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1 – 10 of 402Jiayi Lyu, Cora Un In Wong, Zhuo Li and Lianping Ren
This study aims to understand how retailscape of pop-up stores could influence young Chinese tourists’ emotional response and their subsequent shopping intention in the context of…
Abstract
Purpose
This study aims to understand how retailscape of pop-up stores could influence young Chinese tourists’ emotional response and their subsequent shopping intention in the context of luxury retailing.
Design/methodology/approach
A quantitative approach was chosen. Building on the theoretical framework of the stimulus–organism–response (S–O–R) theory, a pop-up store retailscape behavior model was developed to explore the effect of retailscape on young Chinese tourists’ emotional response and patronage intention in a luxury retail setting. In total, 226 structured questionnaires were collected onsite.
Findings
The multiple regression analysis reveals that a luxury pop-up store’s retailscape has a positive influence on young Chinese tourists’ emotional response, but it only has a partial influence on their patronage intention. In addition, the result suggests that young Chinese tourists’ emotional response positively influences their patronage intention in luxury pop-up stores.
Practical implications
The study reveals how retailscape influences behavior among the younger generation, and the results provide important references for the luxury retailers in future design and management of pop-up stores so as to attract and retain the interest of the younger generation.
Originality/value
This study puts retailscape effect under scrutiny in the context of luxury pop-up stores which attract young Chinese tourists, who are regarded as one of the major patrons supporting exclusive retail brands in the world. The stimuli element in the S–O–R model is, thus, reexamined in the context of luxury pop-up stores.
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Ruigang Wu, Xuefeng Zhao, Zhuo Li and Yang Xie
Online employee reviews have emerged as a crucial information source for business managers to evaluate employee behavior and firm performance. The purpose of this paper is to test…
Abstract
Purpose
Online employee reviews have emerged as a crucial information source for business managers to evaluate employee behavior and firm performance. The purpose of this paper is to test the relationship between employee personality traits, derived from online employee reviews and job satisfaction and turnover behavior at the individual level.
Design/methodology/approach
The authors apply text-mining techniques to extract personality traits from online employee reviews on Indeed.com based on the Big Five theory. They also apply a machine learning classification algorithm to demonstrate that incorporating personality traits can significantly enhance employee turnover prediction accuracy.
Findings
Personality traits such as agreeableness, conscientiousness and openness are positively associated with job satisfaction, while extraversion and neuroticism are negatively related to job satisfaction. Moreover, the impact of personality traits on overall job satisfaction is stronger for former employees than for current employees. Personality traits are significantly linked to employee turnover behavior, with a one-unit increase in the neuroticism score raising the probability of an employee becoming a former employee by 0.6%.
Practical implications
These findings have implications for firm managers looking to gain insights into employee online review behavior and improve firm performance. Online employee review websites are recommended to include the identified personality traits.
Originality/value
This study identifies employee personality traits from automated analysis of employee-generated data and verifies their relationship with employee satisfaction and employee turnover, providing new insights into the development of human resources in the era of big data.
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Marianna Sigala, Lianping Ren, Zhuo Li and Leonardo (Don) A.N. Dioko
This study aims to examine talent management (TM) in the hospitality industry in Macao during COVID-19. It deploys a contingency theory perspective (Luthans and Stewart, 1977) to…
Abstract
Purpose
This study aims to examine talent management (TM) in the hospitality industry in Macao during COVID-19. It deploys a contingency theory perspective (Luthans and Stewart, 1977) to illuminate the heightened uncertainties and challenges talent managers faced during the pandemic and the urgent adaptations to TM practices they embraced in response.
Design/methodology/approach
Adopting a phenomenological approach, this study analyzed data collected through semi-structured interviews conducted with a representative sample of 20 hotel managers in Macao.
Findings
Managers reported four major categories of COVID-19-induced challenges and a corresponding set of contingent TM practices. The four contingent TM practices were found to contribute to the shaping of the next new normal in TM in hospitality and included the following: Contingent TM planning; contingent TM deployment and replacement; talent training and development under contingent arrangements; and changed “talent” attitude and practices in recruitment and retention.
Research limitations/implications
The findings are limited to the geographical and industry context of the study. This study should be refined with larger samples.
Practical implications
This study provides a useful framework for guiding professionals on how to manage talent during turmoil periods. It also contributes toward understanding the shifting meaning of talent and TM in hospitality.
Originality/value
This study demonstrates the applicability of contingency theory in managing hospitality talent during turbulent times, which extends TM knowledge and enriches the contingency theory. The findings also facilitate our understanding on how contingent TM practices create processes that lead in setting the new normal.
