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Article
Publication date: 4 October 2021

Raj Kumar Bhardwaj

The study aims to understand the information services provided to visually impaired users in Indian universities. Further, the study identifies the nuances of information system…

Abstract

Purpose

The study aims to understand the information services provided to visually impaired users in Indian universities. Further, the study identifies the nuances of information system for visually impaired (ISVI) development suitable to the requirements of the visually impaired community in Indian higher educational institutions.

Design/methodology/approach

A two-fold methodology was followed in the study: (1) empirical survey and (2) information system design and development. The empirical survey was conducted in Indian higher educational institutions wherein 316 responses were collected including 185 (58.5%) undergraduate and 131 (41.5%) postgraduate students. A stratified random sampling technique was used in data collection. Empirical study findings were further used as a basis for ISVI design and development for addressing the information requirements of visually impaired users.

Findings

The study found that 232 respondents (73.2%) access the Internet every day. “Surprisingly, 143 respondents (45.3%) revealed that no digital infrastructure is available in their institutions, while 173 respondents (54.7%) stated digital infrastructure is available. A total of 210 respondents (75.9%) highlighted that the interface of open access (OA) resources is not designed as per visually impaired (VI) students' requirements. information and communication technology (ICT) infrastructure is not up to the mark revealed as by 34 respondents (10.7 percent) and was rated ‘poor.’” A total of 268 respondents (90.2%) expressed that their institution should develop the information system to full their information needs.

Research limitations/implications

The study is conducted in only one state in India due to financial hindrances. Visually impaired students studying in other states of India are not covered in the study, which may have different perception about the design and development of information system for the visually impaired.

Practical implications

An online ISVI is designed and developed under the study, which is accessible at http://www.isvi.in. Furthermore, the findings of the study may also be used by administrators of the higher educational institutions for building ICT infrastructure for visually impaired students.

Originality/value

No study has been conducted in Indian higher educational institutions for understanding the availability and preferences of information services to visually impaired tertiary students.

Details

Journal of Enabling Technologies, vol. 16 no. 1
Type: Research Article
ISSN: 2398-6263

Keywords

Article
Publication date: 7 October 2021

Raj Kumar Bhardwaj

This study aims to comprehend the perceptions of visually impaired users in development of information systems in Indian universities. This will help higher educational…

Abstract

Purpose

This study aims to comprehend the perceptions of visually impaired users in development of information systems in Indian universities. This will help higher educational institutions in India to fulfil information requirements of visually impaired users.

Design/methodology/approach

A twofold method was used in the study: survey of visually impaired students in four universities; design and development of an online information system for visually impaired (ISVI). A structured questionnaire was used for survey of visually impaired users in Indian universities. The questionnaire with 33 open-ended questions was distributed among 603 visually impaired users and 316 responses were received. Stratified sampling technique was used in data collection. Response rate was 52.4%. The received responses were analysed using Statistical Package for Social Sciences version 19 and presented through tables and figures.

Findings

Majority of respondents revealed that lack of content availability in vernacular language, poor information resources access mechanism, less volume of course content and poor maintenance of assistive software(s) and devices and non-standardized e-resources compatible with the assistive software(s) are some major inhibits faced. Majority of respondents revealed that they prefer scribes in examinations because use of assistive technology (AT) is time-consuming. Lack of training and confidence in using AT is another reason for preferring scribes in examinations.

Research limitations/implications

This study was conducted on a limited number of visually impaired uses in Indian universities. Also, the online system ISVI contains a sample collection related to undergraduate courses only.

Practical implications

This study will help Indian universities to identify problems faced by visually impaired users. Findings of the study can help faculty members, decision-makers to understand the perspective of visually impaired. Besides this, the study can also help government agencies in formulating policies. Findings will help in developing robust information resources suiting the needs of visually impaired.

Originality/value

This study developed an online system ISVI (www.isvi.in) suitable to address the requirements of visually impaired students. Furthermore, it can guide policymakers, faculty members and information professionals in developing seamless open access information systems.

