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Purpose – In this chapter I unpack the public workforce system, with a gender lens, to detail and assess its ability to provide job training and education to single mothers. Based on that analysis, I suggest strategies to develop job training policy that attends to the needs of single, working, poor mothers, and can help provide them with the education and skills training to raise themselves and their families out of poverty.

Methodology – Analytical review of existing policy and research.

Findings – With 1996 welfare reform, the United States “reformed” welfare policy so that recipients would be immediately attached to the labor market, and have a specified lifetime limit to receive public assistance. As a result, millions of single mothers are now working, but still poor. A companion piece of legislation to welfare, and what is the country's federal employment and training legislation – the Workforce Investment Act – does not provide single mothers with the human capital skills to escape poverty. The United States need a job training policy that actually does provide single mothers with routes out of low-wage work and includes attention to gender in constructing and implementing that policy.

Practical implications – The chapter provides recommendations to craft workforce policy in ways that will help women attain education and training in ways that acknowledge the complexity and structural constrains in their lives.

Value of chapter – The chapter presents a new vision for workforce development policy that takes into account gender and women's lived experiences.

The purpose of this paper is to explore and develop appropriate responses to the workforce development needs of Aotearoa New Zealand Therapeutic Communities (TC).

Matua Raki took a workforce development design approach using principles of participatory/co-design.

A scoping exercise undertaken to explore the workforce development needs of Aotearoa New Zealand TC concluded that there was a shortage of addiction practitioners ready, willing and able to work in the TC environment and that a workforce development solution was desired by stakeholders. Following the scoping exercise a demand analysis found that there was a need for a TC training programme to be delivered in the Aotearoa New Zealand context. Outcome: a culturally appropriate TC training programme was developed in consultation with a wide range of stakeholders. The training programme was then piloted with a group of 23 practitioners. Evaluation of participant engagement and satisfaction indicated that the training programme was appropriate to both the needs of the workforce and the TC context.

The TC training, developed as a result of this workforce development design approach provides unique content and processes to meet the needs of the TC workforce in the New Zealand context.

By supplying the skilled workers needed, occupational training plays a fundamental role in the maintenance of a healthy economy. Although planners are not accountable for ensuring a perfect fit between training offerings and employment opportunities, they should anticipate shortages and surpluses of skilled workers. Decision makers can then take corrective action to expand, improve, curtail, or discontinue existing training or add new offerings. In order to discern skilled worker shortages/surpluses, the labour market demand must be determined. Workforce projection and forecasting approaches and labour market signalling approaches are used to make these determinations. The strengths and weaknesses of each approach must be considered when selecting the ones to use. Discusses a number of viable approaches and lists their strengths and weaknesses in tables to facilitate comparisons. Also includes supplemental instruments as examples and to provide guidance in determining workforce requirements. An appendix defines the terminology used.

Facing the aging workforce but older workers’ vulnerability in the labor market, this chapter empirically explores factors and policy implications to enhance older workers’ entered employment rates (EER) after exiting the national workforce program. After reviewing older workers’ attributes and the unique methods to train them, the chapter examines demographic, socioeconomic, and program attributions to older workers’ EER, controlling for cyclical changes in the labor market. The chapter relies on three sets of models including logistic regression, multi-level mixed-effect regression, and multilevel mixed effect logistic regression models, as well as longitudinal Workforce Investment Act Standardized Record Data and Bureau of Labor Statistics unemployment data. Older dislocated workers and older adults are examined separately. Some Workforce Innovation and Opportunity Act training and related service combinations are identified to contribute to older adults and older dislocated workers’ EER and to inform strategic decision-making about future allocations of funds and policy efforts to serve older workers.

This paper aims to review technical vocational education and training (TVET) literature, identify different components of the TVET system and develop a conceptual framework that integrates human resource development (HRD) and national human resource development (NHRD) outcomes. The renewed focus on technical vocational education and training (TVET) is important for human resource development (HRD), as it expands current understanding of its role in economic development through workforce training. National human resource development (NHRD) perspectives recognize the role of TVET in linking regional and national economic development strategies. Furthermore, TVET’s focus on literacy education, poverty alleviation and inclusion of marginalized and vulnerable populations emphasizes social development outcomes that are critical for NHRD. Using this background, the integration of HRD and NHRD outcomes into one conceptual TVET framework for addressing workforce, economic and social development outcomes has been proposed.

A targeted literature review approach was used for exploring relevant research on TVET systems, identifying the components which support and/or inhibit its effectiveness and an integrative framework that connects education, workforce development, social development and economic development was developed.

