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1 – 10 of 528
Article
Publication date: 8 February 2011

Iñaki Heras‐Saizarbitoria, German Arana Landín and José Francisco Molina‐Azorín

The ISO 14001 is already a global meta‐standard for implementing Environmental Management Systems. The purpose of this paper is to analyze the influence of the sources of…

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Abstract

Purpose

The ISO 14001 is already a global meta‐standard for implementing Environmental Management Systems. The purpose of this paper is to analyze the influence of the sources of motivation that lead companies to adopt this global standard for its perceived benefits.

Design/methodology/approach

An extensive review of the academic literature published on ISO 14001, motivations, and benefits has been carried out in order to establish the working hypotheses that are analyzed based on the information obtained from 214 Spanish companies that participated in a survey.

Findings

The internal drivers to implement and certify the ISO 14001 standard have a degree of influence on the benefits that is significantly higher than external ones, irrespective of the size of the company and the sector of activity.

Practical implications

The findings help to characterize ISO 14001 certified firms and anticipate benefits of the implementation and certification of the standard.

Originality/value

The article sheds light on the relationship among the motivational factors and the benefits of the process of implementing and certifying ISO 14001 in the country in the world that has experienced the greatest intensity of certification. A typology of integration level from Boiral and Boiral and Roy is empirically analyzed for ISO 14001 for the first time in the literature.

Details

International Journal of Operations & Production Management, vol. 31 no. 2
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 11 January 2011

Martí Casadesús, Stanislav Karapetrovic and Iñaki Heras

Management system standards (MSSs) have spread in an unprecedented manner in the last few years. Thus, there are now many companies that rely on more than one such standard to…

1647

Abstract

Purpose

Management system standards (MSSs) have spread in an unprecedented manner in the last few years. Thus, there are now many companies that rely on more than one such standard to establish the criteria for organizational management systems (MSs). The objective of this article is to analyze the existence of possible synergies in the application of a wide range of MSSs through an examination of the benefits obtained from the implementation of one particular MSS, namely ISO 9001.

Design/methodology/approach

The starting point is a set of results from an empirical survey of more than 500 Spanish companies. Specifically, the differences between the benefits recognized by companies implementing a single MSS, namely ISO 9001:2000 for quality MSs, and those that implemented a second standard, in this case ISO 14001:2004 for environmental MSs, are discussed. An additional comparison is made between those organizations that have integrated the two MSSs into a single MS and those organizations that have developed separate quality and environmental MSs.

Findings

The results show that organizations with multiple MSSs actually perceive more benefits from the implementation of ISO 9001 than those that implemented that standard only. Furthermore, organizations with integrated management systems (IMSs) also report higher levels of ISO 9001 benefits compared to those organizations with the ISO 9001 certificate only, but generally not when compared to their counterparts with separate standardized MSs.

Originality/value

Relatively little is known about the synergies yielded by the use of multiple MSSs or by integrating standardized MSs in organizations. Using the benefits obtained from the implementation of ISO 9001 as a measure, this paper contributes empirical results from a large number of organizations to the study of both of these issues. Therefore, it is of value to researchers and practitioners in quality, environmental, safety, security and other such MSs, but also specifically in the area of IMSs.

Details

The TQM Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 17 August 2012

Alexandra Simon and Luc Honore Petnji Yaya

In recent years, organizations have been forced to compete in a new environment and to become more innovative, provide more quality and respond more effectively to consumers'…

3593

Abstract

Purpose

In recent years, organizations have been forced to compete in a new environment and to become more innovative, provide more quality and respond more effectively to consumers' needs and preferences. Within this context, the main objectives of this research are to propose scales and study the existing relationships among innovation, Management System Standards (MSSs) Integration and customer satisfaction in order to help organizations to manage these elements and increase their performance.

Design/methodology/approach

Data for this study derives from a survey carried out in 76 Spanish organizations registered to at least both ISO 9001:2008 and ISO 14001:2004. An Exploratory Factor Analysis (EFA) and Structural Equation Modelling (SEM) are utilised to assess and confirm the proposed scales validity and the relationships of the research model.

