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Highlights the significance of organizational structure in some typical UK manufacturing firms. Features current research at the Sheffield Institute of Work Psychology, University of Sheffield. By determining structure, senior management is creating the backcloth against which decision making, communication and responsibilities are set. Sets out to reiterate the role of structure and examines some of the triggers for structural change. In striving for adaptive structures, senior management have to address certain dilemmas, not least the balance between “quick‐fix” solutions and longer term strategic planning. Whether a change in structure represents a fundamental change in attitudes on the part of all employees or an attempt by the MD to redefine control is discussed. Concludes that most UK manufacturing firms in the Centre for Economic Performance survey retain functional structures, but have undergone significant changes in terms of levels and roles.

Investigates the management of change in a UK manufacturing company and reports data gathered from two sources within the company ‐ interviews carried out on‐site with senior managers concerning key managerial practices enacted by the company and self‐report questionnaires completed by employees. Uses data collected at two time points, approximately two years apart. Observes, from the findings, a common internal desire for organizational change, especially from a product/market perspective: efforts have been made to improve internal communications and re‐design certain jobs. Finds that emphasis on quality initiatives has been enhanced by greater customer focus, improved product appearance and better measurement of quality. Notes that changes in human resource management have included the formalization of issues such as training, the introduction of a novel performance appraisal scheme for managers and technical specialists, and the active pursuance of Investors in People accreditation.

Argues that teamworking is often portrayed as a panacea for a host of organizational problems. Reports that many modern managerial practices stress the importance of human resources and encourage movement away from the traditional individualistic approaches. Contends that effective teamworking requires relevant organizational systems and practices rather than those which were designed for the employment of individuals.

Considers leading and managing in teams. As teams and teamworking continue to grow in popularity in many organizations, sets out practical help and guidance in an area few managers/team leaders are trained in. Much of the work emanates from research conducted in a variety of organizational settings, ranging from UK manufacturing to primary health‐care teams. Cites many of the perceived benefits of teamworking, and identifies pitfalls. Proposes three complementary management approaches to improve the efficiency and effectiveness of teams. Presents managing, coaching and leading as complementary skills in seeking to maximize the outputs from teams.

Women in Britain comprise 44 per cent of the overall workforce (Labour Force Survey, 1994) and 10.7 per cent of those in managerial occupations (UK National Management Survey, 1995). While much research has documented and critiqued the structural position of women and its impact in the workplace, little empirical work has examined the way in which women see their work environments. Addresses this issue by exploring the way in which a sample of women managers in manufacturing describe the workplace. Using a measure of organizational climate, compares data from 156 women managers with a sample of 894 male managers. Also examines comparative levels of job satisfaction, organizational commitment and mental health. Results suggest that women managers see their organizational worlds in a significantly more positive light. Explores the explanations and practical implications of these findings.

An investigation of the effects of site and environmental conditions on a historic building and its contents has been undertaken at Withcote Chapel, Leicestershire, with the intention of establishing a relationship between dampness and levels of material deterioration. High and fluctuating levels of relative humidity within the building have been previously corrected using dehumidification, its demise leading to concerns for the long‐term welfare of important fixtures and fittings. Appropriate remedial action, including the proposed application of conservation heating, is put forward for discussion.

Introduction Summary: Archaeological heritages are very important attractions and are highly promoted as a tourism product. Due to the negative consequences of high visitor flows and lack of management, the conservation and development of archaeological heritages raises concerns for destinations aiming at sustainable archaeological heritage management.

Purpose: This study provides an extensive literature review for archaeological heritage management to emphasise the importance of bringing heritage sites to tourism in a sustainable way, Also aims to provide a guideline for destinations suffering the archeological heritage management issues or for developing tourism destination to prevent themselves suffering from the same issues. Accordingly, the literature review is divided into three sections: the role and impacts of tourism on archaeological heritage; sustainable tourism development; and planning are mentioned in the first section. Then, planning for preservation and conservation activities for archaeological heritage and international heritage protection and conservation programmes are mentioned in the second section. Finally, the literature provides the content of tourism planning and policy for sustainable archaeological heritages.

Findings: Tourism uses archaeological assets to attract tourists and tourism damages archaeological sites when there is high demand, lack of information and control. But, in general, the relationship between tourism and archaeological heritage is strongly interlinked and need each other. And without the community and stakeholder’s involvement, archeological heritage management will not be successfully achieved.

