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Article
Publication date: 13 May 2014

Matteo Corciolani and Daniele Dalli

Through an empirical analysis of a consumption community, the purpose of this paper is to demonstrate that the theories of gift-giving, sharing and commodity exchange should not…

2443

Abstract

Purpose

Through an empirical analysis of a consumption community, the purpose of this paper is to demonstrate that the theories of gift-giving, sharing and commodity exchange should not be kept separated but integrated into a unifying model.

Design/methodology/approach

The paper provides new evidence about Bookcrossing.com, whose members share and give books as gifts; that is, physical goods rather than digital ones as in most of the communities considered in the literature. This community is analysed with qualitative tools, such as netnography, personal interviews and participant observation.

Findings

The main result of the analysis of Bookcrossing is that gift-giving is not the only process responsible for value creation and distribution in consumption communities: sharing and commodity exchange also play a role. Furthermore, the paper provides new evidence about aspects of gift-giving and sharing that have received limited attention in the literature: collective reciprocity and anonymous sharing.

Research limitations/implications

The limitations are related to the intrinsic properties of the methods employed (netnography, personal interviews and participant observation) and to the paper, which analyses only one community and one product category. The implications refer to the role of gift-giving in consumption communities and its relationships with other processes: consumer gift systems are not only gifting platforms, but they and the elements of sharing and commodity exchange need to be integrated.

Practical implications

The empirical evidence and implications matter for the organisation and management of collaborative consumption platforms and the way in which traditional business models could and should interact with these platforms in an increasing number of businesses.

Originality/value

The paper adds new evidence of and original insights into gift-giving and collective forms of exchange. Moreover, it provides managerial implications of the analysed community for the book publishing industry.

Details

Management Decision, vol. 52 no. 4
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 10 August 2015

Chiu-Ping Hsu

The purpose of this paper is to present a conceptual model of how both the benefits and risks of social capital influence online knowledge sharing among virtual community members…

1769

Abstract

Purpose

The purpose of this paper is to present a conceptual model of how both the benefits and risks of social capital influence online knowledge sharing among virtual community members towards enhancing members’ relationship continuity and virtual community reputations. In addition, this study addresses the effects of complementary resources on knowledge sharing.

Design/methodology/approach

The structural equation modelling approach was applied to estimate the conceptual model by using survey data from virtual community members. A total of 626 valid questionnaires were collected.

Findings

The empirical results showed that most of the research hypotheses were supported. The benefits of social capital and complementary resources have a positive effect on knowledge sharing, thereby strengthening relationship continuity and community reputation. Furthermore, the risk of social capital has a negative effect on knowledge sharing, as expected.

Originality/value

A review of the literature reveals a lack of studies focusing on both the positive and negative influences of social capital on online knowledge sharing. This study therefore contributes to a comprehensive perspective for understanding online knowledge sharing in virtual communities.

Details

Online Information Review, vol. 39 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 25 August 2022

Renqiang Xie and Wende Zhang

The number of online communities has increased rapidly with the development of the Internet. Although these communities provide users with knowledge-sharing channels, the…

Abstract

Purpose

The number of online communities has increased rapidly with the development of the Internet. Although these communities provide users with knowledge-sharing channels, the enthusiasm of the users for participation remains low. Ecosystem theory, social cognitive theory, and some other theories emphasize the importance of environmental factors and hypothesize that the behavior of users is affected by personal factors and environmental factors. In this study, the authors investigated the impact of platform environmental factors on knowledge-sharing behavior and improved the platform environment construction of online communities.

Design/methodology/approach

First, the authors analyzed the influencing factors of online community knowledge-sharing from the perspective of the platform environment, constructed a research model, and proposed relevant hypotheses. Then, the authors designed a questionnaire and conducted a survey, and finally tested the hypotheses by using the method of structural equation model.

Findings

The results showed that community trust, community management, community incentive, community atmosphere, and community information protection had a significant positive impact on community knowledge-sharing behavior. Community trust played a significant intermediary role in the relationship between community management, community incentive, community information protection, and knowledge-sharing behavior; community information protection only affected knowledge-sharing behavior through community trust. Additionally, community atmosphere did not directly affect knowledge-sharing behavior through the intermediary of community trust.

