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Article
Publication date: 9 October 2017

Jorge Cegarra-Sanchez, Juan-Gabriel Cegarra-Navarro, Anthony Wensley and Jose Diaz Manzano

Knowledge acquired from sources of unverified information such as gossip, partial truths or lies, in this paper it is termed as “counter-knowledge.” The purpose of this paper is…

Abstract

Purpose

Knowledge acquired from sources of unverified information such as gossip, partial truths or lies, in this paper it is termed as “counter-knowledge.” The purpose of this paper is to explore this topic through an exploration of the links between a Hospital-in-the-Home Units (HHUs) learning process (LP), counter-knowledge, and the utilization of communication technologies. The following two questions are addressed: Does the reduction of counter-knowledge result in the utilization of communication technologies? Does the development of counter-knowledge hinder the LP?

Design/methodology/approach

This paper examines the relevance of communication technologies to the exploration and exploitation of knowledge for 252 patients of a (HHU) within a Spanish regional hospital. The data collected was analyzed using the PLS-Graph.

Findings

To HHU managers, this study offers a set of guidelines to assist in their gaining an understanding of the role of counter-knowledge in organizational LPs and the potential contribution of communication technologies. Our findings support the proposition that the negative effects of counter-knowledge can be mitigated by using communication technologies.

Originality/value

It is argued in this paper that counter-knowledge may play a variety of different roles in the implementation of LPs. Specifically, the assignment of communication technologies to homecare units has given them the means to filter counter-knowledge and prevent users from any possible problems caused by such counter-knowledge.

Details

Journal of Health Organization and Management, vol. 31 no. 7/8
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 21 February 2019

Jesús Miguel Rodríguez-Mantilla, Francisco José Fernández-Cruz and José Fernández-Díaz

The purpose of this paper is to analyse and compare the impact of implementation of ISO 9001:2008 Standards perceived by Management Teams and Teachers in schools in four…

Abstract

Purpose

The purpose of this paper is to analyse and compare the impact of implementation of ISO 9001:2008 Standards perceived by Management Teams and Teachers in schools in four autonomous communities in Spain.

Design/methodology/approach

To assess this impact, the authors used an evaluation instrument made up of 93 items assessing seven major dimensions, whose reliability has been excellent for the full scale (Cronbach’s α = 0.987) and dimensions (α > 0.93). The authors conducted descriptive and differential analyses (ANOVA and t-test for independent samples) of the assessments by professional position (managers and teachers) and other variables (size and type of school, years of implantation, etc.). A factorial analysis of variance was conducted to analyse the interaction effect between these variables in each of the evaluated dimensions.

Findings

The most significant results show a high impact on the dimension management, medium on communication, learning process and external relations and low impact on climate, support and recognition and satisfaction. Likewise, the authors found that members of the Management Teams valued the impact that ISO 9001:2008 Standards have had on all dimensions at a higher level, except for external relations, where no significant differences between Teachers and Management Team members were found.

Practical implications

The study makes it possible to conclude that in general terms, the members of the Management Team of the schools perceive a higher impact of the implementation of ISO 9001:2008 Standards than teacher do in the different dimensions evaluated.

Originality/value

The specialised literature shows the lack of studies related to the impact that the implementation of quality management systems has on organisations. Specifically, this study provides conclusions to the scientific and professional community with objective evidence of the impact ISO 9001:2008 implementation has had on schools, through an indirect system of perceptions of the education community of the changes, which according to them had taken place as a result of implementation. Thus, this study contributes to the development of a new body of knowledge by evaluating this impact.

Details

International Journal of Quality and Service Sciences, vol. 11 no. 2
Type: Research Article
ISSN: 1756-669X

Keywords

Article
Publication date: 23 July 2019

Sofia Esqueda H., Eugenia Csoban and Jose Felipe Prat

The purpose of this paper is to identify the personal characteristics and individual values of Venezuelan low-income entrepreneurs, according to the theoretical framework of the…

Abstract

Purpose

The purpose of this paper is to identify the personal characteristics and individual values of Venezuelan low-income entrepreneurs, according to the theoretical framework of the Schwartz model.

Design/methodology/approach

A stratified probabilistic sample of 416 individuals was selected from a database of Bangente’s clients, who received microcredits between 1999 and 2016, in the Capital District of Venezuela. The Portrait Value Questionnaire (Schwartz, 2003; Peiró and Palencia, 2009) was applied to measure the values of power, self-direction, stimulation and achievement. The locus of control was measured (Schjoedt and Shaver, 2012) and information was collected on some personal variables. An analysis of hierarchical clusters was conducted to group clients with similar characteristics, as well as a discriminant analysis, to characterize the groups obtained.