Details

Information Discovery and Delivery, vol. 50 no. 3
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 20 November 2017

Raj Kumar Bhardwaj and Sanjay Kumar

The purpose of this paper is to understand the perception of visually impaired undergraduate students about the digital environment in their institutions and develop an online…

1729

Abstract

Purpose

The purpose of this paper is to understand the perception of visually impaired undergraduate students about the digital environment in their institutions and develop an online information system suiting their requirements.

Design/methodology/approach

A survey was conducted on undergraduate students enrolled in ten colleges of the University of Delhi. A total of 95 visually impaired students were interviewed individually. Data collected from the respondents were analyzed and interpreted using simple percentage method and is presented in the form of figures.

Findings

The study found that maximum (35.8 percent) respondents access online electronic resources daily. Major constraints faced by them are as follows: inaccessibility of the college notice board, lack of accessibility to existing facilities and resources, lack of assistive technology facilities and unavailability of readers and writers. In total, 51.6 percent respondents indicated that it is cumbersome to access the college website because they are not designed according to the accessibility standards developed for visually impaired students. The respondents also revealed that they are not very familiar with useful devices like Vachak (Hindi Reading Device), SARA CE, Lex (Scanner for Hindi Script). The major reason cited by them is the lack of training and non-availability of trained staff.

Research limitations/implications

DigitVaran contains course contents of the University of Delhi. Course contents of other Universities are not included. However, it is expected that contents related to the syllabi of other universities would be added in future.

Practical implications

The study will help visually impaired students to get the desired course contents conveniently. In addition, librarians of other universities can utilize the findings of the study to develop a comprehensive digital environment for visually impaired students. The study can be helpful in the assessment of digital infrastructure and services to visually impaired students by National Assessment and Accreditation Council and other funding agencies.

Originality/value

The study developed an information system DigitVaran to assist visually impaired undergraduate students in India. The system will help them to access the study materials and make aware of various extracurricular activities of the institutions.

Details

Library Hi Tech, vol. 35 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 December 1999

Charles Oppenheim and Karen Selby

The Internet gives access for blind and visually impaired users to previously unobtainable information via Braille or speech synthesis interpretation. This paper looks at how…

1641

Abstract

The Internet gives access for blind and visually impaired users to previously unobtainable information via Braille or speech synthesis interpretation. This paper looks at how three search engines, AltaVista, Yahoo! and Infoseek presented their information to a small group of visually impaired and blind users and how accessible individual Internet pages are. Two participants had varying levels of partial sight and two Subjects were blind and solely reliant on speech synthesis output. Subjects were asked for feedback on interface design at various stages of their search and any problems they encountered were noted. The barriers to access that were found appear to come about by lack of knowledge and thought by the page designers themselves. An accessible page does not have to be dull. By adhering to simple guidelines, visually impaired users would be able to access information more effectively than would otherwise be possible. Visually disabled people would also have the same opportunity to access knowledge as their sighted colleagues.

Details

Aslib Proceedings, vol. 51 no. 10
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 18 October 2013

Kin Wai Michael Siu

This paper identifies and discusses that parks, as one kind of open space, must be open not only for some people, but for everyone, including those with special needs such as…

2654

Abstract

Purpose

This paper identifies and discusses that parks, as one kind of open space, must be open not only for some people, but for everyone, including those with special needs such as visually impaired people. The paper further identifies a number of key directions for the policy, design and management of park environments and facilities that will promote openness and social inclusion.

Design/methodology/approach

The study was qualitative in nature. Case study approach on park environments and facilities was adopted. Used site studies, field observations, interviews with the government officials and professionals of planners, designers and management were conducted. Direct interviews with the visually impaired people were conducted during the field observation. Some of them were also invited to participate in participatory research workshops to give comments and suggestions on the design and management of park environments and facilities.

Findings

Open spaces are important and necessary for all. However, visually impaired people are always indirectly excluded from open spaces such as parks, which are important for the quality of urban life. Three areas that require attention to improve the accessibility of parks: ways of identifying and approaching the parks; overall environmental setting of the parks; and facilities inside the parks. Assistance to visually impaired people can be further categorized into information provided in advance and information provided on-site.