Practical implications

This study showed that theoretical supplements and practical guidance are significant for conducting research and managing knowledge-sharing in the online community. They help community managers pay more attention to the construction of an online community platform environment.

Originality/value

In this study, the authors analyzed the influencing factors of online community knowledge-sharing from the perspective of the platform environment and introduced community trust as an intermediary variable. The research perspective and model of this study are novel to some extent.

Article
Publication date: 12 September 2023

Winifred Okong’o and Joshua Rumo Arongo Ndiege

The purpose of this study is to examine the state of the literature on knowledge sharing in open source software (OSS) development communities by examining the existing research…

Abstract

Purpose

The purpose of this study is to examine the state of the literature on knowledge sharing in open source software (OSS) development communities by examining the existing research and identifying the knowledge gaps and opportunities that can inform areas for future research.

Design/methodology/approach

A systematic literature review was conducted of literature published between January 2011 and February 2023. A total of 24 papers were identified and reviewed.

Findings

The findings reveal that the literature on knowledge sharing in OSS development communities from developing countries are limited. Additionally, there exists a limited focus on the development of frameworks to support knowledge sharing in OSS communities. The transient nature of OSS development contributors’ results in knowledge loss; thus, knowledge retention needs further investigation.

Research limitations/implications

This study only included papers whose titles, keywords or abstracts included the search keywords “knowledge sharing” and “Open Source Software”. While the keywords were carefully applied, when applying the search, it cannot be ruled that some relevant studies might have been missed. The study was also limited to conferences and journal papers published in English. Despite the limitations, the study provides a systematic review of knowledge sharing in OSS communities and presents findings that can be useful to researchers and practitioners interested in this area.

Originality/value

The study provides a systematic literature review of published papers and identifies themes and future research areas on knowledge sharing in OSS communities. Additionally, this review offers insights into future research avenues for theory, content and context on knowledge sharing in OSS development communities.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 10 February 2023

Renqiang Xie and Wende Zhang

This paper aims to propose a system dynamics model of blockchain online community knowledge sharing, with the following goals: to reveal the internal mechanism of blockchain…

Abstract

Purpose

This paper aims to propose a system dynamics model of blockchain online community knowledge sharing, with the following goals: to reveal the internal mechanism of blockchain technology on community knowledge sharing; to show the impact of blockchain technology on knowledge sharing; and to promote knowledge sharing and the self-development of blockchain online communities.

Design/methodology/approach

Based on the core characteristic factors of blockchain technology, including incentive mechanism, trust mechanism, information protection mechanism, etc., a knowledge sharing analysis framework is established. Through the use of the Vensim PLE (Personal Learning Version) software, according to the steps of “putting forward a dynamic hypothesis”, “establishing a system dynamic equations”, and then “model testing” and “simulation”, the article analyzes in depth the process and extent of the impact of the above features on online community knowledge sharing.

Findings

The results show that the blockchain incentive mechanism, trust mechanism and information protection mechanism all contribute to promoting an increase in the number of community knowledge sharing users, as well as in the total amount of knowledge shared. The results also show that the token reward in the incentive mechanism has in fact a higher degree of influence than the trust and information protection mechanisms.

Originality/value

At present, no research on the internal mechanism of knowledge sharing in blockchain online communities has been carried out. This article plays a complementary role in research in this field, and offers significant guidance for promoting online community knowledge management and online community development.

Details

Management Decision, vol. 61 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 19 August 2021

Michael Ka Wai Lai and Amy Po Ying Ho

Whilst the majority of academic studies have focused on the for-profit business-to-consumer type of sharing economy, the community-based peer-to-peer sharing economy is…

Abstract

Purpose

Whilst the majority of academic studies have focused on the for-profit business-to-consumer type of sharing economy, the community-based peer-to-peer sharing economy is under-studied, particularly the role of social capital, which is essential to sharing behaviours. This paper aims to unravel the role of social capital in developing sharing communities, particularly as to how sharing can establish social capital and community building in community-based sharing economy projects.

