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1 – 10 of over 6000Ebtesam M. Khassawneh and Fahed A. Khasawneh
This paper aims to study the Zabdah housing project residents’ satisfaction on both dwelling and neighborhood levels. In addition, the determinants of residents’ satisfaction are…
Abstract
Purpose
This paper aims to study the Zabdah housing project residents’ satisfaction on both dwelling and neighborhood levels. In addition, the determinants of residents’ satisfaction are studied.
Design/methodology/approach
A mixed methodology approach was used, merging quantitative and qualitative methods. The questionnaire was developed and filled out through structured interviews. Descriptive statistics and multiple linear regression were used to understand the residents’ satisfaction levels. In addition, the chi-square test of independence was used to determine whether demographics and dwelling type were related to residents’ satisfaction.
Findings
It was found that the residents’ satisfaction level with Zabdah housing was moderate on both dwelling and neighborhood levels. On the dwelling level, the tiny dwelling areas were a fundamental problem. On the neighborhood level, good neighborhood services were crucial to the success of this project, while the lack of green spaces negatively affected the quality of life of its residents. In addition, the number of family members and dwelling types were critical determinants of residents’ satisfaction.
Practical implications
The findings can be developed into guidelines to govern the creation of better affordable residential environments. Furthermore, the successful dwelling typologies in this project can be modified to be adopted in the future.
Originality/value
To the best of the authors’ knowledge, this is the first study of its kind to explore the relationship of demographics and dwelling type with residents’ satisfaction in affordable housing in Jordan.
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Jingyu Yu, Guixia Ma and Shaoxing Cai
Aging-friendly environments have been encouraged to develop at the city level, district level and community level in China. In the process of rapid urbanization, the state of…
Abstract
Purpose
Aging-friendly environments have been encouraged to develop at the city level, district level and community level in China. In the process of rapid urbanization, the state of aging-friendly communities in old and new neighborhoods is disparate. Hence, the purpose of this paper is to investigate aging-friendly communities and identify the disparities in old and new neighborhoods.
Design/methodology/approach
A total of 1,172 elderly respondents completed the survey. Of these, 576 seniors lived in an old community developed before 2000, and 596 lived in a new community developed after 2000. In total, 17 physical environment factors and 10 social environment factors were identified.
Findings
The results indicated that public spaces, facilities and transportation in old neighborhoods were inferior to those in new neighborhoods. Most social environment factors in new neighborhoods achieved higher satisfaction levels than those in old neighborhoods. The satisfaction levels of aging-friendly community factors in both old and new neighborhoods were below the expectation levels of elders.
Practical implications
In order to improve physical aging-friendly environments in old neighborhoods, it is suggested that full use is made of school facilities and the renovation of old buildings. The locations of public transportation stations in new neighborhoods are recommended to be revised within 5-min walking distances of senior residents. Both old and new neighborhoods are encouraged to improve social aging-friendly environments by increasing the coverage of medical services and creating multiple approaches to recreation activities.
Originality/value
These findings have empirical significance for urban planners and policy makers, in regard to identifying disparities between old and new neighborhoods, and understanding the equitable allocation and distribution of urban resources.
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The purpose of this study is to examine the residents’ satisfaction level with their neighbourhood and which dominant attributes can predict the neighbourhood satisfaction levels…
Abstract
Purpose
The purpose of this study is to examine the residents’ satisfaction level with their neighbourhood and which dominant attributes can predict the neighbourhood satisfaction levels of the residents in the green-accredited township.
Design/methodology/approach
In this survey, 300 self-administered questionnaires were distributed to respondents who have resided in the green-accredited township. Only 190 survey forms were returned and used in generating the analysis.
Findings
Integrated connectivity and accessibility and environmental quality have been shown to exert a significant influence on neighbourhood satisfaction. However, residents were not satisfied with the security level and community participation in the green-accredited neighbourhood.
Research limitations/implications
Neighbourhood attributes are noteworthy determinants in assessing the significance of the green-accredited township in Malaysia.
Practical implications
The results of this study would assist policymaking in proposing actual improvements in a sustainable neighbourhood and help in prediction of satisfaction with the planned housing development project.
Originality/value
Going green has become trendy amongst communities. With the government’s move to promote green living, stakeholders, such as residents, local government or housing developers, have urged to contribute towards ensuring a more sustainable and green neighbourhood.