Research limitations/implications

Further case studies are expected to be conducted in other kinds of open space and other cities in order to generate a more comprehensive understanding related to the topic. Continuous studies are also necessary since the park environments and facilities are changing all the time. With the users ' participation, in particular those with special needs, in research is important.

Practical implications

The findings provide reference and direction for the governments, designers and managment to plan, design and manage parks for the needs of visually impaired people. The findings also advocate inclusive and universal approach in planning, implementation and management of parks.

Social implications

The findings identify that visually impaired people most of the time are indirectly excluded from accessing parks as well as other open spaces.

Originality/value

Although the paper was based on a case study in Hong Kong, its practical and social implications are also important to other places. Although barrier-free concept and requirement have been enforced in many places for some years, people with special needs (in particular visually impaired people) still face a lot of “barriers” in their daily life. The findings provide insights for researchers and also policymakers, designers and management to review the needs of the visually impaired.

Details

Facilities, vol. 31 no. 13/14
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 14 May 2020

Samuel Macharia, Japheth Otike and Emily K. Bosire

The purpose of this paper is to explore the copyright law in relation to access to information by persons with visual impairments. It assesses the barriers placed by the copyright…

Abstract

Purpose

The purpose of this paper is to explore the copyright law in relation to access to information by persons with visual impairments. It assesses the barriers placed by the copyright law on access to information by the visually impaired persons, and then the exceptions and limitations therein with a specific focus on Marrakesh treaty. It further explores the benefits conveyed by the Marrakesh treaty in relation to the challenges. Finally, the paper makes suggestions on methods that can be employed to make the Marrakesh treaty benefit the persons with visual impairments to the fullest.

Design/methodology/approach

The paper reviews the copyright law and its requirements in relation to reproduction of copyrighted works, and then narrows down to the provisions of Marrakesh treaty as an exception in the copyright law. It then reviews existing literature on the challenges caused by copyright requirements on access to information by persons with visual impairments. Having looked at these two aspects, the paper then identifies from literature the benefits that come in the Marrakesh treaty in relation to access to copyrighted information by persons with visual impairments. Authors finally give their views on what can be done to make the treaty more beneficial to the visually impaired persons.

Findings

The paper finds that a there are many challenges that persons with visual impairments face while they seek to access information that is copyrighted, and these challenges cause both direct and indirect negative effects. However, looking at the provisions of the Marrakesh treaty against these challenges, the paper identifies the benefits that come with the treaty to avert the challenges.

Originality/value

This paper does an in-depth analysis of the copyright-related challenges that persons with visual impairments face while accessing copyrighted information, and derives solutions to these challenges from the Marrakesh treaty. The paper will be helpful to the librarians to make sure that none of their users continue to suffer from those challenges in this era of the Marrakesh treaty. The methods suggested herein for reaping as much as possible from the Marrakesh treaty will be beneficial to information managers toward fashioning ways of ensuring that persons with visual impairments are able to access information freely and easily.

Article
Publication date: 10 March 2021

Yun-Fang Tu, Gwo-Jen Hwang and Chiu-Lin Lai

This study aims to develop a ubiquitous library for the visually impaired (ULVI) application (app) and to explore its usability by collecting feedback from visually impaired

Abstract

Purpose

This study aims to develop a ubiquitous library for the visually impaired (ULVI) application (app) and to explore its usability by collecting feedback from visually impaired participants to analyse the problems they might encounter. Their suggestions for improving the app further are also reported.

Design/methodology/approach

A total of ten participants were recruited in the study. Ten tasks were assigned for the participants to complete using the ULVI app. The system usability scale was adopted to collect feedback on the app, and interviews were conducted to understand the participants’ usage behaviours and perceptions of the app.

Findings

The findings indicated that the participants provided positive evaluation of the usability of the app and addressed the functions that might need improvement. Above all, this app was regarded as having great potential. Suggestions and improvements are proposed based on the participants’ feedback.