Design/methodology/approach

This paper adopted a case study approach by selecting a local project in Hong Kong, which aims at achieving sharing community. A total of 10 in-depth interviews of major stakeholders were conducted, including founders, active and inactive members to explore how social capital is developed and its impacts on sharing community.

Findings

The research finding showed that social capital plays an important role in structural dimensions, on social ties building, cognitive and relational dimension facilitates and motivates sharing behaviour and trust, which are essential in building up a sharing community and in developing a sharing economy in Hong Kong.

Originality/value

This paper contributes to the current theoretical and empirical discussion that supplements the current study of the community-based sharing economy, from the perspective of social capital, in exploring how a sharing community can be developed.

Details

Social Transformations in Chinese Societies, vol. 18 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 27 September 2011

Wei‐Tsong Wang and Zu‐Hao Wei

Prior research indicates that the success of a virtual community relies on its ability to allow community members to share knowledge interactively. Wiki applications are web‐based…

2653

Abstract

Purpose

Prior research indicates that the success of a virtual community relies on its ability to allow community members to share knowledge interactively. Wiki applications are web‐based hypertext applications that facilitate collaborative authoring, and have been widely adopted by virtual communities to facilitate knowledge sharing and accumulation. Nevertheless very few studies have empirically investigated the dynamics of how these applications contribute to the development and continuity of virtual communities by enhancing the knowledge sharing intentions of community members. This paper aims to address these issues.

Design/methodology/approach

A theoretical model was developed to explain and predict the knowledge sharing intentions of virtual community members. Survey data collected from 232 wiki community members were examined using structural equation modelling to verify the theoretical model.

Findings

The research results confirm the positive influence of the use of wiki applications on knowledge sharing intention through the mediating effects of member interactions, community participation, and community promotion. However it was found that community trust and community identification had no significant effect on knowledge sharing intention.

Originality/value

Very few studies have empirically investigated the relationships among the characteristics of wiki applications, virtual community outcomes (participation, promotion, trust, and identification), and the knowledge sharing intentions of virtual community members. The research findings can enrich our understanding of how wiki or other similar technologies affect the sharing of knowledge within virtual communities. This can, in turn, provide both virtual community administrators and managers of organisations with guidelines for creating successful knowledge sharing practices.

Details

Online Information Review, vol. 35 no. 5
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 13 July 2015

Zilia Iskoujina and Joanne Roberts

This paper aims to add to the understanding of knowledge sharing in online communities through an investigation of the relationship between individual participant’s motivations…

2848

Abstract

Purpose

This paper aims to add to the understanding of knowledge sharing in online communities through an investigation of the relationship between individual participant’s motivations and management in open source software (OSS) communities. Drawing on a review of literature concerning knowledge sharing in organisations, the factors that motivate participants to share their knowledge in OSS communities, and the management of such communities, it is hypothesised that the quality of management influences the extent to which the motivations of members actually result in knowledge sharing.

Design/methodology/approach

To test the hypothesis, quantitative data were collected through an online questionnaire survey of OSS web developers with the aim of gathering respondents’ opinions concerning knowledge sharing, motivations to share knowledge and satisfaction with the management of OSS projects. Factor analysis, descriptive analysis, correlation analysis and regression analysis were used to explore the survey data.

Findings

The analysis of the data reveals that the individual participant’s satisfaction with the management of an OSS project is an important factor influencing the extent of their personal contribution to a community.

Originality/value

Little attention has been devoted to understanding the impact of management in OSS communities. Focused on OSS developers specialising in web development, the findings of this paper offer an important original contribution to understanding the connections between individual members’ satisfaction with management and their motivations to contribute to an OSS project. The findings reveal that motivations to share knowledge in online communities are influenced by the quality of management. Consequently, the findings suggest that appropriate management can enhance knowledge sharing in OSS projects and online communities, and organisations more generally.

