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The purpose of this paper is to investigate the relationship between internet filtering, emotions and information-seeking behaviour.

In total, 15 postgraduate students at an Iranian university participated in the study which involved a questionnaire, search tasks with think aloud narratives, and interviews.

Internet content filtering results in some changes in the information-seeking behaviour of users. Users who face website blocking use a variety of methods to bypass filtering, mostly by using anti-filter software. Filtering encourages users to use channels such as social networking services to share resources and it increases the use of library material by some of the users. Users who face filtering during their search are more likely to visit more pages of results and click on more hits in the results, unlike users who do not experience filtering who rarely go past the first page. Blocking users’ access to content stimulates their curiosity and they become more determined to access the content. In terms of the affective aspect, filtering causes several negative emotions (e.g. anger, disgust, sadness and anxiety) and the main reason for these emotions is not the inability to access information but the feeling of being controlled and not having freedom.

The study was limited to a small number of postgraduate students in social sciences and not generalisable to all user groups. The implication is that in countries where filtering is used, libraries can play an important role in serving users and reducing users negative emotions, especially if libraries can take advantage of technologies such as social media for their services.

This is first study to address the effects of internet filtering on information-seeking behaviour and emotions. The study shows that internet filtering causes negative emotions and results in some changes in information-seeking behaviour.

The purpose of this paper is to review current knowledge, research and thinking about the difficulties facing public libraries offering internet access to their users in ensuring legally compliant and non-offensive use of this facility whilst still adhering to the professional value of freedom of access to information.

A range of recently published sources (1997-2013) relating to the technical and organisational measures used to manage public internet access primarily in public libraries in the UK with some limited international examples were reviewed and analysed. This work was undertaken as the underpinning research for an AHRC-funded project, MAIPLE (Managing Access to the internet in Public Libraries).

The provision of public internet access is a well-established component of the role of public libraries, but is seen as a potential problem due to the possibility of misuse, and it appears that simplistic technical solutions have disappointed. Legislation increases the need for more effective solutions that can provide a balance between the need for legal compliance, a welcoming environment for users, and the protection of key freedoms. A range of measures are being adopted worldwide in response to this dilemma.

Research exploring internet access in public libraries and its management in the UK is numerically small and much of it dates back to the start of the twenty-first century. This review presents a comprehensive analysis of the available literature and is of relevance to practitioners and academics in the fields of public librarianship.

Self‐regulation is widely considered to be a necessary complement – sometimes substitute – for traditional media‐supervision legislation and practice, especially so when the regulatory object is the Internet, where national legislation meets global networks and content. An example of an internationally structured self‐regulation initiative is provided by the Internet Content Rating Association (ICRA). Its filter for blocking Internet content must be seen within the context of a more extensive bundle of measures based on the principle of self‐regulation. By choosing ICRA as a focal point, the authors set out to illustrate the new, user‐centered paradigm that could become the rule rather than exception for all kinds of media.

The purpose of this study is to explore Australian public and stakeholders views towards the regulation of the Internet and its content. The federal government called for submissions addressing their proposal, and this paper analyses these submissions for themes and provides clarity as to the Australian public and stakeholders key concerns in regards to the proposed policy.

The paper uses a qualitative approach to analyse the public consultations to the Australian Federal Government. These documents are coded and analysed to determine negative and positive viewpoints.

The research has shown, based upon the analysis of the consultation, that there was no public support for any of the measures put forward, that the Australian Federal Government in its response has not recognised this public feedback and instead has only utilised some of the qualitative feedback obtained through the public consultation process to try to justify its case to proceed with its proposals.

The study is focussed on Australia.

The paper analyses a proposed national approach to filtering the content of the Internet and discussed the public reaction to such an approach.

The paper looks at how different parts of Australian society view Internet filtering in a positive or negative manner.

The only study that directly looks at the viewpoint of the Australian public.

The purpose of this paper is to examine the way that Scottish public library authorities are implementing filtering software as a public access internet management tool. The aim of the study is to determine the extent to which filtering systems are used as a public access internet management tool and to examine the nature of this implementation. This constitutes an analysis of the actual policies and procedures in place within each library authority to manage public access to the internet.

The paper utilizes a literature review and an analysis of data supplied by the public library services. The data required was gathered through Freedom of Information requests sent to all Scottish public library authorities.

A total of 31 of the 32 public library services operating within the 32 Scottish local authorities utilized some form of filtering software to control internet access. The main justifications cited for this were to prevent access to illegal or inappropriate materials; however it was found that in the majority of cases the decision to implement the software was not made by the management of the library but external IT staff. This raises major issues related to the historical role of the librarian as selector of content for their community.

The paper presents results from a subset of local authorities in the UK, thus cannot claim to be anything more than indicative of the geographic sample.

The findings can help inform the rationale utilized by public library services in implementing filtering policies.

This paper is the only paper to directly address the issue of internet filtering in all public libraries in Scotland.

The purpose of this paper is to describe and explore the current state of internet regulation through content filters in Swedish public libraries.

Data was collected through an electronic survey directed to library managers of Sweden’s 290 main municipal libraries. 164 answers were returned, yielding a 57% response rate. The analysis comprises descriptive statistics for quantitative data and an activity theory approach with focus on contradictions for qualitative counterparts.

