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The purpose of this study is to examine how direct-negative and indirect-negative contact experiences affect students' attitudes toward the police by race and test the mediation effect of social distance on the relationship.

Using the data collected from two US 4-year public universities, this study employed structural equation modeling (SEM) to test the impacts of the key variables, direct-negative and indirect-negative contact experience, on the students' attitudes toward the police. This study also tests whether indirect negative contact with the police is a stronger factor than direct negative contacts among racial/ethnic minority people.

Results show that both direct-negative and indirect-negative contacts are stronger predictors of the dependent variable. In particular, the indirect-negative contact has significant direct and indirect effects through social distance on the dependent variable in racial minorities. The study also shows that indirect contact more strongly affects racial minorities than direct-negative contact experiences do.

This study is the first sophisticatedly to examine students' negative contact experiences into two variables: direct-negative and indirect-negative contacts with the police.

Drawing upon the negativity bias theory, the purpose of this paper is to examine the effects of positive and negative perceptions of police-initiated or citizen-initiated contacts on three distinctive dimensions of public satisfaction with police (PSWP).

The data were obtained from a random-sample telephone survey of 1,143 residents in Houston in 2012. The OLS regressions were conducted with variables derived from the contact model and neighborhood context model that were often employed in the PSWP research. Particularly, five dichotomous variables were created to tap into the nature and quality of the police-citizen encounters.

The results confirm the negativity bias theory that “bad is stronger than good,” suggesting that the negative-contact variables have stronger influences on PSWP than the positive-contact variables, net of neighborhood context and demographic background.

This study expands the scope of the investigation on PSWP by exploring the effects of the nature and quality of the police-citizen contacts on the respondents’ sentiments toward the police.

The word “digital contact tracing” is often met with different reactions: the reaction that passionately supports it, the reaction that neither supports nor oppose and the one that vehemently opposes it. Those who support the notion of digital contact tracing vouch for its effectiveness and how the complicated process can be made simpler by implementing digital contact tracing, and those who oppose it often criticize the imminent threats it possesses. However, without earning the support of a large population, it would be difficult for any government to implement digital contact tracing to perfection. The purpose of this paper is to analyze, using machine learning, how different continents have different sentiments over digital contact tracing being used as a measure to curb COVID-19.

For the analysis, data were collected from Twitter. Tweets that contain the hashtag and the word “digital contact tracing” were crawled using Python library Tweepy. Tweets across countries of four continents were collected from March 2020 to August 2020. In total, 70,212 tweets were used for this study. Using the machine learning algorithm, the authors detected the sentiment of all the tweets belonging to each continent. Structural topic modeling was used to understand the overall significant issues people voice out by global citizens while sharing their opinions on digital contact tracing.

This study was conducted in two parts. Study one results show that North American and European citizens share more negative sentiments toward “digital contact tracing.” The citizens of the Asian and South American continent mostly share neutral sentiments regarding the digital contact tracing. Overall, only 33% of total tweets were positively related to contact tracing, whereas 52% of the total tweets were neutral. Study two results show that factors such as fear of government using contact tracing to spy on its people, the feeling of being unsafe and contact tracing being used to promote an agenda were the three major issues concerning the overall general public.

Despite numerous studies being conducted about how to implement the contact tracing efficiently, minimal studies were done to explore the possibility and challenges in implementing it. This study fills the gap.

This scoping review thoroughly scanned research on race, contacts with police and attitudes toward police. An exploratory meta-analysis then assessed the strength of their associations and interaction in Canada and the USA. Key knowledge gaps and specific future research needs, synthetic and primary, were identified. The paper aims to discuss these issues.

A germinal methodological framework for conducting scoping reviews was used (Arksey and O’Malley, 2005). The authors searched for published or unpublished research over the past 15 years and retrieved 33 eligible surveys, 19 of which were included in a sample-weighted meta-analysis.

