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The purpose of this paper is to explore why the use of a particular qualitative method, walking, failed in a given context, the Chile of contemporary unrest.

The paper explores walking methodologies from a critical cultural perspective.

The article argues that context as socio-material entanglement, or people's relation to place, in a volatile situation, requires strong participatory engagement to enable productive outcomes and also that one can learn from the failure to generate such engagement.

The article suggests that enhanced participant involvement in experimental design (here a walking event) is necessary when the situation on the ground is conflict-ridden. It also suggests that explicitly articulating one's outsider position may facilitate productive exchanges in volatile contexts. The article further suggests that failure of method is a neglected but useful topic in qualitative research.

Although walking methodologies frequently claim to be participant-centered, they are not always organized in that manner. If they are not, they risk undermining the democratic potential of alt-meths that is of particular importance in volatile contexts.

Failure of method is rarely reported on. The paper addresses that knowledge gap.

This paper explores the consequences of researching temporary protest organizations through embodied ethnography, paying attention to how, when and why a researcher takes sides.

The authors employed embodied walking ethnography to study Lyra's Walk, a three-day, 68-mile protest walk held in May 2019 to advocate for peace in Northern Ireland. Data were primarily ethnographic, complemented by an analysis of social media, photos, videos and media coverage.

First the authors argue that embodied walking ethnography can provide an inhabited understanding of organizing. The social, physical and emotional experiences of walking encourage researchers to identify more closely with participants and obtain a greater understanding of the phenomena studied. Second, the authors identify that methodological choice can have a greater impact on side-taking than either the conflict setting or organization researched.

This paper demonstrates the promise and consequences of using embodied walking ethnography to study a mobile organization. It further illustrates the nuances and challenges of conducting ethnography in a temporary protest organization.

The paper makes two contributions. The novel use of embodied walking ethnography to study temporary protest organizations can lead the research to become intertwined with the temporary organization during its process of organizational becoming. With the researcher's body acting as a research tool, their sensations and emotions impact data collection, interpretation and findings.

The purpose of this paper is to explore peace protest as a form of institutional work aimed at supporting one institution and disrupting another.

The authors utilized walking ethnography (28 miles in 18 h while conducting 25 walking interviews) and digital media analysis (news reports, social media and electronic communication).

Walking participants engaged in multiple types of institutional work aimed at maintaining the Good Friday Agreement and disrupting partisan violence. The institutional work left no lasting impact on either institution.

The paper conceptualizes two competing institutions and situates the dual institutional work of Lyra's Walk in the post-conflict context of Northern Ireland. The study contributes to understanding formality and multiplicity in institutional work research.

Against the changing perceptions of the nature of the customer experience in museums, this article seeks to explore aspects of the total customer experience in museums, initially through two simple case studies, and subsequently by identifying some of the factors that might influence the customer experience. A methodology using walk‐through audits is proposed for monitoring the total customer experience. This methodology has the following stages: building a typical customer profile, designing walk through audit frames, executing audit frames, analysing the data from frames, introducing any recommended changes to the strategic plan, and modifying frames to reflect changes. This methodology offers an important approach to the evaluation of the total customer experience, which encompasses consideration of the way in which the variety of individual service exchanges come together to provide an integrated experience.

Walking-worker assembly lines can be regarded as an effective method to achieve the above-mentioned characteristics. In such systems, workers, following each other, travel workstations in sequence by performing all of the required tasks of their own product. As the eventual stage of assembly line design, efforts should be made for capacity adjustments to meet the demand in terms of allocating tasks to workers via assembly line balancing. In this context, the purpose of this study is to address the balancing problem for multi-model walking-worker assembly systems, with the aim of improving planning capability for such systems by means of developing an optimization methodology.

Two linear integer programming models are proposed to balance a multi-model walking-worker assembly line optimally in a sequential manner. The first mathematical programming model attempts to determine number of workers in each segment (i.e. rabbit chase loop) for each model. The second model generates stations in each segment to smooth workflow. What is more, heuristic algorithms are provided due to computational burden of mathematical programming models. Two segment generation heuristic algorithms and a station generation heuristic algorithm are provided for the addressed problem.

The application of the mathematical programming approach improved the performance of a tap-off box assembly line in terms of number of workers (9.1 per cent) and non-value-added time ratio (between 27.9 and 26.1 per cent for different models) when compared to a classical assembly system design. In addition, the proposed approach (i.e. segmented walking-worker assembly line) provided a more convenient working environment (28.1 and 40.8 per cent shorter walking distance for different models) in contrast with the overall walking-worker assembly line. Meanwhile, segment generation heuristics yielded reduction in labour requirement for a considerable number (43.7 and 49.1 per cent) of test problems. Finally, gaps between the objective values and the lower bounds have been observed as 8.3 per cent (Segment Generation Heuristic 1) and 6.1 (Segment Generation Heuristic 2).

The proposed study presents a decision support for walking-worker line balancing with high level of solution quality and computational performance for even large-sized assembly systems. That being the case, it contributes to the management of real-life assembly systems in terms of labour planning and ergonomics. Owing to the fact that the methodology has the potential of reducing labour requirement, it will present the opportunity of utilizing freed-up capacity for new lines in the start-up period or other bottleneck processes. In addition, this study offers a working environment where skill of the workers can be improved within reasonable walking distances.

