisations, also ISM-related organisational factors that are expected to most influence smart city organisational performance.

This paper is proposed to influence more research in the area of ISM for smart cities among the research community. Additional research is also expected to further validate and examine the selected organisational factors.

This paper presents new information on ISM in smart city organisations, the lack of research in this area, and the criticality of the highlighted issues, creates high value for the conclusions and findings of this research. The paper also highlights top organisational factors that are expected to influence ISM in smart city organisations.

This paper looks at a number of approaches to health informatics that support decision‐making relevant to the integrated development and management of information systems with clinical and managerial practices in healthcare. Its main aim is to explore three such approaches for integrated development, the soft information systems and technologies methodology, participative simulation modelling and stakeholder analysis. A description of the health informatics research and development environment in the UK is given as necessary background to the paper. Organisational and social aspects are examined through these approaches including information and clinical process development, telemedicine, ethical issues of drug use and management, health policies and information management and strategies, tele‐education and modelling structures. In the conclusion the synergies between the three approaches are discussed and some principles are extracted for future research and development in integrated approaches to health informatics research.

The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is realized by profiling existing literature to understand the determinants of knowledge sharing, research trends, theories, and future research opportunities.

After carefully examining the extant literature and by utilizing relevant academic-based research databases, a total of 73 papers published in peer-reviewed journals over the last decade were reviewed and analyzed using well-established systematic literature review methodology.

The adopted systematic review revealed that there are limited contributions in understanding knowledge sharing in HEIs when compared with other sectors. The review provides a number of avenues for future research including technological, cultural, organizational, and behavioral aspects at different levels.

This study helps in offering a focal point to senior management in HEIs for realizing the requirements for developing appropriate strategies and programs to promote knowledge sharing among academics and consequently enhance their institutions’ performance.

This study utilized Jesson et al. (2011) in presenting a comprehensive systematic review of knowledge sharing specifically in the context of HEIs. This paper offers some theoretical and practical insights on what contributes toward understating the determinates affecting knowledge sharing practices among academics.

Over the last few decades, microfinance industry is argued to have played a constructive role in alleviating poverty level and providing the underprivileged with access to financial services. Statistics from the World Bank reveal that, currently, only 4% of the underprivileged have been served out of the 3 billion+ potential clients. Such results are due to several claims, particularly the operational and financial challenges faced by microfinance institutions (MFIs) in the constant flux inviting more attentions towards its performance. While explicit attention is given by many researchers towards mobile banking and information and communication technology (ICT) in improving the MFIs’ performance, the study on how social media, as a rapidly growing online phenomenon, can impact on the MFIs’ performance remains scarce. As such, this study aims to investigate this impact based on four dimensional performance indicators: efficiency, financial sustainability, portfolio quality and outreach.

A model is proposed and tested to ascertain the relationship between social media applications and organisational performance. In so doing, web-based questionnaires have been used to collect data from MFI employees in developing countries. Results reveal a significant influence of the social media over the MFIs’ performance, offering valuable insights into both researchers and practitioners in the domain of microfinance, as well as social media—conforming that the adoption of social media as marketing, advertising and communication tools may significantly improve the MFIs’ performance.

The results demonstrate that there is a positive and significant impact of social media use within microfinance on the key indicators of MFIs. They also show that the highest impact of social media usage within the microfinance is on the portfolio quality. In addition, it was found that marketing and advertising; communication and sales and distribution are the main areas where social media is able to support while social networking websites are the most popular platforms employed in MFIs.

This study adds to the existing literature few theoretical and practical aspects. First, this study developed a model for assessing the value of social media as a new phenomenon within this type of organisation. Second, it offers microfinance sponsors, managers and policy makers with a frame of reference to understand what social media platform can be deployed for each purpose. Third, with the identification of the main MFIs’ performance indicators, this research provided a reference of performance measurement guide for microfinance industry when assessing different technological employment.

With the ever-expanding online shopping, electronic word-of-mouth (eWOM) has become a significant factor affecting the consumer decision-making behaviour. This is specially the case when considering Generation Y (Millennials), who are old enough to be independent buyers and young to be almost immersed in online living. This article aims to assess the impact of eWOM on purchase intention by developing a conceptual model of hypotheses encompassing a multitude of factors that may be associated with this relationship.

The researcher investigates what factors impact eWOM credibility and make the consumer may adopt it when making a purchase. To examine our research model, a quantitative approach is employed for this purpose using a sample through online survey from Thailand – where there is a large number portion Generation Y consumer base.

It was found that source style as a visual attribute information is the most significant factor that may impact eWOM credibility in addition to source credibility, argument quality and source homophily, respectively.

From a practical point of view, it helps firms to understand what needs to be taken into consideration when building their marketing strategy.

This is believed to add significant insights into the eWOM literature by identifying its route of impact toward the purchase intention on Generation Y.