Originality/Value: Tourism authorities and archaeologists should work together and develop practical ideas for archaeological heritage. Highly promoted and demanded archaeological heritage resources cannot be part of sustainable tourism development without serious conservation and conservation efforts or minimal/inappropriate recoveries due to government lack of care and supervision, so these valuable treasures are doomed to irreversible damage.

Capacity building is a crucial antecedent for socio-economic development. However, an enhanced capacity that is difficult to develop could quickly be eroded, because of rapid changes in competitive forces in industries and markets. Therefore, this paper intends to analyse the extant strategic management and relationship marketing (RM) literature that deal with competition. Eventually, the purpose of this paper is to develop an alternative route for capacity building process that could sustain competitive advantage in a market or industry, which encounters rapid changes in business competition.

An inductive constructivist approach is followed to support arguments, in order to develop a synthesis from the relevant literature to reinforce the current understandings on capacity building and sustained competitive advantage.

An influence of RM on strategic organisational dynamic capabilities (DCs) is recognised, which appears as significant to sustain DCs and subsequent competitive advantage. Based on this influence, this paper proposes a conceptual framework of capacity building that could survive through the “valuable, rare, inimitability and non-substitutability” test, which is fundamental to sustain competitive advantage. Some empirical insights are developed, in support of this conceptual framework.

For research and practice, these insights will be useful to focus on specific attributes in capacity building to sustain the enhanced capacity’s competitive advantage over time, across industries and markets.

Similarly, the insights will be instrumental to sustain the benefit of capacity building to underpin socio-economic progress.

The paper proposes a much needed initial conceptual framework for capacity building to sustain competitive advantage of a hard-earned capacity for socio-economic development.

On‐shelf availability (OSA) is a key challenge for all retailers. Items that are out‐of‐stock (OOS) result in customer dissatisfaction; thus OSA/OOS are important customer service issues. Customer reactions to OOS range from product substitution to seeking products elsewhere. There remains much to do to research factors and causes of OOS affecting OSA from a supply chain perspective in a non‐grocery retail context. This research note aims to report on an exploratory investigation of OSA/OOS of four non‐grocery, high street retailers.

This paper discusses the extant academic and practitioner OSA/OOS literature to develop research questions for the investigation, which was conducted through in‐depth, qualitative interviews. Although a large sample was solicited only four different retailers in the fast‐moving consumer good categories of general merchandise, electronics, books, and mobile phones agreed to participate.

Findings indicate that the four retailers are not as focused on OSA as grocery retailers and that there is lack of collaboration with suppliers. This may have a significant impact on revenues and profitability as extant studies show that 65 per cent of consumers will not purchase in a store if confronted with an OOS situation.

Because of the low response rate only general trends across and within these four categories are reported. Notwithstanding, several important issues emerged for future research in this area and the non‐grocery arena.

Earlier work has provided insight into how supply chain issues affects OSA and OOS in grocery retailing. This paper extends that work to a non‐grocery setting, albeit on a limited basis, but provides scope for future research.

Curriculum designers have a colossal role to perform. They behold responsibility of viewing futuristic needs not only of society but also of the planet as a whole. They have taken into consideration not only intangible needs of society but also cognitive, affective, and psychomotor needs of individual learners. Curriculum as a whole tends to stress more on the cognitive development of the child more, whereas the, “affective learning …is included infrequently in curriculum” (Sowell, 2005, p.74); thus at times affective and psychomotor domains are overlooked during curriculum transaction. Emotional development is important for the development of humane society. Combs (1982) notes that when we ignore emotional components of any subject we teach, we actually deprive students of meaningfulness. So there is a need to give importance to the development of values among the students. As microcosms of society school curriculum can play an important role in developing a humane society. This purpose can be realized to some extent by modifying the school curriculum in such a manner that values and skills that are expected for imbibing humane culture are integrated along with the content of the regular school curriculum. The process of designing school curriculum so as to integrate the sustainable development goals may include defining learning outcomes, identifying plug points for integration, ascertaining strategies for integration at cognitive, affective and psychomotor domain, devising curriculum transaction plan, implementing integrated curriculum, evaluating, reviewing and monitoring learning outcomes, and implementing process. It is possible to develop a climate of encouraging and safeguarding cultural heritage by developing resources to educate people. Cultural heritage and traditional knowledge can be safeguarded by supporting practitioners and transmission of skills and knowledge. Plugins can be provided in secondary education at various levels of languages, mathematics and sciences to integrate the curriculum. This text provides comprehensive process and strategies to equip curriculum designers and educators as they guide a whole generation to a bright, safe and beautiful future.