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Kaiyu Qiu, Cuijuan Xia and QianQian Liu
To promote the cultural communication and art appreciation of Inscriptions and calligraphy which are important cultural heritages in China, with a broad crowd base and educational…
Abstract
Purpose
To promote the cultural communication and art appreciation of Inscriptions and calligraphy which are important cultural heritages in China, with a broad crowd base and educational appreciation value, by using digital humanities methods and technologies, the paper aims to discuss how to develop a new user-oriented knowledge base according to user needs for inscription rubbings research and appreciation.
Design/methodology/approach
The paper investigates user needs and current problems on the basis of status quo and summation of extensive service experience; validates the rationality of requirements and user scenarios with user research methods including focus groups, interviews and behavior observations; then designs and develops the technical solution of data process, knowledge base construction and service platform through experimental research methods based on agile project management.
Findings
The paper proposes a new reading mode for browsing and appreciation inscription rubbing works, a diverse knowledge-integrated knowledge organizational structure, a systematic user experience and service guiding framework which can be widely applicable to the development of other cultural heritage knowledge bases. Apart from that, the paper puts forward intelligent service development goals for the future.
Originality/value
The paper proposes a new reading mode with the overall functions and user experience design and development for browsing and appreciation inscription rubbing works, a diverse knowledge-integrated knowledge organizational structure, a systematic user experience and service guiding framework which can be widely applicable to the development of other cultural heritage knowledge bases. Apart from that, the paper puts forward intelligent service development goals for the future.
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Abstract
The Chemical Integrated Information Service Network (Chl2Net) is a comprehensive information service system which includes chemical, technical, economic, market, news and management information based on computer and modern communication technology, and built by the China National Chemical Information Centre (CNCIC). This system provides varied services for users both at home and abroad through an online service, a hotline call service, a consulting service and publishing service.
Samaneh Matindoust, Majid Baghaei-Nejad, Mohammad Hadi Shahrokh Abadi, Zhuo Zou and Li-Rong Zheng
This paper aims to study different possibilities for implementing easy-to-use and cost-effective micro-systems to detect and trace expelled gases from rotten food. The paper…
Abstract
Purpose
This paper aims to study different possibilities for implementing easy-to-use and cost-effective micro-systems to detect and trace expelled gases from rotten food. The paper covers various radio-frequency identification (RFID) technologies and gas sensors as the two promoting feasibilities for the tracing of packaged food. Monitoring and maintaining quality and safety of food in transport and storage from producer to consumer are the most important concerns in food industry. Many toxin gases, even in parts per billion ranges, are produced from corrupted and rotten food and can endanger the consumers’ health. To overcome the issues, intelligent traceability of food products, specifically the packaged ones, in terms of temperature, humidity, atmospheric conditions, etc., has been paid attention to by many researchers.
Design/methodology/approach
Food poisoning is a serious problem that affects thousands of people every year. Poisoning food must be recognized early to prevent a serious health problem.
Contaminated food is usually detectable by odor. A small gas sensors and low-cost tailored to the type of food packaging and a communication device for transmitting alarm output to the consumer are key factors in achieving intelligent packaging.
Findings
Conducting polymer composite, intrinsically conducting polymer and metal oxide conductivity gas sensors, metal–oxide–semiconductor field-effect transistor (MOSFET) gas sensors offer excellent discrimination and lead the way for a new generation of “smart sensors” which will mould the future commercial markets for gas sensors.
Originality/value
Small size, low power consumption, short response time, wide operating temperature, high efficiency and small area are most important features of introduced system for using in package food.
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The purpose of this paper is to re‐examine the structural origins of international crude oil price fluctuation.
Abstract
Purpose
The purpose of this paper is to re‐examine the structural origins of international crude oil price fluctuation.
Design/methodology/approach
The paper establishes a structural vector autoregression model based on the generalized supply and demand analysis of crude oil price fluctuation and performance the structural decomposition of price shocks with impulse response analysis of those factors.
Findings
It is found that four kinds of structural shocks derived from the generalized supply and demand analysis are the essential determinants of crude oil prices fluctuation. On one hand, similar to Kilian's results, the supply side shocks – both the exogenous geopolitical ones and other oil supply shocks have little influence. Whereas, the demand side shocks – both the aggregate demand shock and the oil market specific demand shock have prominent effects. On the other hand, with the expanded sample range, it is found that the dynamic characteristic of the impulse response of oil price to demand side factors is not only incompatible with the basic economic theory, but also clashes with Kilian's statement based upon his research. It is conjured that the incompatibility comes from the ignorance of the finer decomposition of demand side factors. To decompose those demand side factors further, the US dollar liquidity was added into the model. The results show that the impact of US dollar liquidity on the fluctuation of oil prices cannot be ignored. The argument that ascribes the soaring international crude oil price to China's economic growth lacks theoretical and empirical evidence.