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Handan Türkoğlu, Fatih Terzi, Tayfun Salihoğlu, Fulin Bölen and Gökçer Okumuş
Residential satisfaction can be viewed as a part of life satisfaction. There are many studies related to the relationship between residents’ satisfaction with their environments…
Abstract
Purpose
Residential satisfaction can be viewed as a part of life satisfaction. There are many studies related to the relationship between residents’ satisfaction with their environments and the quality of those environments. The purpose of this paper is to examine how this satisfaction differs according to the type of residential environment.
Design/methodology/approach
It is based on empirical data on the quality of life in the different residential environments of the Istanbul Metropolitan Area. The primary source of information was a household survey.
Findings
In an attempt to find solutions to problems with the quality of residential environments, the data were analyzed through several variables related to the subjective perceptions of residential satisfaction. According to the results of the research, residents living in planned neighborhoods in the city are more satisfied than those living in unplanned neighborhoods. The residents who live in the planned sections of the city are satisfied with the attractiveness and accessibility of their neighborhoods, while those who live in unplanned sections of the city are satisfied with their level of attachment to their neighborhoods.
Practical implications
The study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Istanbul could be monitored to support decisions for residential areas.
Originality/value
Comparative case studies, especially on planned vs unplanned environments, are relatively limited in number. Therefore, there is a need for new researches examining differences between different residential settings within cities. This study adds value to the field of comparative studies on residential environments.
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This study aims to assess the satisfaction level of middle-income group (MIG) residents of government group housings of Kolkata, India. Further, a Composite Satisfaction Index…
Abstract
Purpose
This study aims to assess the satisfaction level of middle-income group (MIG) residents of government group housings of Kolkata, India. Further, a Composite Satisfaction Index (CSI) was also devised for assessing the satisfaction level.
Design/methodology/approach
The satisfaction level was assessed in three domains – “within premises”, “at neighbourhood” and “with cost” – incurred and questionnaires were designed to conduct primary survey. Question on overall level of satisfaction “with location” was also included. All satisfaction responses were recorded on a five-point Likert scale. Subsequently, a CSI – a weighted average of satisfaction for attribute “with location” and “with cost” – was devised. The weights were assigned through expert opinion survey using Delphi technique. Data being ordinal in nature, a two-step approach was adopted – initially through exploratory factor analysis, contributing attributes were identified and later a Generalised Ordered Logit Model was fitted in STATA. “Monetary benefits” were calculated as a difference of actual expenditure incurred from recommended expenditure towards regular transportation and housing. Mean satisfaction scores for attributes “with cost” were validated with “monetary benefits”.
Findings
Attribute “with cost” contributed significantly towards the overall level of satisfaction “with location”. The computed CSI values also comply with the findings, indicating the reliability of the index in similar contexts. The government group housing model was successful in its outreach towards the intended beneficiaries.
Practical implications
The CSI devised will help the MIG in identifying appropriate residential housing locations and enable policymakers in reviewing group housings.
Originality/value
Residential satisfaction studies were not specific to MIG residents considering attribute “with cost”. Hence, this study contributed to the existing knowledge in this specific context.
Ramdane Djebarni and Abdullah Al‐Abed
For the last 20 years, the Yemeni government has been providing housing schemes for low‐income groups. These low‐income housing schemes have not, however, been evaluated. Based on…
Abstract
For the last 20 years, the Yemeni government has been providing housing schemes for low‐income groups. These low‐income housing schemes have not, however, been evaluated. Based on a post‐occupancy evaluation of three low‐income public housing schemes in Sana’a, Yemen, the paper describes the residents’ judgement and assessment of the environment in which they are living. Interviews with 180 occupants revealed that they attach great importance to the level of satisfaction with their neighbourhoods. The most important factor associated with neighbourhood satisfaction was privacy, a reflection of the cultural background in Yemeni society.
