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This paper aims to achieve rapid design and manufacturing of personalized total knee femoral component.

On the basis of a patient’s bone model, a matching personalized knee femoral component was rapidly designed with the help of computer-aided design method, then manufactured directly and rapidly by selective laser melting (SLM). Considered SLM as manufacturing technology, CoCrMo-alloyed powder that meets ASTM F75 standard is made of femoral component under optimal processing parameters. The feasibility of SLM forming through conducting experimental test of mechanical properties, surface roughness, biological corrosion resistance was analyzed.

The result showed that the tensile strength, yield strength, hardness and biological corrosion resistance of CoCrMo-alloyed personalized femoral component fulfill knee joint prosthesis standard through post-processing.

Traditional standardized prosthesis implantation manufacturing approach was changed by computer-aided design and personalized SLM direct manufacturing, and provided a new way for personalized implanted prosthesis to response manufacturing rapidly.

The rising volume of open government data (OGD) contrasts with the limited acceptance and utilization of OGD among citizens. This study investigates the reasons for citizens’ not using available OGD by comparing citizens’ attitudes towards OGD with the development of OGD portals. The comparison includes four OGD utilization processes derived from the literature, namely OGD awareness, needs, access and consumption.

A case study in China has been carried out. A sociological questionnaire was designed to collect data from Chinese citizens (demand), and personal visits were carried out to collect data from OGD portals (supply).

Results show that Chinese citizens have low awareness of OGD and OGD portals. Significant differences were recognized between citizens’ expectations and OGD portals development in OGD categories and features, data access services and support functions. Correlations were found between citizens’ OGD awareness, needs, access and consumption.

By linking the supply of OGD from the governments with each process of citizens’ OGD utilization, this paper proposes a framework for citizens’ OGD utilization lifecycle and provides a new tool to investigate reasons for citizens’ not making use of OGD.

In this paper, the mechanical properties and corrosion resistance of CoCr alloy fabricated by selective laser melting (SLM) were studied, and the changes of performance after porcelain sintering process were also analysed. This study is to point out the relationship between the microstructure, mechanical properties and corrosion resistance of CoCr alloys prepared by SLM after porcelain sintering process. In addition, the biosafety of the sintered CoCr alloy was evaluated.

The microscopic feature changes of CoCr alloy samples after porcelain sintering process were observed by DMI 5000 M inverted metallographic microscope and Nova Nano430 FE-SEM. Moreover, phase identification and determination were conducted by X-ray diffraction (XRD) using Smartlab X-ray diffractometer. The Vickers microhardness was measured on the HVS-30 microhardness tester, and tensile tests were carried out on a CM3505 electronic universal testing machine. The corrosion resistance was tested by a classical three-point electrode system electrochemical method, then the ion precipitation was measured by using an atomic absorption spectrometer of Z2000 7JQ8024.

The XRD results indicate that the transition of γ phase (FCC) to e phase (HCP) occurs during the porcelain sintering processing of CoCr alloy. Moreover, the Vickers microhardness of the upper surface and the side surface of the CoCr alloy sample was improved by more than 36%. In addition, the ultimate strength of CoCr alloy via porcelain sintering treatment was increase to 1,395.3 ± 53.0 MPa compared to 1,282.7 ± 10.1 MPa of unprocessed CoCr alloy. However, the corrosion resistance of CoCr alloy samples decreases after porcelain sintering process.

There are few studies on the relationship of microstructure, mechanical properties and corrosion resistance of CoCr alloys prepared by SLM after porcelain sintering process. In this study, the microstructure, mechanical properties and corrosion resistance of CoCr alloy after porcelain sintering process were studied, and the biosafety of the alloy was evaluated. The research found that it is feasible to apply CoCr alloy fabricated by SLM to dental medicine after porcelain sintering process.

