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This paper aims to present recently published resources on library instruction and information literacy providing an introductory overview and a selected annotated bibliography of publications covering all library types.

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2018.

The paper provides a brief description of all 422 sources, and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians and anyone interested as a quick reference to literature on library instruction and information literacy.

This paper aims to reflect upon a recent study trip to Berlin to offer some conclusions about similarities and differences in approaches to place management.

The authors start with a short overview of the visits made to City West (a shopping district), Bikini Berlin (a shopping centre), Visit Berlin (a destination management organisation), Leopoldplatz (a public square), Brunnenstrasse and Bayerischer Platz Quartier (both neighbourhoods), Markthalle IX (a covered market) and Prinzessinnengarten (an urban garden) before identifying some key lessons learnt.

The eight visits made as part of the study trip offered a brief but diverse insight into how different areas and functions of the city were managed, maintained, developed and promoted. Key lessons learnt and identified in the paper are as follows. Place management, as a practice, consists of people with passion working in partnership within the context of a place “patch”. Place management is practiced somewhere, and that somewhere has its own political, legal, economic, technological and social environment. People learn more about places in places. Place management is more akin to gardening than architecture.

The conclusions drawn in this paper are based, predominantly, upon the observations of the study trip facilitators, along with some comments and feedback from the delegates.

Place managers can and should learn from each other. Other places and people can be a source of inspiration – not necessarily providing a readily transferable solution (as the legal or political environments may not be conducive to carbon-copy interventions) – but offering alternative perspectives and approaches which can then be contextualised and adapted locally.

Enlarging the pool of information and evidence from which practitioners can draw from when solving place problems can ultimately lead to places that are more successful, liveable and equitable.

Many place managers are volunteers or may not have access to a professional development budget. The authors hope that this paper can help to share the reflections of one study tour with a much wider audience.

This chapter provides an analysis of images produced and employed in protests against surveillance in Germany in 2008 and 2009. For this purpose, a method of visual analysis is developed that draws mainly on semiotics and art history. Following this method, the contribution examines a selection of images (pictures and graphic design) from the anti-surveillance protests in three steps: description of components, detection of conventional signs, and contextual analysis. Furthermore, the analysis compares the images of the two major currents of the protest (liberal and radical left) in order to elucidate the context in which images are created and used. The analysis shows that images do not merely illustrate existing political messages but contribute to movements’ systems of meaning creation and transportation. The two currents in the protests communicate their point of view through the images both strategically and expressively. The images play a crucial role in formulating groups’ different strategies as well as worldviews and identities. In addition, the analysis shows that the meaning of images is contested and contextual. Images are produced and received in specific national as well as issue contexts. Future research should address the issue of context and reception in greater depth in order to further explore the effects of visual language on mobilization. Overall, the contribution demonstrates that systematic visual analysis allows our understanding of social movements’ aims, strategy, and collective identity to be deepened. In addition, visual analysis may provide activists with a tool to critically assess their visual communication.

The purpose of this paper is to describe the case of Buurtzorg Nederland as a good practice example of integrated care, focussing in particular on the organizational aspects of its innovation. As the field of integrated care is still in many ways in its infancy, it is hoped that lessons learned could help other agencies and other systems seeking to reform community-based care.

Drawing on a grounded approach, this case study is based on individual interviews with 38 respondents comprising staff, founder, co-founders, coaches, nurses, clients and a trainer and analysis of internal company reports.

Based on the case study the authors suggest an integrated approach as the main explanation of the good practice at Buurtzorg rather than a focus on one single concept such as management structure, information and communication technology, community-based care or a patient focus. Next to the multi-level approach it furthermore shows a multi-dimensional approach as explanation for its success. In this perspective the primary process is the leading process but fully supported by the secondary process containing support facilities from a head office of the organization.

Buurtzorg Nederland has been awarded with several prizes for its good management practice in integrated care and attention internationally is growing.

This paper provides the first case study write-up of the Buurtzorg model for an international audience, based on extensive research to be published in an international book.

Purpose – The aim of this research was to test whether the motivations of self-enhancement and self-verification act independently and simultaneously, specifically in the context of the impostor phenomenon.

Design/methodology/approach – Using both self-report measures and salivary cortisol levels, I conducted a 2×2 experiment (N=106) in which status (high or low) was crossed with competition outcome (win or lose). The “low-status winner” condition served as a simulation of the impostor phenomenon.

Findings – Winners reported greater positive affect and less negative affect, indicating self-enhancement, but salivary cortisol levels were higher in participants whose status was disconsonant with the competition outcome (high-status losers and low-status winners), reflecting self-verification.

Research limitations/implications – A potential limitation was the omission of nicotine use as a control variable.

Practical implications – Results illuminate the dual public and private nature of the impostor phenomenon, in which normative expressions of happiness overlie deeper feelings of anxiety. A better understanding would benefit educators, employers, counselors, and therapists who work with high-achieving women and minorities as well as the women and minorities they serve.

