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Information privacy culture in Croatian libraries

Anita Katulić (National and University Library in Zagreb, Zagreb, Croatia)

Library Management

ISSN: 0143-5124

Article publication date: 13 July 2023

Issue publication date: 8 November 2023

172

Abstract

Purpose

The research aims to establish the predictors of the acceptance of technical and organizational measures for the protection of personal data to ensure information privacy in Croatian libraries, starting from the constructs of the APCO Macro Model.

Design/methodology/approach

Two data collection methods were used: the online survey questionnaire method and the analysis of the websites of independent libraries in the Republic of Croatia.

Findings

The results show that the acceptance of measures for personal data protection by a library manager is mostly influenced by perceived knowledge, while culture and trust have a positive correlation of moderate strength. Awareness has a low positive correlation, and privacy experience is not statistically related to the acceptance of measures. There is no statistically significant difference in the acceptance of measures for the protection of personal data concerning age and work experience in the profession. There is a statistically significant correlation between compliance with the principle of transparency and the size of the library.

Originality/value

The study is valuable as it examined the characteristics of the culture of information privacy in libraries and determined the existence and impact of factors that influence ensuring the information privacy of users in Croatian libraries.

Keywords

Citation

Katulić, A. (2023), "Information privacy culture in Croatian libraries", Library Management, Vol. 44 No. 6/7, pp. 411-425. https://doi.org/10.1108/LM-03-2023-0020

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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