Findings

The conceptual model finds significant support based on the empirical study. Three of the four dimensions of innovation and the four dimensions of MSs Integration are confirmed. Besides, the findings show that the integration characteristics are positively related to innovation and satisfaction, whereas, innovation is only partially linked to satisfaction.

Originality/value

This study, which aims to shed light on the integration characteristics, is the first to propose a model that links the three concepts of integration, customer satisfaction and innovation together. These are relevant issues for the competitiveness of companies, willing to increase their performance, especially for companies which have implemented several ISO based systems, which have become a key part of the organisation's lifeline and a prerequisite for survival in the twenty‐first century.

Details

Industrial Management & Data Systems, vol. 112 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 6 February 2017

Maria Gianni, Katerina Gotzamani and Fotis Vouzas

The purpose of this paper is to study the management systems integration from both sector and size perspectives.

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Abstract

Purpose

The purpose of this paper is to study the management systems integration from both sector and size perspectives.

Design/methodology/approach

Extant literature is reviewed focussing on food-related management topics. A single case is used to delve into the understanding of integrated management systems (IMSs) using the contingency approach. Data are drawn from documents and archives, on-site observations and by interviewing employees of all hierarchy levels.

Findings

This case shows how size and sector-related constraints may condition integration in terms of IMS scope, strategy, level, audits, resources, motives, benefits and difficulties. Traceability is identified as an integration “catalyst” for multiple MSs in food companies. It is further discussed, how an environmental management system would be embedded within the existing integrated structure.

Research limitations/implications

Conclusions bring to light the sustained business leverage provided by food IMSs. Thus, food industry managers are driven to streamline the quality, food safety and environmental processes following an IMS approach. Future research on multiple cases of different size would reflect a wider IMS sector-specific perspective. Research on other sectors is expected to provide different particular aspects of integration, as well.

Originality/value

To the best of the authors’ knowledge, this is the first in-depth study on the adoption of an integrated generic and sector-specific MS from the contingency perspective. The case visualizes the contribution of integration when addressing the critical food safety and quality operations and the significant environmental aspects.

Details

International Journal of Quality & Reliability Management, vol. 34 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 19 April 2013

María del Mar Alonso‐Almeida, Frederic Marimon and Merce Bernardo

The aim of this study is to compare the diffusion of certifications under two quality management systems (QMSs) in the tourism sector in Spain: the generic ISO 9001 international…

2648

Abstract

Purpose

The aim of this study is to compare the diffusion of certifications under two quality management systems (QMSs) in the tourism sector in Spain: the generic ISO 9001 international standard; and the Spanish industry‐specific “Q” standard.

Design/methodology/approach

The study pursues this objective by comparing the logistic curves of dissemination of certifications under the two standards using data obtained from official sources. This analysis is complemented with qualitative data from several case studies of Spanish hotels and restaurants.

Findings

The results show that the two standards are at different stages of diffusion: certification under the Spanish “Q” standard is increasing, while the ISO 9001 international standard seems to have reached saturation point, despite the fact that a lower number of certifications have been registered under ISO 9001 than under the “Q” standard.

Originality/value

The main contribution of this study is that it is one of the first to analyse the dissemination of quality standards in a specific sector. The findings are thus of considerable importance in extending knowledge of quality management in the tourism sector.

Details

International Journal of Operations & Production Management, vol. 33 no. 5
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 17 October 2019

Raquel Orcos and Sergio Palomas

The purpose of this paper is to explore how national cultures contribute to explain the uneven diffusion of ISO 14001 across countries. The paper focuses on two of the cultural…

Abstract

Purpose

The purpose of this paper is to explore how national cultures contribute to explain the uneven diffusion of ISO 14001 across countries. The paper focuses on two of the cultural dimensions developed by the global leadership and organizational behavior effectiveness (GLOBE) project, namely, performance orientation and institutional collectivism.