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Jerrell D. Coggburn and Arturo Vega
Local governments play important roles in creating public value for their residents. Recognizing this, they have made improving local quality of life a high priority. Such…
Abstract
Local governments play important roles in creating public value for their residents. Recognizing this, they have made improving local quality of life a high priority. Such emphasis has led to the development of various service innovations designed to make urban areas better places to live and work. This article examines one such innovation, the city of San Antonio’s Neighborhood Sweep program (or, simply, “Sweeps”). Sweeps is an example of a general service delivery strategy we term “municipal services bundling” (or MSB). MSB entails targeting resources to particular neighborhoods and tailoring bundles of public services designed to meet neighborhoods' respective needs. Analysis of survey data collected from residents of “swept” neighborhoods from 1999 to 2002 suggests that MSB can have positive effects on overall levels of neighborhood satisfaction and, in the case of Sweeps, may empower local residents while promoting their sense of individual responsibility for neighborhood appearance.
Pankaj Kumar, Parveen Kumar, Ramesh Kumar Garg and Rakesh Garg
This study examines the effect of housing environment on residents’ satisfaction and happiness using the data collected from selected residents of Gurugram, an urban locality in…
Abstract
Purpose
This study examines the effect of housing environment on residents’ satisfaction and happiness using the data collected from selected residents of Gurugram, an urban locality in India.
Design/methodology/approach
Using the convenience-cum-judgmental sampling technique, data was collected from 321 residents of 17 gated private housing estates and tested by performing factor analysis and partial least squares – structural equation modeling.
Findings
The results revealed that maintenance service at housing estates significantly influences residents’ satisfaction followed by social infrastructure, dwelling attributes and residential amenities, whereas the accessibility aspect has no significant impact on residents’ satisfaction and happiness. Results also show a significant impact of social infrastructure on residents’ happiness, and most notably, residents’ satisfaction has a significant influence on their happiness.
Research limitations/implications
The findings of this study are likely to provide valuable insight into housing stakeholders (government officials; real estate developers; property and construction professionals, i.e. planners, architects and maintenance managers) to improve the attributes in urban housing setting and neighborhood facilities to upsurge the residents’ satisfaction and happiness level toward the housing estates and townships, which leads to quality and happiness in residents’ life.
Originality/value
According to the authors’ knowledge, the present study is the first to provide an inclusive way toward showcasing the key antecedents of residents’ satisfaction and happiness in the Indian urban housing context. Authors anticipate that future researchers will find present research as a valuable contribution to the residents’ satisfaction and happiness in urban housing planning and revitalization of urban locations.
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Syaidatul Azzreen Ishak, Hazreena Hussein and Adi Ainurzaman Jamaludin
This paper probes into the relationship between Neighbourhood Parks and their efficiency as a potential stress reliever from the outdoor environment. It consists of the…
Abstract
This paper probes into the relationship between Neighbourhood Parks and their efficiency as a potential stress reliever from the outdoor environment. It consists of the introduction to the relationship between stress and outdoor environment, background research on recent issues of Neighbourhood Park and it then continues with the context of perceiving Neighbourhood Park as a stress reliever. This paper looks into the previous studies that employed observations, survey, interviews and instruments as methods in proving Neighbourhood Parks as a potential stress reliever. Relevant findings were highlighted and recommendations for improving the design and planning were suggested to generate more quality living environment in the future.
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Andrea Insch and Magdalena Florek
A city's resident population is strategically the most valuable segment among those targeted by place marketing practitioners. Residents' quality of life and their satisfaction…
Abstract
Purpose
A city's resident population is strategically the most valuable segment among those targeted by place marketing practitioners. Residents' quality of life and their satisfaction with their city of residence should be the ultimate aim of place management. The aim of this paper is, therefore, to develop a conceptualisation of place satisfaction for city residents that can be applied by place managers.
Design/methodology/approach
By reviewing prior definitions and conceptualisations of the related concepts of quality of life and satisfaction, a model of city resident place satisfaction is presented.
Findings
From a broad survey of the literature, three main fields were identified that have dealt with satisfaction – psychology, sociology and human ecology, and marketing. Drawing on, and integrating insights from, these separate, yet interrelated fields, the concept of resident place satisfaction is established and then the identified components of the working model of resident place satisfaction are presented.
Practical implications
The tensions facing place managers in satisfying internal targets' interests are outlined, followed by examples of performance measures and indicators designed to support place managers' complex task of positively shaping the lifestyles of their city inhabitants, workers and pleasure seekers.
Originality/value
The sub‐field of place management and marketing has emerged in the last decade and recognises satisfaction with a place as important, but, as yet, this concept remains theoretically undeveloped. This paper draws on concepts from other, related disciplines to establish the concept of resident place satisfaction as a contribution to the theory and practice of place management.
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