Social implications – Findings suggest that efforts should be made to bolster the confidence of promising young women and minorities, with the understanding that, despite high levels of achievement, self-confidence and a sense of deservedness may be lacking.

Originality/value – Methodological advancements included the first laboratory simulation of the impostor phenomenon and the use of both self-report and physiological measures of responses to status situations. This was the first study capable of observing the motivations to self-enhance and self-verify simultaneously and independently of one another.

This chapter explores military women’s fear of sexual assault, especially while deployed overseas, the strategies they use to manage those fears, and the health consequences of both their fears and their strategies for reducing them.

Data come from 25 in-depth, semi-structured qualitative interviews conducted in 2012 and 2013 with women veterans and military members. All participants were under age 45 and had deployed to Iraq or Afghanistan at some point.

Surprisingly, 44% reported neither concern about sexual assault nor any special strategies taken to prevent it. In contrast, another 44% reported both concern about sexual assault and special strategies taken to prevent it. Finally, 12% reported no special concerns about sexual assault due to the strategies they took to prevent it. For these latter two groups, rape-preventions strategies and the fears that led to them could contribute to lack of exercise, sleep difficulties, anxiety, depression, or post-traumatic stress disorder.

This research is based on a small and non-random sample which over-represents southwestern residents, whites, Army members, and commissioned officers, and under-represents African Americans, Navy members, noncommissioned officers, and enlisted personnel. As a result, it cannot be used to extrapolate to the population more generally. It also focuses solely on women’s experiences, due to their greater risk of assault, although men’s experiences with sexual trauma certainly deserve further study. Finally, the research relied on only one coder, which may have reduced reliability. However, it is less likely to have reduced validity compared to studies utilizing multiple coders, since such studies typically use coders who either share or have been trained to use the main authors’ intellectual perspectives.

Previous research has looked at the effect of sexual assault on female military members. This chapter extends that research by exploring how fear of rape can affect female military members even if they are not themselves assaulted, with a special focus on its health effects. In addition, previous research on fear of rape in the general population has focused on its social effects. This chapter suggests the need for further research on potential health effects of fear of rape in the general population.

Given the rise of sport non-fungible tokens (NFTs) and sponsorships from cryptocurrency companies in the sport industry during the coronavirus disease 2019 (COVID-19) pandemic, this paper aims to critically frame the partnerships between cryptocurrency and sport by exploring the reception of fan tokens amongst supporters of three English Premier League clubs: Manchester City, Everton and Crystal Palace.

Drawing upon the emerging critical scholarship on cryptocurrency and the political economy of professional football, this study uses digital ethnography in an attempt to understand the major themes emanating from the online forum discussions amongst fans in response to the issuance of fan tokens by the aforementioned three clubs, among other types of partnerships with crypto companies.

The supporters’ critical deliberations revolved around the contradictions of fan tokens (as a means for supposed “fan engagement” or for financial speculation) and the utility of cryptocurrency for the public. These reactions in turn showcase a larger tension underlying the financially unstable professional football industry: the contest between the owners and the fan bases over the exchange value (for profit) and use value (for community) of the clubs.

This paper is one of the first studies to adopt a critical framework to examine the emerging partnerships between sports and cryptocurrency companies during the COVID-19 pandemic. It also provides one of the first in-depth analyses of the critical receptions of sport NFTs amongst sport fans. While contributing to the literature on fan activism/protest in the context of the commercialization and commodification of sport, the paper also raises new questions on the responsible use of cryptocurrency/NFT in sport.

The paper problematizes previous research on accountingisation, where the role of accounting in determining the scope of professional work is understood in relation to a professional/economic dichotomy and a model of episodic change. The purpose of this paper is to investigate everyday professional work in established new public management (NPM) settings, and proposes a new conceptual framework to analyze the role of accounting therein. The aim is to enable future investigations into how, when and where a situated “bottom line” emerges, by conceptualizing professional work as a process of calculation.

Qualitative data from case studies of two tertiary level geriatric organizations using observations of 33 employees and four interviews. Data related to patient discharge, and the management of the discharge processes, were analyzed.

Few visible trade-offs between distinctly professional or economic considerations were observed. Rather, the qualification of patients’ status and evaluation of their dischargeability centered on debates over treatment time. Time therefore operated as a situated “bottom line,” to which various other concerns were emergently linked in a process of calculation. Professional practitioners seldom explicitly evoke accounting concepts and technologies, but these were implicated in the ongoing translation of each patient into something temporarily stable, calculable and thus actionable for the professionals involved in their care. The study’s findings have implications for the conceptual understanding of professional work in established NPM settings.

Case study research is context-specific and the role of accounting in professional work will vary due to the professional groups and accounting technologies involved.

The study’s findings have implications for how to influence professional behavior through interventions in the existing landscape of accounting technologies. The possibility to change behavior through the introduction or removal of individual accounting technologies is questioned.

To date, research on the role of accounting in determining the scope of professional work has assumed a professional/economic dichotomy and studied episodic change linked to accounting-oriented reforms. This paper analyses the role of accounting as an on-going process with emergent boundaries between professional and economic considerations.