The purpose of this paper is to develop a generic framework for hybrid (integrated deployment of system dynamics and discrete event simulation) simulation which can be applied in the healthcare domain.

As hybrid simulation in an organisational context is a new topic with limited available data on deployment of hybrid simulation in organisational context, an inductive approach has been applied. On the basis of knowledge induced from literature, a generic conceptual framework for hybrid simulation has been developed. The proposed framework is demonstrated using an explanatory case study comprising an accident and emergency (A&E) department.

The framework provided detailed guidance for the development of a hybrid model of an A&E case study. Findings of this case study suggest that the hybrid model was more efficient in capturing behavioural impact on operational performances.

The framework is limited to only SD and DES; as agent‐based is another simulation method which is emerging as a promising tool for analysing problems such as spread of infectious diseases in healthcare context, inclusion of this into the framework will enhance the utility of the framework.

This framework will aid in the development of hybrid models capable of comprehending both detail as well as dynamic complexity, which will contribute towards a deeper understanding of the problems, resulting in more effective decision making.

It is expected that this research will encourage those engaged in simulation (e.g. researchers, practitioners, decision makers) to realise the potential of cross‐fertilisation of the two simulation paradigms.

Currently, there is no conceptual framework which provides guidance for developing hybrid models. In order to address this gap, this paper contributes by proposing a conceptual framework for hybrid simulation for the healthcare domain.

Most manufacturing processes tend to involve more than one level of detail at the design phase. These often consist of a higher level that represents the building‐blocks of the firm and a lower level that represents a more detailed structure of the process. When designing such processes, this type of structure is difficult to capture without some form of modelling. In such cases simulation can be used to help overcome this problem. This paper presents an investigation of simulation packages.

These simulation packages were investigated regarding their abilities to model business processes related to manufacturing systems.

The research findings suggest that no one simulation package currently available can alone offer sufficiently flexible facilities for the variable detailed modelling of manufacturing systems design.

The paper relates to one specific design framework called manufacturing system design (MSD). It defines the higher level of detail as the conceptual modelling level and the lower level as the detailed design level. A four‐step framework is proposed, and it is argued that this may better deal with problems of detail variability.

The purpose of this paper is to see whether it is possible to learn any lessons from the application of simulation and modeling in the defense sector to be applied in the healthcare sector.

Two comprehensive reviews are conducted within two domains of “Military & Aerospace” and “Healthcare”. A general search framework with common features is developed, while allowing rooms for customization for each domain. A common objective is set to cover a wide scope of simulation methods and application areas. Further, reviews are not restricted to a limited number of journals or conferences; rather the relevant databases are searched while using some filtering mechanisms.

It is found that simulation has been commonly used in the defense sector(s). However, inconsistency in terms of the level of implementation in both the sectors is quite vivid. There is clear evidence that healthcare lags behind other sector(s), particularly in terms of stakeholder engagement and, consequently, in terms of implementation of simulation outcomes.

Owing to confidential nature of the defense sector, grey literature (which in this case is likely to include a considerable corpus of classified material) has not yet been reviewed. The paper speculates on the impact this has on the appreciation of the uptake of modelling and simulation in this sector and could form part of future research.

This paper provides key insights into some challenges of applying simulation methods in healthcare, whilst presenting an up‐to‐date overall picture of simulation in two main sectors from an academic point of view.

Discrete event simulation (DES) is widely known to be a quantitative research tool. A simulation modelling process is mainly based on feeding quantitative data into a model to produce quantitative results in a structured sequential process. Qualitative approaches to research take a less structured approach with more of an inclination towards judgmental and expert knowledge rather than hard data. In this paper the authors suggest that DES can be employed as both a qualitative and quantitative research tool. The paper demonstrates how simulation may represent both stances either separately or combined. This is based on the fact that the basic objectives of simulation are either for understanding – which needs a qualitative perspective – or performance measurement – which a needs quantitative perspective. Traditional quantitative and qualitative methods are discussed showing how DES might cope with the weaknesses of both stances. A structure for using DES as a combined research methodology is proposed.

Discrete event simulation (DES) application is not as widely perceived as being useful for problem solving in the health‐care arena as in other application areas. Suggests that this might be due to the way DES is applied in health‐care modelling, as it follows a traditionally based‐on‐engineering approach. This may not be a problem in itself; however, health‐care systems are often complex in that they involve multiple decision‐makers and thus understanding and communication between the various stakeholders are potentially problematic. Thinks that problem understanding and efficient communication tools largely contribute to the solution; consequently, proposes a modelling approach to enhance stakeholder understanding and communication. The approach is based on participation of stakeholders; it is also iterative rather than step‐based. To demonstrate this approach, gives an example, aiming to show how this approach has been used successfully to facilitate the understanding process, concluding that involving stakeholders throughout not only helps them to understand their problem better, but also enables them to more fully appreciate the findings resulting from the model. This approach thus serves usefully to enrich the communication between the stakeholders.