Originality/value

In terms of the studies relevant to libraries and the visually impaired, few have evaluated the usability of the ULVI app from the perspectives of the visually impaired users. The ULVI app provides resources for the visually impaired and serves as the foundation for developing a more effective ULVI app.

Article
Publication date: 22 March 2011

Catherine A. Beverley, Peter A. Bath and Rosemary Barber

The purpose of this study is to examine the health and social care information needs of people with a visual impairment; to identify the health and social care information sources…

1597

Abstract

Purpose

The purpose of this study is to examine the health and social care information needs of people with a visual impairment; to identify the health and social care information sources used by visuallyimpaired people seeking information; to identify differences in the information needs of people with different visual impairments; to examine ways in which developments in information provision may help to meet the needs of visually impaired people.

Design/methodology/approach

In total, 28 semi‐structured interviews (face‐to‐face or telephone) were conducted with 31 visually impaired people living in or near Sheffield, UK. The participants included two groups: people with an age‐related visual impairment, and people with a visual impairment since birth or early childhood. Framework analysis was used to analyse the findings.

Findings

Four major themes were identified: health and social care information needs, sources of health and social care information, possible improvements, and “intervening variables”.

Practical implications

In this study only a small proportion of the health and social care information needs of visually impaired people were currently being met. There was minimal co‐ordination of information between the different information providers. Visually impaired people were dependent on acquiring and seeking out additional information from a wide variety of sources.

Originality/value

This paper provides new insights into the health and social care information needs of visually impaired people and their sources of information, and starts to fill gaps identified in an earlier systematic review. The paper reinforces the view that visually impaired people are a heterogeneous group, with different needs according to their visual impairments.

Details

Aslib Proceedings, vol. 63 no. 2/3
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 23 January 2007

C.A. Beverley, P.A. Bath and R. Barber

The purpose of this study is to determine the extent to which two existing models of information behaviour could explain the information behaviour of visually impaired people…

3868

Abstract

Purpose

The purpose of this study is to determine the extent to which two existing models of information behaviour could explain the information behaviour of visually impaired people seeking health and social care information.

Design/methodology/approach

The research was conducted within a constructivist paradigm. A total of 28 semi‐structured interviews (face‐to‐face or telephone) with 31 visually impaired people were conducted. Framework analysis was used to analyse the results.

Findings

This study identified several factors that may affect a visually impaired person's information behaviour. These related to the presence of other health conditions or disabilities, participants' understanding of the word “information”, their interactions with information providers, their degree of independence, the support they received from friends and family, their acceptance of their own visual impairment, as well as their awareness of other visual impairments, their registration status and their willingness and ability to pay for aids, adaptations and equipment.

Originality/ value

This study provides a new and valuable insight into the information behaviour of visually impaired people, as well as testing the applicability of a specific and generic information model to the information behaviour of visually impaired people seeking health and social care information.

Details

Journal of Documentation, vol. 63 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 19 October 2020

Tak Yee Cheung, Zengyu Ye and Dickson K.W. Chiu

People with visual impairment comprise the second high disability population in Hong Kong, but only two existing information centers provide information services for visually

Abstract

Purpose

People with visual impairment comprise the second high disability population in Hong Kong, but only two existing information centers provide information services for visually impaired people, which is inadequate. Therefore, this study aims to provide a more in-depth understanding of the information services for visually impaired people in Hong Kong.

Design/methodology/approach

People with visual impairment comprise the second high disability population in Hong Kong, but only two existing information centers provide information services for visually impaired people, which is inadequate. Therefore, this study aims to provide a more in-depth understanding of the information services for visually impaired people in Hong Kong.

Findings

IAC's main problems include limited collection, inconsistent multiple digital platforms for user access, limited service hours and limited promotion. Some technological suggestions were proposed, which include: expanding its electronic and special collections, establishing a one-stop digital platform, AI-based chatbot for automated caring chats and reference services, and extending its social network marketing.

Originality/value

Scant studies focus on the information services and management of special libraries for visually impaired people, especially in East Asia. On the other hand, there are limited case studies analyzing libraries with value-chain analysis.

Details

Library Hi Tech, vol. 39 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

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