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Communication quality is repeatedly listed among the top success factors to consider when implementing an ERP system. Analysis shows its role is more complex. It helps some aspect of success but has no influence on others. The aim of this paper is to conduct a case study to determine the role of communication quality in the success of an ERP project implementation.

A case study was conducted to determine the role of communication quality in the success of an ERP project implementation.

Results suggest that different aspects of communication quality impact different dimensions of project success. Some dimensions of project success did not seem influenced by communication quality. Results also show that, for the dimensions of project success that are influenced by communication quality, the form might be as important as the content of communication.

The literature may be repeating an “accepted truth” without actually testing it. The evaluation of the regularity of the patterns observed will require additional observations. Also, the reasons behind the association between the communication quality attributes and the different components of success will need to be further investigated.

For managers, the findings highlight that communication is not a silver bullet when conducting ERP projects. Managers should also be aware that the form of the communication efforts will likely have as much impact as the content of the communication process. The results specially emphasized the importance of openness in communication.

The study considers nine dimensions of communication quality. By examining the separate effects of the communication content and form on the components of ERP project success, the paper provides a deeper understanding of the role of communication in the implementation of ERP systems.

The economics literature on gender has expanded considerably in recent years, fueled in part by new sources of data, including from experimental studies of gender differences in preferences and other traits. At the same time, economists have been developing more realistic models of psychological and social influences on individual choices and the evolution of culture and social norms. Despite these innovations, much of the economics of gender has been left behind, and still employs a reductive framing in which gender gaps in economic outcomes are either due to discrimination or to “choice.” I suggest here that the persistence of this approach is due to several distinctive economic habits of mind – strong priors driven by market bias and gender essentialism, a perspective that views the default economic agent as male, and an oft-noted tendency to avoid complex problems in favor of those that can be modeled simply. I also suggest some paths forward.

The purpose of this paper is to capture legitimising principles of recent successions to the throne through narrative time. Further, this study considers leaders’ sense-giving to succession.

This research applies a “temporal narrative analysis” to explicate legitimising principles of narrative time in three recent case studies of royal succession: the kingdoms of Spain, Belgium and the Netherlands.

The findings show that royal successions in three modern European constitutional monarchies are legitimised through giving sense to narrative time. The legitimacy of timing succession is embedded in multiple temporal narratives, in which heirs apparent are brought forward as the new generation who will modernise the monarchy.

The paper presents an innovative conceptual framework of sense-giving to succession through narrative time. This framework will be helpful to scholars who aim to grasp legitimising principles of temporal narration in leadership succession.