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The purpose of this paper is to present a structural evaluation methodology to link key performance indicators (KPIs) into the strategy map of the balance scorecard (BSC) for Chinese science parks (CSPs). We establish the visualized strategy map with the logical links to improve the science parks’ (SPs’) performance.

Corresponding to the four BSC perspectives (finance, customer, internal process and employee learning and growth), KPIs for CSPs are synthesized and screened in the relevant literature. The application for Zhongguancun Science Park (ZSP) is provided as an example.

The research results show that the presented approach is an objective and feasible way to construct a more justifiable strategy map. The proposed framework can be applied to non-profit organizations, such as SPs.

This work provides a systematic method to establish strategy maps for SPs (non-profit organizations), based on the consideration of the intricate causal relationships among KPIs, and the analysis of the important strategic improvement paths and proposes the model of assessment of emphasizing the processes rather than outcomes.

This study draws insight from the leader-member exchange theory to examine the link between supply chain ethical leadership and circular supply chain practices. This study further draws on the contingent theory to explore the interactive effect of environmental orientation and circular supply chain practices on corporate sustainability performance.

This study uses a quantitative research approach where partial least square structural equation modelling (SMART PLS) is used to analyse survey data gathered from 122 managers of small and medium enterprises in Ghana.

This study reports that there is a significant positive relationship between ethical supply chain leadership and circular supply chain practices. The findings further reveal that internal environmental orientation and external environmental orientation moderate the relationship between circular supply chain practices and corporate sustainability performance.

This study sheds light on ethical supply chain leadership's influence on circular supply chain practices. The study also offers an empirical argument to explain contradictory relationships between circular supply chain practices and corporate sustainability performance by applying the contingency roles of internal and external environmental orientation.

This study aims to determine the influences of explanatory factors on the efficacy of the implementation of corporate safety policy (CSP) in international projects from the perspective of international contractors.

Four explanatory factors were identified for the implementation of CSP in international projects based on literature review. A questionnaire survey was then conducted among Chinese organizations that have been involved in international projects. In total, 121 valid responses were received from the questionnaire survey and were modeled using logistic regression to examine the impact of each factor on the observed event of interest.

The factors related to the effectiveness of implementing CSP, including “attitudes toward safety management measures (ASMM),” “operational mechanism for safety regulations (OM),” “safety knowledge management system (SKMS)” and “systematic safety training scheme (STS),” were selected. The results revealed that OM and SKMS were significant predictors (p < 0.05) of the odds of implementation satisfaction of CSP, but ASMM and STS were not. The probability of satisfactory CSP implementation increased as the value of SKMS increased, whereas the probability of unsatisfactory implementation improved as the value of OM increased.

The questionnaire was distributed to respondents in international contractors headquartered in China. Other types of international organizations can be covered in future research. Furthermore, other factors, such as the local construction environment, should be considered in future studies.

The results provide new insights on CSP implementation overseas. Effective implementation of CSP contributes to the improvement of the safety performance of contractors. The practical significance of interpreting the influence factors is that the contractors can implement more efficient and targeted approaches and tools in the execution of their CSP. The impact of OM reminds safety managers of the synchronization of CSP as well as its implementation environment and characteristics. The effect of ASMM encourages contractors to adopt Web-based and digital knowledge management systems to improve the implementation efficiency of CSP.

The novelty of this study lies in the selection of factors and their impacts on CSP implementation in international projects. This study has also extended knowledge on normative safety in international projects based on quantitative modeling.

Empirical studies provide conflicting conclusions regarding the corporate social performance (CSP) of family firms. The purpose of this paper is to synthesize the existing empirical evidence and examine the potential role of research design and contextual factors.

A meta-analysis of existing empirical studies was performed to examine the role of sampling, measurement and contextual factors in explaining the different and often conflicting results of empirical studies in the family business literature.

The overall relationship between family firms and CSP is positive. The relationship between family firms and CSP is positive for private family firms but is negative for public family firms. The relationship between family firms and CSP is positive when family involvement includes both family ownership and management as opposed to only family ownership or family management. Private family firms care more and public family firms care less about the community, environment, and employees than private and public nonfamily firms. The relationship between family firms and CSP is stronger in institutional environments with weak labor and corporate governance regulatory frameworks.

The operationalization of both the family firm and CSP constructs significantly predicts the magnitude and direction of the relationship between family firms and CSP.

Family firms should become more skilled at measuring and disseminating information about the firm’s CSP. Family firms should work to improve public perceptions about the CSP of family firms.

Policy should encourage family firms to remain privately owned by the family. Policy should also incentivize the involvement of family owners in the management of family firms.