Several studies have shown that superstitious beliefs, such as beliefs in “lucky” product attributes, influence consumer purchase behaviour. Still, little is known about how social influence, in particular mere social presence, impacts consumer superstition-related purchase decisions. Drawing on impression management theory, this paper aims to investigate the effect of social presence on consumer purchase decisions of products featuring lucky charms including the role of anticipated embarrassment as a mediator of the social presence effect.

In three studies, participants select products that feature or do not feature a lucky charm. They make these selections under varying conditions of social presence, as induced by the shopping setting in the scenario or through the use of confederates or fellow participants observing them make a real product selection. Participants are students from Australia and China.

The studies show that social presence makes consumers less likely to select products that feature a lucky charm. This suppressing effect is mediated by the consumers’ anticipated embarrassment.

The study investigates the effect of social presence but does not investigate different parameters of social presence such as the number of people present and their familiarity. The study investigates effects for purchase settings but does not include effects of usage and neither does it look into differences across product types or lucky charm types.

Marketers should be careful to not make lucky charms too publicly salient. Online settings are more suitable than mortar-and-brick settings for selling products featuring a lucky charm.

The present research is the first to investigate consumer purchase behaviour for a product featuring a lucky charm. It is also the first to investigate the impact of social influence on superstition-based decision-making.

The purpose of this paper is to provide an overview of the evolution of service supply chain management from a behavioural operations perspective, pointing out future research directions for scholars.

This study searched five databases for relevant literature published between 2009 and 2018, selecting 64 papers for this review. The selected literature was categorised according to two dimensions: a service supply chain link perspective and a behavioural factor perspective. Comparative analysis was used to identify gaps in the literature, and five future research agendas were proposed.

In terms of the perspective of service supply chain link, extant literature primarily focuses on service supply and service co-ordination management, and less on service demand and integration management. In terms of the behavioural factor’s perspective, most focus on classic behaviour factors, with less attention paid to emerging behaviour factors. This paper thus proposes five research agendas: demand-oriented management and integrated supply chain-oriented behavioural research; broadening the understanding of the scope of behavioural operations; integrating the latest backgrounds and trends of service industry into the research; greater attention to behavioural operations in service sub-industries; and multimethod combination is encouraged to be used to dig into the interesting research problems.

This study constitutes the first systematic review of service supply chain research from a behavioural perspective. By categorising the literature into two dimensions, the state of existing research is evaluated with an eye towards future research avenues.

Big data analytics (BDA) and machine learning (ML) can be used to identify the influencing factors of online service supply chains (OSSCs) and can help in the formulation of optimal pricing strategies. This paper analyzes the influencing factors of customer online shopping from the demand-side perspective and formulates optimal pricing strategies from the supply-side perspective.

This paper uses ML and the Stackelberg game approach to discuss OSSC management. ML's feature selection algorithm is used to identify the important influencing factors of 12,330 customers' online shopping intention data using four different classifiers. The Stackelberg game approach is used to analyze the pricing strategies of integrators and suppliers in OSSCs.

First, the feature selection algorithm can improve the efficiency of optimization in big data samples of OSSCs. Second, the level of visualization and the quality of information (page value) will affect the purchase behavior of customers. Finally, the relationship between the optimal pricing and the level of visualization is obtained through the Stackelberg game approach.

This paper reveals the phenomenon of “mystery customers,” and the results of this paper can provide insights and suggestions regarding the decision-making behavior of integrators and suppliers in OSSC management.

Considering customer behavior intention, this paper uses a data-driven method to explore the influencing factors and pricing strategies of OSSCs. The empirical results enrich the existing OSSC management research, proposing that the level of product visualization and information quality plays an important role in OSSCs.

To address the key problem of lack of use in the advancement of open government data (OGD) portals from the aspect of good usability, which is an essential prerequisite to the acceptance and usage of a portal, this paper aims to develop a usability framework including design principles and criteria for OGD portals and to discover problems in the present usability design.

