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1 – 10 of over 5000Diogo Filipe Moleiro, Maria João Carneiro and Zélia Breda
This paper aims to provide an empirical analysis of residents’ perceptions and attitudes in the city of Aveiro, Portugal, regarding the appropriation of public spaces by tourists…
Abstract
Purpose
This paper aims to provide an empirical analysis of residents’ perceptions and attitudes in the city of Aveiro, Portugal, regarding the appropriation of public spaces by tourists. An analysis of how the perceptions of this appropriation influence residents’ attitudes (RA) towards tourists, and even restructuring of space considering RA, is also presented. It is intended to do this based on a theoretical framework where tourism socio-cultural impacts on urban destinations are analysed with a focus on appropriation processes. Attitudes of residents are also examined.
Design/methodology/approach
A questionnaire survey (N = 301) was carried out with residents of the city of Aveiro, using a cluster sampling approach. The aim of the empirical study is to use multiple linear regression analyses to assess the extent to which the residents’ perceptions of tourists’ appropriation of public spaces influence the attitudes of the former towards the latter.
Findings
The results show that, overall, the residents consider that tourism has more positive than negative impacts. However, it can be observed that residents already perceive some negative impacts of tourism regarding the appropriation of space. Concerning RA, these tend to be more positive than negative. It can also be observed that various perceptions of appropriation of space significantly influence these attitudes. The paper ends with some guidelines for designing policies and strategies for tourism development that promote better use of public spaces by tourists.
Originality/value
Considering the limited empirical research on perceptions of appropriation of tourism space, the study carried out in this paper analyses the impact of a comprehensive set of residents’ perceptions regarding the appropriation of public space by tourists on various types of attitudes of residents towards tourists.
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Sarah Aboualy, Yasser Mansour and Sherif El-Fiki
The paper aims to study the applicability of Lefebvre's everyday life theory “production of space” in Sheraton's in-between spaces upon local residents' daily practices. Space as…
Abstract
Purpose
The paper aims to study the applicability of Lefebvre's everyday life theory “production of space” in Sheraton's in-between spaces upon local residents' daily practices. Space as Lefebvre said is a result and cause, product and producer. Sheraton District, Cairo comprises lots of underutilized spaces between buildings. The in-between spaces have great potentials for accommodating diverse activities. The present study addresses the phenomenon of in-between spaces in this district. It is argued that in-between spaces can be developed to realize better functional and symbolic values, as the users attach special meanings based on users' everyday living.
Design/methodology/approach
The study adopts a qualitative approach to investigate the above relationship on the mentioned district. The study devises direct observation to investigate people's behavioral patterns in such appropriated areas to analyze them in the light of preceding literature.
Findings
The study concludes that people's everyday practices could re-invent the in-between spaces by realizing new functions and meanings in dynamic and creative ways. That experience can apply to other underutilized spaces in the district and the city toward improving the built environment and the quality of residents' life.
Research limitations/implications
Finally, it is important to note that the findings of the study are limited to the studied context. Undertaking similar studies to other in-between spaces in Cairo, in other Egyptian cities or other countries may yield different findings. It may be equally interesting to study the means of adaptation in other underutilized urban spaces, such as those found underneath bridges, underneath buildings and on the rooftops.
Originality/value
The main aim of the present study is to examine the impact of everyday practices on the appropriation of a transformed in-between space in the aforementioned district, and the extent to which that may improve in-between spaces' role toward the local community, in order to promote such approach for developing many underutilized in-between spaces in the area. Toward realizing this goal, the study begins with a theoretical background about everyday life. Then, the paper addresses the theory of space appropriation. The outcome is then empirically investigated in relation to one transformed in-between space in Sheraton District, Cairo.
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An intentional meander around the central issue of servicescapes design. Proposes that there are worthwhile lessons to be learned from the way in which users divert and subvert…
Abstract
An intentional meander around the central issue of servicescapes design. Proposes that there are worthwhile lessons to be learned from the way in which users divert and subvert the planned design of physical support. Advocates that servicescape is not only acting on users in order to achieve marketing goals, but also it is acted on by users in order to frame existential goals. In this constructivist approach, the consumer is considered as a co‐builder of the servicescape. While experiencing service, the consumer can create new meanings and unusual functions which could raise opportunities to improve service management.
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Matthieu Mifsud, Anne-Sophie Cases and Gilles N'Goala
– The purpose of this paper is to propose a comprehensive framework for service appropriation, specifying the different facets of the phenomenon.
Abstract
Purpose
The purpose of this paper is to propose a comprehensive framework for service appropriation, specifying the different facets of the phenomenon.
Design/methodology/approach
A literature review summarizes views of the appropriation concept from various disciplines (human and social sciences, information systems, marketing), reinforced by an exploratory study in the health sector.