In total, 33% of the responding libraries report having content filters; 50% have not; and a surprising 18% do not know. There is a strong correlation between internet misuse and positive attitudes towards filters, and, reversely, between lack of misuse and lack of active stances concerning filters. Rather than seeing this as weakness, the authors suggest that there is strength in a context-bound flexibility open to practical experience and weighting of values, ethics, legislation and local circumstances. More troublesome indications concern the high deferral of decision-making to local authorities (municipalities) whereby libraries are left with limited insight and influence.

The situation calls for professional organisations to address political mandate questions, and educational programs to strengthen future information professionals’ knowledge of IT in general; filter issues in specific; and local authority decision-making. The study highlights the need of adequate information professional competences and mandates to decide on and oversee internet regulation.

To the best of the authors’ knowledge, this is the first internationally published study on content filters in Swedish public libraries.

This paper aims to consider selected results from the Arts and Humanities Research Council (AHRC)-funded “Managing Access to the internet in Public Libraries” (MAIPLE) project, from 2012-2014. MAIPLE has explored the ways in which public library services manage use of the internet connections that they provide for the public. This included the how public library services balance their legal obligations and the needs of their communities in a public space and the ethical dilemmas that arise.

The researchers used a mixed-method approach involving a review of the literature, legal analysis, a questionnaire survey and case studies in five public library authorities.

UK public library services use a range of methods to regulate internet access. The research also confirms previous findings that filtering software is an ubiquitous tool for controlling access to and protecting library users from “inappropriate”, illegal and harmful internet content. There is a general, if sometimes reluctant, acceptance of filtering software as a practical tool by library staff, which seems to contrast with professional codes of ethics and attitudes in other countries. The research indicates that public library internet access will be a valued service for some time to come, but that some aspects of how public library services regulate internet access is currently managed can have socially undesirable consequences, including blocking legitimate sites and preventing users from accessing government services. Education could play a greater part in helping the general population to exercise judgement in selection of materials to view and use. This does not preclude implementing stricter controls to protect children, whilst allowing public libraries to continue providing a social good to those who are unable to otherwise participate in the digital age.

The response to the survey was 39 per cent meaning that findings may not apply across the whole of the UK. The findings of this study are compared with and supplemented by other quantitative sources, but a strength of this study is the depth of understanding afforded by the use of case studies.

This paper provides both a quantitative and qualitative analysis of how internet access is managed in UK public libraries, including how library services fulfil their legal obligations and the ethical implications of how they balance their role in facilitating access to information with their perceived role as a safe and trusted environment for all members of their communities. The findings add to the international discussion on this issue and stimulate debate and policy making in the UK.

The purpose of this paper is to investigate the effect of internet filtering, and its impact on marginalized groups including non‐governmental organizations, female activists, ethnic, and religious minorities, the younger generation and the increase of the digital divide in Iran.

The paper raises two main questions: to what extent do information and communications technologies (ICTs) and in particular, the internet, promote freedom of speech, and gender equality in Iran? What is the impact of state censorship and ICT filtering on these activities? To answer these research questions, the author uses narratives of the internet's usage along with a comparison study with other Middle Eastern countries to analyze the impact of ICTs on citizen's freedom of expression.

The paper argues that restrictions imposed on ICT tools and services by the Government of Iran which has been claimed to protect country's national security against the corruption and immorality imposed by Western countries not only affect the expansion of ICTs negatively but also civil liberties – thus increasing the digital divide internally, regionally, as well as on a global scale.

Albeit this research is limited to the case study of Iran, the author believes that lessens learned from the Iran's case study can be applied to other Islamic countries and in particular countries located in the Middle East region.

ICT tools and services such as the internet and short message service are effective emancipatory media for citizens' participation and mobilization in democratic processes.

This paper contributes to the existing knowledge and understanding of the impact of ICTs on freedom and democracy.

The purpose of this paper is to discuss the management of internet access in the public library. It stresses how important professional access management is, addresses practical and ethical challenges and dilemmas with regard to managing access, highlights management strategies and emphasises the librarian's enduring ethical principles in the “internet age”.

The paper is based on a critical literature review.

First, there is not necessarily a difference between managing internet access and “traditional” stock selection. Second, managing internet access must not be understood as synonymous with limiting the information that is accessible through it. Third, the librarian must be aware of the risks that filters and other “technological fixes” pose to the library and the librarian's principles. Fourth, a number of strategies exist which protect these principles and allow information literacy and user independence to develop.

The paper highlights practical challenges to a librarian's everyday work and provides a discussion that is relevant to public librarians everywhere. It raises awareness of the potentials and pitfalls of a number of internet access management tools and assures the librarian of their important position as an enabler to information access and its use.

The paper raises awareness of important issues pertaining to internet access and its management in the public library. It asks pertinent and timely questions of relevance to the practical work of the librarian.

The paper iaims to investigate the evolution of discourses, claims and actor positions during the German and French examination of legislation aimed at introducing state-mandated website blocking measures of sexual child images (often referred to as “child pornography”).

The focus lies on the opportunities and difficulties for opponents of internet blocking measures to form discourse coalitions that challenge the frames articulated and normalised by power elites. While critics of mandatory internet blocking were ignored at the outset of the debate, their frames have eventually been adopted and debated by proponents of internet blocking in Germany.

Activists successfully criticised the effectiveness of introducing internet blocking measures, which led to the final abandonment of the bill. In France, the debate remained largely confined to online media, where critics voiced their opposition but did not succeed in influencing the broader policy agenda, which was primarily concerned with security issues. Both cases offer important insights for the study of internet filtering and blocking from a comparative perspective.

Both cases offer important insights for the study of internet filtering and blocking from a comparative perspective.