This study builds the usability framework by extending usability principles for general websites to address the specific needs of OGD portals. Criteria for each principle are developed accordingly based on the literature. A comparative heuristic evaluation involving five expert evaluators and 13 Chinese province-level OGD portals has been carried out to test the capability of the usability framework.

A usability framework with 24 principles and 63 criteria has been built. The heuristic evaluation shows OGD portals performed better in meeting general principles than the OGD portals specific ones. Insufficient help functions weakened OGD portals' usability. Similarities and differences were found of Chinese OGD portals compared with similar studies in the United States.

This paper proposed a usability framework for OGD portals and proved its capability in recognizing usability problems and its causes by carrying out a comparative heuristic evaluation in China. By comparing the evaluation results with other studies in the United States, the findings and lessons learnt in this study can thus be shared across international borders.

The purpose of this paper is to examine the effects of service separation on perceived value and intention to enroll in the higher education context, as mediated by perceived performance risk and moderated by an individual’s regulatory focus.

Four experimental studies were conducted, a pilot study and three main studies. Participants evaluated higher education courses offered in either the unseparated (on-campus) or separated (online) mode.

Results show that: service separation influences perceived value; this effect is mediated by performance risk; and moderated by regulatory focus. Specifically, participants perceive higher education courses offered in the separated mode to have greater performance risk, which lowers their perceived value. This effect is enhanced for prevention-focused participants and mitigated for promotion-focused participants. Finally, service separation is found to influence intention to enroll in a course via performance risk and perceived value.

The findings suggest that higher education providers need to better understand students’ regulatory focus. In particular, online education providers should target potential students who are promotion-focused and implement strategies to reduce performance risk, which would give students greater assurance that the online course will be delivered as promised.

The present research is the first to examine the effects of service separation in the context of higher education, which has received relatively little attention in the services marketing literature. In particular, the findings shed new insights on the mechanisms underlying consumer perceptions of separated vs unseparated service offerings, which contribute to research on services marketing and higher education.

This study employs S-D Logic to examine the hotel booking behaviors of individuals, with a focus on the impact of service customization on service cancellation. Additionally, the moderating role of social co-creation is explored to provide further insight.

The paper draws on booking data from two hotels: a resort hotel with 40,060 recorded bookings, including 11,122 cancellations, and bookings from a city hotel with 79,330 bookings, including 33,102 cancellations.

The result reveals that bookings with higher levels of initial customization, such as special requests, are more likely to be modified later and less likely to be canceled. Interestingly, while multi-adult bookings were found to have a higher cancellation rate than individual bookings, the effects of customization commitment were more pronounced for multi-adult bookings.

This paper is the first to establish a connection between service customization, the number of adults on a booking and the likelihood of cancellation, thus providing new empirical evidence for the emergence of customization effects in services. Additionally, the study identifies important contingencies based on the number of consumers in a booking.

This paper aims to explore a structural optimization method to achieve the lightweight design of an aviation control stick part manufactured by laser powder bed fusion (LPBF) additive manufacturing (AM). The utilization of LPBF for the fabrication of the part provides great freedom to its structure optimization, further reduces its weight and improves its portability.

The stress distribution of the model was analyzed by finite element analysis. The material distribution path of the model was optimized through topology optimization. The structure and size of the parts were designed by applying honeycomb structures for weight reduction. The lightweight designed control stick part model was printed by LPBF using AlSi10Mg.

The weight of the control stick model was reduced by 32.64% through the optimization method using honeycomb structures with various geometries. The similar stress concentrations of the control stick model indicate that weight reduction has negligible effect on its mechanical strength. The maximum stress of the lightweight designed model under loading is 230.85 MPa, which is 61.81% larger than that of the original model. The lightweight control stick part manufactured by LPBF has good printability and service performance.

A structural optimization method integrating topology, shape and size optimization was proposed for a lightweight AlSi10Mg control stick printed by LPBF. The effectiveness of the optimization method, the printability of the lightweight model and the service performance of LPBF-printed AlSi10Mg control stick was verified, which provided practical references for the lightweight design of AM.