The independent association of contact with attitudes toward police was estimated to be three times larger than the independent race association. Three large knowledge gaps were identified. Almost nothing is known about these associations among specific racial groups as they were typically aggregated into visible minority groupings. The authors have essentially no knowledge yet about specific racial group by a specific type of contact interactions. There is also a lack of generalizable knowledge as research has been largely restricted to locales.

This is the first research synthesis of race and attitudes toward the police that incorporated contacts with the police. Its observation of the relative importance of contacts suggested a great preventive potential. This scoping review identified needs for a full systematic research review and a formal meta-analysis to plan future primary research including large national studies that are truly representative of Canada and America’s diversity. Such will be needed to advance more confident knowledge about the factors that would support more trusted relationships between police and people in the communities they aim to serve.

This paper aims to use three theoretical perspectives to understand variation in public opinion regarding the frequency with which police use race/ethnicity unfairly in making stops: procedural and instrumental justice, local government responsiveness, and intra‐racial differences.

The paper looks at data from a telephone survey of 1,431 Oregon residents: 741 from a stratified state‐wide random sample by county; 164 African‐Americans and 161 Hispanics over samples.

Perceived negative treatment during recent involuntary police contacts is related to a perception that police are more biased. Instrumental judgments regarding local government responsiveness to constituent needs and personal safety showed a negative relationship to perceptions of police bias. African‐American respondents exhibited the strongest police bias opinions; however, intra‐racial analyses showed that perceptions of government responsiveness weaken bias perceptions across race/ethnicity.

Research needs to explore how the public's relationship to their local government influences perceptions of police. The conclusions of the study are limited by the cross‐sectional design.

The study illustrates that proper police‐citizen communication tactics, stop and investigatory procedures, and ethical decision making should continue to be reinforced along with better promotion of local government and police success in meeting constituent needs through the media.

The paper examines the influence of both procedural and instrumental justice perceptions, and voluntary and involuntary police contacts. The sample contains sufficient numbers of African‐Americans and Hispanics and diverse communities (urban, suburban, and rural) to gain a representative view.

There are a number of individual and contextual variables that influence public opinion of the police but we know little about the public opinion regarding state law enforcement agencies. Prior studies involving municipal police and other criminal justice agencies indicate that the perceptions of procedural justice, or fair treatment, are important predictors of citizen satisfaction with police services. The purpose of this paper is to examine whether individuals who perceive procedurally just treatment during their contact with a state patrol officer improve the levels of satisfaction with the state patrol.

This paper presents the results of a public opinion study (n=846) regarding the Colorado State Patrol conducted in 2009. A subsample of 393 individuals who had contact with the state patrol and were further surveyed about their contact with the officer. Logistic regression models were used to examine individual- and contextual-level variables influence satisfaction with the state patrol and whether this relationship was mediated by the perceptions of procedural justice.

The authors found that individuals who perceive higher levels of procedural justice expressed higher satisfaction with the state patrol. Females, older respondents, and non-white respondents expressed greater satisfaction, as well as those who had voluntary contact or were not arrested. More importantly, procedural justice mediated the effect of involuntary contact and arrest on levels of satisfaction, and while non-white respondents were less likely to experience procedural justice, when levels of procedural justice are controlled for, they have higher levels of satisfaction.

The findings emphasize the significance of citizen perceptions of procedural justice during contacts with members of the state patrol. The current study contributes to our knowledge of procedural justice and citizen satisfaction with police encounters given previous research on citizen satisfaction with police focuses almost exclusively on local-level agencies, and research on procedural justice asks the respondents almost exclusively about the police in general.

The purpose of this paper is to introduce the concept of constructive intercultural contact. This concept refers to intercultural contact in which majority as well as minority participants are intercultural effective, i.e. can perceive themselves as comfortable and successful.

This study is based on exploration and review of intergroup, contact, acculturation and organization literature.

