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This paper attempts to predict the future of records management software and GMB‘s RecFind‐Corporate product. It looks at a four‐year period through until the year 2003. It answers questions both about the relevance of records management software as a discreet application and about the functionality required by the user community. The raw data on feature‐utilisation used for the graphs within this paper are based upon feedback from a selection of GMB’s 80,000 plus RecFind users around the world. The feedback was obtained via both surveys and direct contact, mostly from direct contact.

What is the role of culture in economic development? Is there any hope for the local in the larger frame of the global? The purpose of this paper is to examine the role that culture plays in economic development and sustainability. To do that, the author examines the values underlying responsible government in Atlantic Canada in the early days of settlement, broadening to a consideration of how those values might apply today.

Beginning with a brief history of neo‐liberalism that roots globalization in sixteenth century mercantilism, this paper illustrates how economic development in Atlantic Canada and New Brunswick is sustained by attention to cultural and civic enterprise.

This paper uses Benedict Anderson's theory of social narrative – that culture and other imaginative labours play a direct and important role in identity‐formation – to suggest that a robust local identity is the raw material for economic vitality in enterprising communities.

This paper calls for a larger treatment. Because the topic is so large, the author can only skim the surface.

This paper will be of interest to all politicians and policy makers faced with the challenge of retooling their economies in a time of globalization and market shift.

This discussion of the role of culture in economic development and sustainability in Atlantic Canada, particularly New Brunswick, is timely and crucially given the recent collapse of the region's largely resource‐based economy. The relationship between culture and economic sustainability will resonate for readers in various sectors and territories.

IT IS AN AXIOM that engineers never stop learning. Every fresh job is a fresh challenge that must be met and overcome.

The paper aims to explore the relationship between rough sleepers, welfare and policy in the city of Liverpool, taking Liverpool City Council's Homelessness Strategy 2008‐2011 as a starting point. The paper takes as its premise the notion of rough sleepers as among the most vulnerable and marginalised in society, and questions how well they are protected by policy.

The approach used is analysis and contextualisation of the strategy document in terms of welfare and criminological perspectives.

The paper posits that the city's European Capital of Culture Status for 2008 has acted as a springboard for further consumerist and regeneration‐driven aspirations, facilitated by restriction of entitlement to access city space for groups such as rough sleepers. The piece explores responses to rough sleepers and other “undesirable” city centre space users in Liverpool and contends that their behaviour and activities are criminalised. Ultimately, it is argued that the city, whilst it prioritises its goal of becoming a “world‐class city”, fails to deliver in terms of its welfare obligations.

It is argued that the failure of the strategy to adequately consider the direct needs of rough sleepers renders them subject to other approaches, namely criminalisation. The article is valuable to both academics interested in aspects of social justice and practitioners engaged in policy making, in that it highlights some of the ways in which policy can fail to meet its basic requirements.

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.

Today, people network by joining clubs, going to lunch with friends, attending conferences, joining industry associations, and going to alumni dinners and reunions; others network with church members, school buddies, and community organizations. But what do these activities help them achieve in return for their time and effort? Are they worth the investment? In other words, is there a right and a wrong way to network?

This chapter describes a case study of a social change project in medical education (primary care), in which the critical interpretive evaluation methodology I sought to use came up against the “positivist” approach preferred by senior figures in the medical school who commissioned the evaluation.

I describe the background to the study and justify the evaluation approach and methods employed in the case study – drawing on interviews, document analysis, survey research, participant observation, literature reviews, and critical incidents – one of which was the decision by the medical school hierarchy to restrict my contact with the lay community in my official evaluation duties. The use of critical ethnography also embraced wider questions about circuits of power and the social and political contexts within which the “social change” effort occurred.

Central to my analysis is John Gaventa’s theory of power as “the internalization of values that inhibit consciousness and participation while encouraging powerlessness and dependency.” Gaventa argued, essentially, that the evocation of power has as much to do with preventing decisions as with bringing them about. My chosen case illustrated all three dimensions of power that Gaventa originally uncovered in his portrait of self-interested Appalachian coal mine owners: (1) communities were largely excluded from decision making power; (2) issues were avoided or suppressed; and (3) the interests of the oppressed went largely unrecognized.

The account is auto-ethnographic, hence the study is limited by my abilities, biases, and subject positions. I reflect on these in the chapter.

The study not only illustrates the unique contribution of case study as a research methodology but also its low status in the positivist paradigm adhered to by many doctors. Indeed, the tension between the potential of case study to illuminate the complexities of community engagement through thick description and the rejection of this very method as inherently “flawed” suggests that medical education may be doomed to its neoliberal fate for some time to come.

Attitudes of deans of American Assembly of Collegiate Schools of Business (AACSB) accredited schools/colleges of business were surveyed regarding nine areas central to the practice of collegiate level business education. These deans were then classified into three categories in a manner consistent with the new AACSB standards for accreditation. Finally, a one‐way ANOVA indicated the degree to which the attitudes of these groups of deans differed across items on the original instrument. The study suggests implications for the revised accreditation process of the AACSB.