Findings

The selected Schwartz values, the locus of control and personal characteristics (such as educational level, age and gender) proved to be efficient in discriminating between four groups or profiles of low-income entrepreneurs: those “Focused on progress through effort,” “Independent and ambitious young people,” those “Focused on power and achievement” and those who were “Indifferent.” The results of the cluster analysis were validated using discriminant analysis, which identified the variables with the greatest impact for the characterization of each group. The coefficients of the discriminant functions would allow the classification of a new individual requesting a microcredit into one of the groups obtained. This is a proposal to complement the selection process mechanisms currently used to decide whether or not to grant loans, which must be validated in conclusive studies.

Research limitations/implications

The results cannot be generalized until the study is replicated in representative samples in other entities of the microfinance sector.

Originality/value

The main contribution of this work is the integration of individual values in the profile description of low-income entrepreneurs and in the use of statistical strategies such as cluster analysis and discriminant function. The nature of the study is exploratory: the development of this line of research can guide future decisions about which clients (according to their values, personal characteristics and locus of control) could receive their financial support. When considering these non-traditional variables in the banking context, the aim is to enrich our knowledge about low-income entrepreneurs.

Propósito

El objetivo de este trabajo es identificar cuáles son las características personales y los valores individuales de los emprendedores populares venezolanos, según el marco teórico del modelo de Schwartz.

Diseño/Metodología/Enfoque

Se seleccionó una muestra probabilística estratificada de 416 individuos, de una base de datos de clientes de Bangente beneficiarios de microcréditos entre 1999 y 2016, del Distrito Capital de Venezuela. Se aplicó el Portrait Value Questionnarie (PVQ) (Schwartz, 2003; Peiró y Palencia, 2009) para medir los valores poder, autodirección, estimulación y logro. Se midió el locus de control (Schjoedt y Shaver, 2012) y se recopiló información sobre algunas variables personales. Se llevó a cabo un análisis de conglomerados jerárquicos para agrupar clientes con características similares y un análisis discriminante para caracterizar los grupos obtenidos.

Resultados

Los valores de Schwartz seleccionados, el locus de control y las características personales (como nivel educativo, edad y género) mostraron ser eficientes para discriminar de forma significativa entre cuatro grupos o perfiles de emprendedores populares: “orientados al progreso por esfuerzo,” “jóvenes independientes y ambiciosos,” “focalizados en el poder y logro” e “indiferentes.” Los resultados del análisis de conglomerados fueron validados por análisis discriminante, que permitió identificar las variables de mayor impacto para la caracterización de cada grupo. Los coeficientes de las funciones discriminantes permitirían clasificar a un nuevo individuo solicitante de microcréditos en alguno de los grupos obtenidos; esta es una propuesta complementaria a los mecanismos de selección actualmente utilizados para decidir la concesión de los créditos, que deberá ser validada en estudios concluyentes.

Limitaciones de la investigación/implicaciones

No se pueden generalizar los resultados hasta que el estudio se replique en muestras representativas en otras entidades del sector microfinanciero.

Originalidad/valor

La mayor contribución de este trabajo está en la integración de los valores individuales en la descripción del perfil de los emprendedores populares y en el uso de estrategias estadísticas como el análisis de conglomerados y la función discriminante. La naturaleza del estudio es exploratoria: el desarrollo de esta línea de investigación puede orientar en el futuro las decisiones acerca de a cuáles clientes (de acuerdo con sus valores, características personales y locus de control) podrían dirigir su apoyo financiero. Al considerar estas variables no tradicionales en el contexto de la banca, se pretende enriquecer el conocimiento sobre los emprendedores populares.

Details

Academia Revista Latinoamericana de Administración, vol. 32 no. 2
Type: Research Article
ISSN: 1012-8255

Keywords

Abstract

Details

The Emerald Handbook of Computer-Mediated Communication and Social Media
Type: Book
ISBN: 978-1-80071-598-1

Open Access
Article
Publication date: 2 May 2023

Juan Carlos Quiroz-Flores, Renato Jose Aguado-Rodriguez, Edisson Andree Zegarra-Aguinaga, Martin Fidel Collao-Diaz and Alberto Enrique Flores-Perez

This paper aims to find the best tools to influence the improvement of sustainability in food supply chains (FSCs) by conducting a systematic review of articles. The reader will…

1999

Abstract

Purpose

This paper aims to find the best tools to influence the improvement of sustainability in food supply chains (FSCs) by conducting a systematic review of articles. The reader will learn how the different industry 4.0 tools (I4.0T) benefit the FSC and the limitations of each tool.