Design/methodology/approach

A database containing information about the diffusion of ISO 14001 in 52 countries during the period 1999–2016 was built to carry out this research. The countries considered in this study represent about 90 percent of worldwide ISO 14001 certifications. The information was gathered from publicly available data sources: the ISO Survey, published every year by the International Organization for Standardization, the world development indicators of the World Bank, the cultural dimensions of the GLOBE project and the Index of Economic Freedom provided by The Heritage Foundation.

Findings

This research finds that both performance orientation and institutional collectivism influence the diffusion of ISO 14001. Whereas performance orientation slows down the diffusion of ISO 14001, institutional collectivism speeds it up. Additionally, this research shows that the slowing effect of performance orientation decreases in strength over time, while the accelerating effect of institutional collectivism becomes stronger.

Originality/value

The study adds to the understanding of the influence of national culture on the diffusion of environmental management standards, with an emphasis on ISO 14001. A key contribution of this research is that it explores how the influence of cultural dimensions change over time as a result of the development and maturation of ISO 14001.

Details

Cross Cultural & Strategic Management, vol. 26 no. 4
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 21 June 2013

Alexandra Simon and Alex Douglas

In this article, the authors aim to start from the premise that management system standards (MSSs), such as ISO 9001 or ISO 14001, should not be considered individually, but in…

1107

Abstract

Purpose

In this article, the authors aim to start from the premise that management system standards (MSSs), such as ISO 9001 or ISO 14001, should not be considered individually, but in conjunction with other systems, because of the similarities and parallelisms among them and the potential benefits of adopting an integrated management system (IMS). This paper attempts to compare the usage of integrated management systems in two of the European countries with more tradition in the field of management systems standardization: England and Spain.

Design/methodology/approach

As an exploratory study, the authors used a case study approach based on the results of a questionnaire administered to quality and environmental managers working in firms registered to at least both ISO 9001 and ISO 14001 standards in the two countries.

Findings

The results of this exploratory study reveal some differences regarding the integration practices between the English and the Spanish organizations, namely in the audit process and in the difficulties and benefits encountered during the implementation of the IMS.

Research limitations/implications

The main limitation of this study is the sample size, as the results of six organizations are not representative of the whole population. However, as an exploratory study, the results that the authors find can be useful for the analysis of the geographical dimension of IMS.

Originality/value

The results of the study contribute to characterize a phenomenon that occurs in many countries, the integration of management systems. The article helps to understand whether and how the location of companies impacts on the integration of MSSs. This is, as far as the authors know, the first empirical paper that tackles this topic.

Details

International Journal of Quality & Reliability Management, vol. 30 no. 6
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 10 October 2008

P. González, J. Sarkis and B. Adenso‐Díaz

The purpose of this paper is to analyze the existence of differences in the implementation of environmental practices between companies that possess some form of certified…

9483

Abstract

Purpose

The purpose of this paper is to analyze the existence of differences in the implementation of environmental practices between companies that possess some form of certified environmental management system (ISO 14001 or EMS) and those that do not have any such system. This study also investigates whether companies with a certified EMS are also making additional environmental demands on their suppliers.

Design/methodology/approach

An empirical study utilizing survey data from automotive supplier organizations was completed. A total of 157 in‐person interviews were conducted with managers of Spanish companies which are automotive supplier organizations. Logistic regressions and non‐parametric tests are used to evaluate hypotheses.

Findings

A positive relation was found to exist between the possession of certified EMS, specifically ISO 14001 and eco‐management and audit scheme, and the environmental demands that these organizations impose on their suppliers. This finding implies that environmental concern spreads upstream in the supply chain. The environmental demands on suppliers increase with customer organization size, but the degree of internationalization, measured by the rates of imports and exports, does not show a significant relationship to these pressures.

Research limitations/implications

The study is limited to a single (important) industrial sector and cannot be directly extrapolated to other industries.

Originality/value

There is a paucity of research that relates the adoption of certified EMS by companies to the adoption and implementation of environmental practices in their own organizations and in supply chain partners. This is the first such study to be completed for the automotive industry.