Originality/value
The paper contributes marginally to the research on the structural origins of international crude oil price fluctuation and sheds light on the possibility of finer decomposition of demand side oil shocks.
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Qian Li, Qi Zhang, Yuyan Shen and Xiang Zhang
The elevator installation in old communities (EIOC) can effectively improve the public infrastructure of urban communities. However, differences in the decision-making behaviours…
Abstract
Purpose
The elevator installation in old communities (EIOC) can effectively improve the public infrastructure of urban communities. However, differences in the decision-making behaviours of stakeholders lead to frequent conflicts, thereby hindering the implementation of EIOC. The purpose of this study is to explore the decision-making behavior of core stakeholders which are the government, community owners and elevator enterprises at different stages in the EIOC using the evolutionary game method.
Design/methodology/approach
A tripartite evolutionary game model involving the government, community owners and elevator enterprises was developed, and their evolutionary stabilisation strategies were explored in different stages. The dynamic change of the stakeholders' decision-making behaviours at different stages of the project and the influencing mechanism of the key factors on the decision-making behaviours of the three stakeholders were analysed through numerical simulation.
Findings
The results of this study showed that: Divergent interests led the government, community owners and elevator enterprises to adopt distinct decision-making behaviours at different stages, resulting in diverse attitudes and actions among stakeholders. A dynamic reward and penalty mechanism effectively motivated community owners and elevator enterprises to engage actively, fostering broad participation. However, the high regulatory cost diminished the government's regulatory effectiveness. This imbalance between penalties and incentives posed a challenge, impacting the overall effectiveness and efficiency of implementing the EIOC.
Originality/value
Existing research lacks exploration of the decision-making behaviours of stakeholders in community public infrastructure. This study developed a dynamic tripartite evolutionary game model in the EIOC from the gaming perspective. The results of this study provide a reference for dealing with the stakeholders' interests in the community public infrastructure and contribute to the theoretical basis for establishing an effective supervision mechanism.
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Xinsheng Xu, Ping Ji and Felix T.S. Chan
With the rapid development of e-commerce, multi-sourcing with supply contracts and spot buying has become more and more popular in reality. The main purpose of the paper is to…
Abstract
Purpose
With the rapid development of e-commerce, multi-sourcing with supply contracts and spot buying has become more and more popular in reality. The main purpose of the paper is to explore a loss-averse buyer's optimal procurement policy in a multi-sourcing under e-commerce surroundings.
Design/methodology/approach
The study introduces the loss aversion utility function to characterize the loss aversion effect and derives a loss-averse buyer's optimal procurement policy in a multi-sourcing with a wholesale price contract and spot market.
Findings
A loss-averse buyer could order no items in a wholesale price contract and only needs to replenish commodities from spot market under certain conditions. In addition, the study shows that spot capacity has important influences on a loss-averse buyer's optimal ordering decision in the wholesale price contract.
Originality/value
This is the first paper to study the loss aversion effect on a buyer's procurement decision in a multi-sourcing. The results present important managerial insights for a loss-averse buyer to devise optimal ordering policies in a multi-sourcing under e-commerce surroundings.
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Janos Plocher, Jean-Baptiste Wioland and Ajit Singh Panesar
Fibre-reinforced additive manufacturing (FRAM) with short and continuous fibres yields light and stiff parts and thus increasing industry acceptance. High material anisotropy and…
Abstract
Purpose
Fibre-reinforced additive manufacturing (FRAM) with short and continuous fibres yields light and stiff parts and thus increasing industry acceptance. High material anisotropy and specific manufacturing constraints shift the focus towards design for AM (DfAM), particularly on toolpath strategies. Assessing the design-property-processing relations of infill patterns is fundamental to establishing design guidelines for FRAM.
Design/methodology/approach
Subject to the DfAM factors performance, economy and manufacturability, the efficacy of two conventional infill patterns (grid and concentric) was compared with two custom strategies derived from the medial axis transformation (MAT) and guided by the principal stresses (MPS). The recorded stiffness and strength, the required CPU and print time, and the degree of path undulation and effective fibre utilisation (minimum printable fibre length) associated with each pattern, served as assessment indices for different case studies. Moreover, the influence of material anisotropy was examined, and a stiffness-alignment index was introduced to predict a pattern’s performance.
Findings
The highest stiffnesses and strengths were recorded for the MPS infill, emphasising the need for tailoring print paths rather than using fixed patterns. In contrast to the grid infill, the concentric infill offered short print times and reasonable utilisation of continuous fibres. The MAT-based infill yielded an excellent compromise between the three DfAM factors and experimentally resulted in the best performance.
Originality/value
This constitutes the first comprehensive investigation into infill patterns under DfAM consideration for FRAM, facilitating design and processing choices.
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