Design/methodology/approach

A review of 436 articles published during the period 2019 to 2022 referenced in the Scopus and Web of Science databases was performed. The review was limited to articles published in English and directly related to Industry 4.0, circular economy and sustainability in the food supply chain.

Findings

The results show different contributions of I4.0, with some being more influential than others in improving sustainability in FSCs; for example, Internet of Things and Blockchain have been shown to contribute more toward transparency, traceability, process optimization and waste reduction.

Originality/value

The paper's contribution consisted of ranking according to their importance and the I4.0T that affect sustainability in FSCs by classifying the aspects of each tool and the sustainability factors through a categorization by the Analysis Hierarchy Process.

Details

International Journal of Industrial Engineering and Operations Management, vol. 6 no. 1
Type: Research Article
ISSN: 2690-6090

Keywords

Article
Publication date: 13 March 2017

Cecilia McInnis-Bowers, Denise Linda Parris and Bella L. Galperin

This paper aims to explore the relationship between entrepreneurship and resilience in an indigenous context. The overarching research questions are: What are the mechanisms that…

1063

Abstract

Purpose

This paper aims to explore the relationship between entrepreneurship and resilience in an indigenous context. The overarching research questions are: What are the mechanisms that link entrepreneurial thought and action to resilience in a marginalized context? How can entrepreneurial thought and actions lead to building economic, community and cultural resilience?

Design/methodology/approach

An exploratory-naturalistic case study methodology was used to examine the entrepreneurial journey of the Boruca. Data were collected from in-depth semi-structured and unstructured interviews among 10 informants over a five-year period. Constant comparative method was used to analyze the data.

Findings

Due to the need to survive, the Boruca engaged in entrepreneurial thought and action, which, in turn, led to the development of community, cultural and economic resilience. The authors developed a conceptual model to illustrate how individual resiliency gained through entrepreneurial thought and action led to community, cultural and economic resiliency of the Boruca.

Research limitations/implications

This paper examines the entrepreneurial journey of one of the eight indigenous tribes of Costa Rica. Future research should expand their sample to include the other indigenous contexts.

Practical implications

From a practical standpoint, this paper suggests the need for entrepreneurial training among indigenous businesses as a key factor in developing resiliency. This is applicable for non-profit, for-profit and public organizations interested in preserving world ethnic cultures and empowering indigenous people.

Social implications

Gaining deeper and richer insights into the linkages of resilience and entrepreneurial success is important for supporting efforts of those seeking to forge pathways out of poverty.

Originality/value

This paper suggests a different view of the relationship between resilience and entrepreneurship when the context is outside of the resource-rich context of the developed world.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 11 no. 1
Type: Research Article
ISSN: 1750-6204

Keywords

Article
Publication date: 7 October 2022

Césaire Hema, Philbert Nshimiyimana, Adamah Messan, Abdou Lawane and Geoffrey Van Moeseke

Appropriate thermal properties of walls can lead to the improvement of the indoor environment of buildings especially in countries with low energy availability such as Burkina…

Abstract

Purpose

Appropriate thermal properties of walls can lead to the improvement of the indoor environment of buildings especially in countries with low energy availability such as Burkina Faso. In order to benefit from these advantages, the thermal properties must be properly characterized. This paper investigates the impact of the design of single- and double-layer walls based on compressed Earth blocks (CEB) on the risk of indoor overheating.

Design/methodology/approach

First a building has been used as a tool to measure climate data. Then, a software program was used to define an accurate thermal model. Two indices were defined: weighted exceedance hour (WEH) related to the risk of overheating and cyclic thickness (ξ) related to the thermal properties of the walls. The aim is to define the appropriate values of ξ which minimized the WEH. The study also assesses the sensitivity of these thermal properties to occupancy profiles.

Findings

The results indicate the arrangements of the thermal properties that can promote comfortable environments. In single-layer wall buildings, ξ = 2.43 and ξ = 3.93 are the most suitable values to minimize WEH for the room occupied during the day and night, respectively. If a double-layer wall is used, ξ = 1.42 and CEB layer inside is the most suitable for the room occupied during the day, while ξ = 2.43 and CEB outside should be preferred in the case of a room with night occupancy profile.

Originality/value

The findings indicate that occupation patterns at room scale should be systematically considered when dealing with wall design in order to improve the thermal comfort.