Findings
Six underlying dimensions of service appropriation emerge: service knowledge; service consciousness; self-adaptation to service; service control; service creation; and psychological ownership of the service.
Research limitations/implications
This paper is mainly conceptual and requires empirical testing in other domains to confirm the applicability of the proposed framework.
Practical implications
This study offers insights into how service providers and managers should design services and integrate customers in the service coproduction process.
Originality/value
The complementary view of appropriation in the context of services defines it as a cognitive, measurable state. The outcome of this approach is an original, integrative framework applied to services, not just spaces or immersive experiences.
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Georgia Stavraki, Emmanuella Plakoyiannaki and Jackie Clarke
Recognizing the value and limitations of current knowledge of the appropriation process in the consumption of aesthetic experiences, this research aims to generate a localized…
Abstract
Purpose
Recognizing the value and limitations of current knowledge of the appropriation process in the consumption of aesthetic experiences, this research aims to generate a localized account for novice and expert consumers of the varying role of cultural capital in the appropriation cycles and interpretative responses of an aesthetic experience.
Design/methodology/approach
This research uses a single case study design of Miró’s blockbuster exhibition, and draws on multiple sources of evidence, notably 50 in-depth visitor interviews, observations and archival records.
Findings
An evidence-based framework of the appropriation process for novice and expert consumers of aesthetic experiences is offered. This framework highlights the significance of appropriation pace and personal versus communal interpretations – amongst other features – in distinguishing distinct versions of the appropriation process in accordance with the varied accumulation of consumer cultural capital.
Research limitations/implications
The transferability of the findings to other aesthetic or experience-based consumption contexts such as performing arts or sports is discussed, alongside the relevance of the proposed framework for researchers of aesthetic experiences.
Practical implications
The empirical investigation of the understudied connection between visitors’ cultural capital and their museum experiences provides insights into curatorial and marketing practices in terms of broadening, diversifying and engaging museum audiences.
Originality/value
This research provides new theoretical insights into the literature of appropriation process and consumption of art experiences by bringing together consumers’ cultural capital with the appropriation process and interpretive responses to an aesthetic experience.
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Shreyonti Chakraborty, Alexandra Staub and Christina Bollo
Many people living in and around Mumbai face space scarcity within homes, an issue exacerbated for families with members having differing and conflicting spatial requirements. By…
Abstract
Purpose
Many people living in and around Mumbai face space scarcity within homes, an issue exacerbated for families with members having differing and conflicting spatial requirements. By investigating how families live in existing residential environments, planners and designers can enable families to cope better with space scarcity.
Design/methodology/approach
A case study approach is used to examine four small home settings in and around Mumbai, followed by a thematic analysis of the data collected.
Findings
This study contributes a framework for studying small homes in and around Mumbai wherein they are characterized by five categories of information: internal zoning pattern, expansion pattern, spatial specialization and stratification pattern, outdoor space appropriation pattern and household adjustment pattern. Analysis through this framework gives insight into how small home settings are used by residents.
Originality/value
To the best of the authors’ knowledge, this is the first study offering in-depth comparative analysis of small home typologies in India.
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In Latin American cities a great part of the urban environment has grown through self-help processes leading to informal settlements. In the Mexican context, informal settlements…
Abstract
In Latin American cities a great part of the urban environment has grown through self-help processes leading to informal settlements. In the Mexican context, informal settlements are called “colonias populares” which means people’s or popular neighbourhoods. In the late 1960s Turner (1969) argued that popular neighbourhoods should be reconsidered as environments which are socially and culturally responsive to the needs of the inhabitants, as the architecture produced by low-income settlers is based on a system responsive to the changing needs and demands of the users. In these settlements the built environment is the result of the freedom available to inhabitants to take decisions and shape their own environment. This in turn gives place to a myriad of spatial expressions in which culture, identity and popular character are imprinted in both the private and public spaces. This paper explores these issues in the spaces between the dwellings in the public realm.
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Grete Swensen, Sveinung Krokann Berg and Johanne Sognnæs
The multi-ethnic neighbourhood of Strømsø in Drammen in Norway is facing a major transformation. The town has undergone major renewal processes during the last decade and has been…
Abstract
The multi-ethnic neighbourhood of Strømsø in Drammen in Norway is facing a major transformation. The town has undergone major renewal processes during the last decade and has been presented as a successful example of urban development both nationally and internationally. In the chapter, we look closer at what spaces and qualities are underlined as significant in this neighbourhood by the examined appropriators of public space, and how their views relate to the qualities stated in planning documents for the area. Public spaces and meeting points can play a vital role in safeguarding diversity and urban cultural heritage associated with these spaces. Public space represents physically defined structures (streets, squares, parks), but even more importantly a social space offering possibilities of encounter and activity otherwise not displayed in the city. These qualities might be perceived as heritage values and significant constituents inherent in public space. This makes public space the keeper of values that are seen as basic urban qualities.
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