Five input elements of constructive intercultural contact are distinguished: responsibility, deliberate choice to postpone judgment, acknowledging the relative relevance of cultural differences, perspective taking and respect. What participants have to do to make constructive intercultural contact in organizations not only possible between colleagues, but also in hierarchical relationships is elaborated by reflection on the interrelation between majority/minority and manager/employee positions in constructive intercultural contact.

This paper contributes to diversity management literature by introducing a new concept which, focusing on the interaction level, explains how participants can make intercultural contact into a comfortable and successful experience for both. Other contributions are the differentiation between majority and minority actors and the elaboration of the complexity of intercultural employee/manager contacts.

The purpose of this study is to examine individual‐level and community‐level models of citizen satisfaction with the police with particular focus on the effects of citizen race and community context.

Using data collected in a 1997 telephone survey of citizens in Cincinnati, Ohio, this study examines citizen satisfaction with the police with hierarchical linear modeling techniques. The sample includes 614 surveys in 29 neighborhoods.

Results show that citizen race becomes an insignificant factor when neighborhood context is examined simultaneously in the hierarchical model. In addition, prior negative contacts and perceived lower quality of life are strong factors reducing the level of citizen satisfaction.

This study examines citizen satisfaction with the police in only one city, and therefore, more research is needed to investigate the role of city context.

There are a number of ways for police agencies to improve citizen satisfaction. The results suggest that reducing unprofessional police conduct and improving neighborhood conditions are effective strategies.

This study comprehensively examines different perspectives of citizen satisfaction with the police in a hierarchical model. It adds empirical evidence to the issue of race effects on citizen satisfaction in different neighborhoods.

Citizens' opinions of the police are important indicators of how well the police are performing their duties and can help to shape police practice as well as public policy. However, little research exists in Canada on people's opinions of the police. This paper aims to provide a more robust understanding of citizen attitudes toward the police in Canada by examining a variety of factors that have been deemed important in shaping people's attitudes in other countries (predominantly from research conducted in the USA).

The paper utilizes path analysis to decompose and better understand the relationships between sociodemographic/non‐sociodemographic variables and attitudes toward the police. Data were drawn from the 1999 General Social Survey conducted by Statistics Canada. A random sample of Canadians was surveyed regarding victimization, personal safety and attitudes toward the criminal justice system.

Several distinct groups of people (i.e. young people, visible minorities, males, those who have experienced criminal victimization, those dissatisfied with their safety and those who perceive their neighborhoods as being high in crime) emerged as having negative views toward the police, which is consistent with much of the research conducted in the USA.

Police practice should more closely resemble the principles inherent in community policing if certain groups' negative views of the police are to be improved. This can be partly accomplished by the police being more inclusive of diverse opinions in the community and actively seeking out this opinion in order to better inform policing practices and strategies.

The purpose of this paper is to evaluate an experiment to improve residents’ opinions of the police in Portland, Oregon. Officers conducted community engagement patrols (CEPs) in 60 high-crime areas. The CEPs prioritized non-investigative contacts with community members to build trust and promote positive police–community interactions in designated high-crime locations. It is hypothesized that community members living in/near intervention sites would report greater exposure to officers, more positive interactions and feel more positively about police than residents in control areas.

In total, 90 crime hot spots were identified using crime reports and calls for service. Locations were randomized into three groups: 2 CEPs/day (n=30), 4 CEPs/day (n=30), and control (i.e. no supplemental patrols, n=30). Officers were dispatched to treatment locations via the computer-aided dispatch system for 90 consecutive days, resulting in 16,200 scheduled CEPs. Surveys were mailed to 11,760 households immediately after the intervention ended and 1,537 were returned (13.1 percent).

Residents from intervention areas reported a higher number of positive police contacts, whereas contacts that residents perceived as negative did not differ between the three conditions. Community attitudes, including perceived police legitimacy, were generally unaffected by CEP dosage.

This paper documents the outcomes of a large-scale field experiment seeking to improve public attitudes toward police using directed CEPs in crime hot spots. Whereas the intervention succeeded in providing more opportunities for positive contact with police, attitude change may necessitate longer-term strategies.