Although several literature reviews address the relationship between family firms and CSP, this is the first review to use the meta-analysis method. The authors contribute to the family business literature by analyzing how differences in study-, firm- and country-level factors can explain some of the variance in the results of the studies in the literature.

The purpose of this study provides the enhancing factors of corporate social responsibility (CSR) and examines their differential effects on corporate social performances for business-stakeholder groups (i.e. investors, employees, suppliers and customers) and public-stakeholder groups (i.e. communities and the environment).

This study uses a differenced-equation model to test the differential effects of CSR-enhancing factors. The study tests the impact of each factor controlling the effects of the other CSR-enhancing factors in one multivariate analysis with survey data of 776 small and medium-sized enterprises from Hong Kong.

This study finds that firms give more CSR efforts for public stakeholders than for business stakeholders as firms’ financial resources, institutional conformity and their perceived regulatory pressure increase. On the other hand, firms provide more CSR efforts for business stakeholders than for public stakeholders when such efforts are based on their strategic motivation.

The main contribution of this study is to clarify diverse CSR-enhancing factors for different stakeholders, in particular, business vs public stakeholders, thus to help firms understand the effective ways to increase CSR actions for specific target stakeholder groups.

The past years have seen more studies exploring corporate sustainability performance (CSP) and firm performance nexus, but there has been a lack of analysis using bibliometric studies. This study aims to provide a structure for the CSP-firm performance relationship to gain valuable insights for further research.

Bibliometric analysis was carried on 462 articles from the Scopus database spanning 1987–2022 using VOSviewer and R software Bibliometrix.

The study overviews the most notable articles, authors, journals, countries and institutions. Four main clusters are identified to determine research themes using bibliographic coupling (documents). Additionally, co-occurrence analysis (keywords) reveals three themes indicating current and future research trends.

The study presents an overview of the evolution of research on CSP-firm performance nexus. This work consolidates bibliometric analysis and systematic literature review on CSP and firm performance, covering all significant work on the topic and presenting the field's knowledge map and future research directions.

The purpose of this study is to create a value variation measurement model to define the relationship among various roles in resource management within a service system; and divide value creation into two states (i.e. cocreation and codestruction) and use them as crucial indicators for value variation by adopting the service-dominant logic and using the Markov switching model.

This study proposed that variations in value are similar to changes in economy because both are abstract, indefinable and not easy to identify. Therefore, this study used the Markov switching model to define the state of value through value cocreation and codestruction; analyze value variations in a service system; and provide a numerical evaluation method by using the concept of probability to depict state transitions. In addition, open data from the Kaohsiung City Government’s 1999 call center were collected to address the aforementioned research objectives. The 1999 call center (service provider) offers citizens (customers) efficient consultant services to help them solve problems regarding the city government’s affairs or policies. Thus, this call center can be considered a complex service system.

This study revealed that the call center can utilize the analysis results of the Markov switching model on answer rates to predict service quality patterns. In addition, most first call resolution rates occurred under State 1 (value cocreation). To address problems caused by accidental or rare events, the call center should formulate policies to increase people and technical resources and improve service system effectiveness.

Enterprises currently focus on catering to customers’ needs and offering services through comprehensive service procedures to sustainably generate multiple values for customers, helping them to create values. Previous studies have mostly focused on analyzing the values of a service system and have failed to extensively explore actual value variations. Thus, the value variation measurement model proposed in the present study was able to analyze value variations of a set of call center data and illustrate value variations by using state transitions.

The purpose of this study is to investigate the effect of accounting information quality (AIQ) and firm risk on the corporate sustainability performance (CSP) of Turkish listed firms.

This study used data of 70 firms listed on Istanbul Stock Exchange during the period 2014–2019. Binary and ordinal logistic regression models are used to examine the factors affecting CSP as proxied by the membership to BIST Sustainability Index.

The results of this research indicate that AIQ is negatively related to CSP in firms with severe agency problem. The results also show a significant negative relationship between accounting earnings volatility and CSP. However, the effect of stock return volatility on CSP is not significant. Furthermore, the findings reveal that the possibility of being a member of Turkish sustainability index is higher for larger firms, firms that are included in BIST Corporate Governance Index and firms with high leverage, more research and development (R&D) intensity and high brand value.

The results of this study provide implications for policymakers, investors and firms about the role of firm characteristics in determining CSP.

To the author's knowledge, this study is the first to explore the effect of AIQ and firm risk on CSP in the Turkish context.

Report on the professional online database industry. CSP International have produced a report called, The Professional Online Database Industry which traces the industry's evolution and trends. “As society has become increasingly information‐oriented, businesses have been forced to rely on online databases for fast electronic retrieval of information,” notes Michael Tyler, President of CSP International. “The growth of the online database industry has been one of the most dramatic economic success stories of recent years, especially in light of the 1980–82 recession.