Details

International Journal of Operations & Production Management, vol. 28 no. 11
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 8 August 2023

Maria Elisabete Duarte Neves, Sofia Reis, Pedro Reis and António Gomes Dias

This paper aims to analyze the impact of the adoption of ISO 14001 and ISO 9001 on the performance of Portuguese companies. The sample includes the companies listed on Euronext…

Abstract

Purpose

This paper aims to analyze the impact of the adoption of ISO 14001 and ISO 9001 on the performance of Portuguese companies. The sample includes the companies listed on Euronext Lisbon, with economic, financial and specific information – the specific being environmental information and quality information – for the period between 2015 and 2019, which corresponds to the post-Troika period when some economic growth started to be witnessed. The specific information of each area is translated into the environmental certification by the ISO 14001 standard, the quality certification by the ISO 9001 standard, and sustainability reports.

Design/methodology/approach

To achieve this aim, four variables were used as a measure of the companies' performance, Return on Assets (ROA), Return on Equity (ROE); Tobin's Q and EBITDA Margin. With this data, different panel models were tested to validate if ISO 9001 and ISO 14001 certifications impact Portuguese listed companies performance. Specifically, the authors have used the Generalized Method of Moments, GMM-System, an estimation method proposed by Arellano and Bover (1995) and Blundell and Bond (1998).

Findings

The results show that, in general, the environment and quality variables fail to explain the dependent variables, that is, ISO certifications do not provide positive or negative variations in the performance of companies, suggesting that they are not yet as much for civil society, as well as for current or potential shareholders. When used as an independent variable, certification according to the ISO 14001 or 9001 standards, negative and significant oscillations were verified in the dependent variable, MgEBITDA, suggesting that only for managers this variable is determinant, but with a negative impact, given the high costs, it entails without pressure from other stakeholders.

Originality/value

This study is the first to analyze the impact of the adoption of ISO 14001 and ISO 9001 on Portuguese companies' performance. This empirical study aims to show all investors, managers, regulators and civil society itself the long path that still needs to be taken toward sustainability.

Details

International Journal of Productivity and Performance Management, vol. 73 no. 5
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 14 June 2011

Evangelos L. Psomas, Christos V. Fotopoulos and Dimitrios P. Kafetzopoulos

The purpose of this paper is to examine the motives for implementing the ISO 14001 standard, the difficulties in meeting the standard's requirements and the benefits derived, and…

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Abstract

Purpose

The purpose of this paper is to examine the motives for implementing the ISO 14001 standard, the difficulties in meeting the standard's requirements and the benefits derived, and to determine the most significant latent constructs (unobserved variables) of these.

Design/methodology/approach

A research project was carried out in 53 ISO 14001‐certified Greek companies. Exploratory Factor Analyses were applied in order to refine the latent constructs of the ISO 14001 motives, difficulties and benefits.

Findings

Obtaining a competitive advantage, the social requirement and the environmentally‐friendly policy were the extracted latent constructs of the ISO 14001 motives. The decision of the companies to be ISO 14001‐certified was mostly influenced by internal motives. The ISO 14001 requirements and the determination of environmental performance issues were the extracted latent constructs of the difficulties faced during the implementation of the standard. However, according to the findings, the level of these difficulties was not high. The improvement of a company's position in the market, the transition from conventional to sustainable practices, the improved relationship with society due to better environmental performance and the improvement of waste processing were the extracted latent constructs of the benefits derived. Even though they were not extremely high, the internal were more significant than the external benefits.

Research limitations/implications

The subjective character of the data collected, the small size of the sample of the participating companies and their diversity with respect to their sector and size, are the main limitations of the present study. Future studies can use these limitations as suggestions for further research.

Practical implications

The latent constructs extracted through the analysis of the ISO 14001 motives, difficulties and benefits may encourage non‐certified companies to implement an Environmental Management System (EMS) according to ISO 14001. The ISO 14001 certified companies can focus on specific factors in order to strengthen their motivation, avoid difficulties, maximise benefits and consequently to improve their environmental management and performance.

Originality/value

This paper describes the underlying structure of the ISO 14001 motives, difficulties and benefits and determines the respective latent constructs.

Details

Management of Environmental Quality: An International Journal, vol. 22 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

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