Details

Journal of Knowledge Management, vol. 19 no. 4
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 August 2016

Dah-Kwei Liou, Wen-Hai Chih, Chien-Yun Yuan and Chien-Yao Lin

– The purpose of this paper is to investigate how the factors from environmental level and personal level influence the knowledge sharing behavior and community participation.

2435

Abstract

Purpose

The purpose of this paper is to investigate how the factors from environmental level and personal level influence the knowledge sharing behavior and community participation.

Design/methodology/approach

This research study, which consisted of 394 valid respondents who were members of the Yambol online test community, used online survey to collect data. This research used the structural equation modeling to analyze the data with good model fit.

Findings

The results of this research showed the following: the anticipated reciprocal relationship, norm of reciprocity, and anticipated extrinsic rewards had a significant and positive effect on knowledge sharing behavior, respectively; knowledge sharing behavior had a significant and positive effect on community participation; knowledge sharing self-efficacy was the mediator between anticipated extrinsic rewards and knowledge sharing behavior; and community identification moderated the relationship between knowledge sharing behavior and community participation.

Research limitations/implications

This study was a cross-sectional study. Future research can employ a longitudinal study to conduct long-term observations of knowledge sharing behavioral changes among members of the Yambol online test community. Moreover, this study applied social cognitive theory as the basis to explore the antecedents of knowledge sharing behavior of members of the Yambol online test community. Future research can apply a broad range of behavioral theory or combinations of research variables to explore comprehensive factors of knowledge sharing behavior.

Practical implications

From a managerial standpoint, this study can assist professional online learning community in understanding the antecedents of knowledge sharing behavior and community participation from personal and environmental level.

Social implications

Yambol online test community managers can enhance reciprocity relationship between members in the emotional level. In addition, Yambol online test community managers can use the appropriate norm of reciprocity to strengthen the trust of community members and enhance the knowledge sharing behavior of community members in the rational level.

Originality/value

First, most scholars viewed knowledge sharing from perspectives of corporate, organizational, or a typical internet community, but rarely applied a perspective from a professional online learning community to conduct research. Therefore, this research focussed on professional online learning community as the research subject. Second, the literature review revealed that reciprocity divided into anticipated reciprocal relationship and norm of reciprocity. Previous studies have used anticipated reciprocal relationship or norm of reciprocity as research aspects for examining reciprocity; however, no other study has evaluated both concurrently. Third, studies on the behavioral dimension have included knowledge sharing behavior and community participation. This study examined the influence of knowledge sharing behavior on community participation. Additionally, community identification was the moderator of the effect of knowledge sharing behavior on community participation.

Article
Publication date: 8 October 2018

Mohamad Hoseini, Fatemeh Saghafi and Emad Aghayi

A great number of people use mobile social networks (MSNs) to communicate, entertain, learn, search and get advice. Growth and survival of any community depends on the activities…

Abstract

Purpose

A great number of people use mobile social networks (MSNs) to communicate, entertain, learn, search and get advice. Growth and survival of any community depends on the activities of its members in sharing information and knowledge. The purpose of this study is to assess the influential factors on knowledge sharing behavior in MSNs in different perspectives in a comprehensive manner.

Design/methodology/approach

A model of factors affecting knowledge sharing behavior in MSNs is proposed by applying the structural equation modeling and path analysis to data collected from a sample of users of a well-known MSN through a questionnaire.

Findings

This study supports the contributive aspects of trust and enjoying participation in sharing knowledge, while there is no significant correlation between perceived ease of use and knowledge sharing behavior in MSNs. Furthermore, intention to share knowledge can lead to actual behavior in MSNs environments.

Practical implications

The results obtained here provide a grasp of factors that influence knowledge sharing in mobile communities which would promote enhanced contribution towards their online communities by MSNs administrators.

Originality/value

A four-dimensional comprehensive model consisting of social, psychological, cultural and technological perspectives in one package is proposed here for knowledge sharing behavior in MSNs. Such a comprehensive perspective is overlooked in the existing literature.

1 – 10 of over 142000