Details

International Journal of Building Pathology and Adaptation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-4708

Keywords

Article
Publication date: 14 December 2023

Jesús Martínez-Navarro, Fernando Campayo-Sánchez and Liudmila Ostrovskaya Fedorova

This study aims to appraise the historical evolution of tourism research focused on Spain. Firstly, an analysis was conducted to assess the production and impact of research…

Abstract

Purpose

This study aims to appraise the historical evolution of tourism research focused on Spain. Firstly, an analysis was conducted to assess the production and impact of research within this domain. Secondly, scientific mapping, specifically through co-word analysis, was used to identify and explore the principal research themes and their evolution in the field.

Design/methodology/approach

A historical approach was adopted in this study, using 1,100 bibliographic records obtained from the Scopus database. Science mapping was then conducted through co-word analysis of bibliographic data.

Findings

The results of the performance analysis provide insights into the volume, evolution and impact of the scientific documents published within the research area under investigation. Moreover, by adopting a longitudinal approach, science mapping through co-word analysis enables the definition of the intellectual structure within this research domain. In this regard, the main research themes are identified, conceptually assessed, and their evolution is examined across three distinct window periods: an initial research period (1972–2002), a growing research period (2003–2012) and a consolidation period (2013–2022).

Originality/value

The study provides a state-of-the-art position on tourism research related to Spain thus guiding future studies in the area. Furthermore, this study provides a comprehensive “snapshot” of the historical progression of tourism research in Spain, capturing the emblematic aspects that have emerged within the area over the investigated time period.

Details

Journal of Historical Research in Marketing, vol. 16 no. 1
Type: Research Article
ISSN: 1755-750X

Keywords

Article
Publication date: 22 April 2022

Lázaro Florido-Benítez

This paper aims to provide an assessment of tourism promotion in tourist destinations and airports (TPTDs) and to organize and classify the literature on tourism promotion, with…

1290

Abstract

Purpose

This paper aims to provide an assessment of tourism promotion in tourist destinations and airports (TPTDs) and to organize and classify the literature on tourism promotion, with the aim of staging the importance of this topic and encouraging future research in the projection of tourism and marketing sectors.

Design/methodology/approach

The paper uses the Social Sciences Citation Index (SSCI) database to analyze the bibliometric in TPTDs topic from 2000 to 2021. Additionally, the paper also uses the visualization of similarities (VOS) viewer software to map graphically the bibliographic material. The graphical analysis uses bibliographic coupling, co-citation, citation and co-occurrence of keywords.

Findings

This study provides an amended new definition of tourism promotion, which is the efficient management of a destination’s resources and strategic plans by destination marketing organizations (DMOs) to adapt the tourism supply to market trends and will empower tourists to visit such destinations. Furthermore, results also show a new paradigm applied to TPTDs topic and classified in five first-order research streams. Digital and mobile marketing, infrastructure, branding, quality, accessibility and information factors about a specific destination which are mostly demanded by tourists are considered as an important means of promotion for the tourism industry.

Originality/value

The contribution of this study is important to identify new challenges and opportunities for researchers, DMOs, airport and airlines operators and stakeholders, as disentangling existing contradictions and applying new theoretical framework to make better future decisions by researchers and organizations to provide higher quality to new research in the context of the TPTDs.

Details

International Journal of Tourism Cities, vol. 8 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 5 February 2018

Maria Francisca Blasco López, Nuria Recuero Virto, Joaquin Aldas Manzano and Jesús Garcia-Madariaga

The purpose of this paper is to determine a model for developing sustainable tourism in archaeological sites. A qualitative and quantitative approach has been assumed in order to…

Abstract

Purpose

The purpose of this paper is to determine a model for developing sustainable tourism in archaeological sites. A qualitative and quantitative approach has been assumed in order to test a model of market orientation, where 11 experts were interviewed and 122 employees of archaeological sites answered the e-questionnaire.

Design/methodology/approach

Partial least squares path modelling regression was employed to examine the measurement and structural model.

Findings

The findings have revealed that market orientation and innovativeness positively and significantly influence tourism sustainability, measured in economic and social terms. Besides, tourist functionality has been determined as an antecedent of market orientation.

Research limitations/implications

This study is limited by the sample sizes of both researches. The model has second order constructs (market orientation, innovativeness and tourism sustainability) that include related concepts to increase parsimony and understand relations with other variables. As a result, separate effects of these dimensions have not been measured, which could report interesting findings in future-related studies.

Practical implications

The results suggest useful insights for managers to improve social and economic sustainability in archaeological sites. Innovativeness affects tourism sustainability, which reinforces the idea that offering technological and organisational innovations improve economic and social sustainability. Besides, it has been proved that market orientation is a necessary precondition to guarantee social and economic sustainability.

Originality/value

This paper assists scholars and practitioners by shedding light on the comprehension of tourism sustainability.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 8 no. 3
Type: Research Article
ISSN: 2044-1266

Keywords

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