Three major themes were identified. The first theme identifies nine sub-themes that make an effective TVET system. These are as follows: national TVET policy, regional TVET policy, training, participation, curriculum, coordination of stakeholder institutions, individual and institutional attitudes toward skill development, managing supply-demand mismatches and economic and social development outcomes. The second major theme underlines the increasing overlap and connection between workforce development, social development and economic development strategies. In the third and final finding, effective TVET systems are positioned as the linking pin connecting the four TVET components (skills, education, innovation and knowledge) to the strategic goals of workforce development, economic development and social development.

Integrating national and organizational-based HRD strategies is a unique focus and reflects the broader examination of the differences in the relationship between corporate HRD and more traditional TVET systems. It is argued that the role of TVET in social and workforce development at the regional and societal level cannot be ignored. HRD and NHRD outcomes were integrated by utilizing TVET as a framework for linking economic, social and workforce development strategies.

The purpose of this paper is to examine the impact of employer-sponsored workforce training on employee productivity in the Australian transport and logistics industry. It challenges the quantitative notion of the ratio of input–output per labour hour as the single most important measure of productivity.

The study utilised a mixed-method approach, involving online and on-site survey questionnaires and on-site semi-structured interviews of employers, employees and students within the industry. Survey questionnaires were administered to Vocational Education and Training (VET) learners to determine the dimensions of productivity gains, while qualitative interviews were conducted specifically to capture employers’ perceptions and expectations of the benefits of training.

Results show that the relationship between employer-sponsored training and workforce productivity is multi-dimensional where, ideally, all essential dimensions must be fulfilled to effectively achieve sustainable productivity level. One dimension is the quantitative measure of increased performance as an outcome of enhanced knowledge, skills and competencies. Another relates to the increased self-confidence, job satisfaction and pride. The third dimension is the cost savings that come with increasing employees’ overall awareness and appreciation of occupational health and safety. The results show that, aside from the dominant theories on training and labour productivity, the perception of the benefits of training on workplace productivity is not merely limited to the conventional understanding of productivity as a simplistic relationship between resource inputs and tangible outputs.

Firms should consider redefining the benefits of training to include employee well-being and individual contribution to common team and organisational goals. Organisations therefore should broaden the notion of productivity to incorporate intangible benefits.

The use of multi-method approach to investigate the views and perceptions of employees, employers and trainers about the productivity benefits of training and key concerns and challenges for the industry.

This paper aims to explore advantages, disadvantages, advice and concerns regarding workforce cross training practices, as well as examples of businesses and organizations that have successfully implemented cross training programs.

This article is a general review, based on the literature available and the knowledge and expertise of the authors.

There are a number of realities, such as increased training cost, questionable improvement in productivity, complexity of workflow, and employee resistance, that an employer must consider carefully before moving towards a cross training approach. At the same time, cross training can provide employees with learning and growth opportunities that can help them be ready for emergencies, recessions, and the competition of a global economy.

This article adds to the literature on workforce cross training and will be of interest to those involved in that field.

Despite the emergence of NICE guidelines regarding the effectiveness and appropriateness of psychological therapies for the majority of common mental health problems, access to these services is still dramatically underdeveloped and uneven. Estimates of untreated problems such as depression and anxiety in primary care signal the extent of these problems and the scale of investment in new services, if these needs are to be adequately met in the future.The Department of Health's and the Care Services Improvement Partnership's (CSIP) Improving Access to Psychological Therapies (IAPT) programme sets out a framework and a series of co‐ordinated actions, including two national demonstration sites, to begin to address these issues in England.This paper examines the origins and policy drivers that have given rise to the IAPT programme, outlines the progress to date and specifically assesses the implications for the mental health workforce of this programme. Issues addressed include the workforce profiles of existing services, career frameworks for psychological therapists, the capacity of training providers to train new and existing staff in psychological therapies and the challenges implicit in devising a workforce delivery plan to support the IAPT programme.

Over the past 12 years scores of reports and articles have been written about occupational, workforce, or workplace literacy (Workforce 2000 – economic and labour force changes, and skills requirements, impacting on America). Research and published materials have failed to address the impact of these issues for the vast local public sector work‐force. Reports on exploratory research on issues of occupational literacy in a large metropolitan US county government workforce. All of the 32 county departments were surveyed regarding Workforce 2000 and occupational literacy in order to assess employee skills and workplace requirements, literacy issues, leadership awareness and policies and planning. Results show a well intentioned, but poorly prepared, (and preparing) county leadership and workforce, which may well impact on the quality of future service delivery. Makes recommendations for policy and programme changes, and for continuing research.