To the best knowledge of the author, workload balancing on multi-model walking-worker assembly lines with rabbit chase loop(s) has not yet been handled. Addressing this research gap, this paper presents a methodology including mathematical programming models and heuristic algorithms to solve the multi-model walking-worker assembly line balancing problem for the first time.

Urban mobility has substantially evolved in several western countries, shifting from interest in road expansion strategies to cater motorized movement to the emphasis on sustainable mobility. This is, however, not the case in several developing countries that still try to accommodate vehicular flows in inner historic cities. This paper aims at providing an assessment framework that helps in evaluating the effect of streetscape development on the walking and cycling environment in historic contexts.

This research follows a two-phase methodology. Phase 1 is the investigation of the literature review including the streetscape design, Sustainable Development Goals (SDGs) and indicators for the assessment of walking and cycling environment. This phase results in developing a set of indicators for the assessment. Phase 2 is the case study including, methods, steps and results of the assessment based on the output of Phase 1. This phase concludes with a discussion on the challenges and recommendations for the enhancement.

The streetscape development in Afrang was insufficient and negatively affected the walking and cycling environment. It was motorized-oriented, instead of enhancing green mobility. The interventions led to more crowds, safety risks and less pleasant experience. Moreover, the car users' experience was enhanced initially; however, the traffic situation did not persist. A sustainable urban mobility approach is necessary to be implemented with consideration to the global level and the relation to SDGs.

There is a gap in tackling the research problem both within the context of Port Said in particular and Egyptian context in general. Local authorities need a clear structured methodology to follow in the development of the streetscape. The assessment indicators gathered can be the basis for evaluating future plans.

This chapter addresses the economic assessment of health benefits of active transport and presents most recent valuation studies with an overview of progresses made towards the inclusion of health benefits in the cost-benefit analysis (CBA) of active transport.

It is built upon the contracted study for the World Health Organization (WHO) on the economic appraisal of health benefits of walking and cycling investments at the city of Viana do Castelo, the former pilot study in Portugal for evaluating the health benefits of non-motorized transport using the WHO Health Economic Assessment Tool (HEAT). The relative risk values adopted in the HEAT for walking refer to adult population of the age group 20–74 years and the assessment focus in on average physical activity/regular behaviour of groups of pedestrians and all-cause mortality health impacts. During the case study, it was developed and implemented a mobility survey which aimed to collect behavioural data before and after a street intervention in the historic centre.

Most recent appraisal guidance of walking and cycling and health impact modelling studies reviewed confirm that further research is expected before a more comprehensive appraisal procedure can be adopted in Europe, able to integrate physical activity effects along with other health risks such as those related to road traffic injuries and exposure to air pollution.

The health benefits assessment of walking investments helped local decision-makers to progress towards sustainable mobility options in the city. Making the population aware of the potential health benefits of regular walking can encourage more people to uptake active transport as part of their daily activities.

This study provides a useful review of the health benefits of active transport with a comprehensive analysis of valuation studies, presenting value-added information. It then reports a former assessment of the health effects of active transport in the Portuguese context (case study) using the state-of-the-art economic analysis tool (HEAT) of the World Health Organization which is believed to contribute to a paradigm shift in the transport policy and appraisal practice given the need of shaping future cities (and their citizens) for health through more investments in active transport.

This chapter proposes a methodology to develop a tool aimed at helping tourists moving sustainably in Rome, focusing on the “last mile” of their transport experience, that is, walking trips. The methodology consists of the development of a stated preference survey, where tourists’ preferences are elicited with respect to alternative configurations of walking paths. This is performed by taking into consideration path accessibility, interference with other modes of transport, and thermal comfort aspects. Besides, georeferenced data are collected and systematized with the overall aim to create a geographical information system of the first municipality of Rome with useful information to evaluate the status of the walking network. The results of the analysis help to understand the relevant factors affecting tourists’ walking behavior. Additionally, the chapter provides the preliminary considerations needed for the definition of a “tourist walking satisfaction indicator” related to their walking experience with two aims: first, it provides useful information for policy-makers on how to design and manage walking networks; second, it provides a framework for a tourist traveler information system (a “StreetsAdvisor”) that can guide them in the city on the base of their heterogeneous preferences.

Consumer studies drawing on interpretative approaches have tended to rely on sedentary interviews, which the authors argue are ill-equipped to capture the embodied, tacit and pre-reflexive knowledge that conditions routinized practices. This paper aims to provide practical and theoretical framing of the walking-with technique, in particular, with reference to practice theories. Specifically, this paper draws on Bourdieu’s concept of the “habitus” to illustrate the “workings” of the habituated body in performing routine consumption.

This paper used the walking-with technique to elicit “mobile stories” with senior executives in Hong Kong. This paper explored how walking to and from work/lunch/dinner can open up culturally and historically embodied narratives that reflect evolving consumption practices throughout participants’ professional trajectories.

This paper demonstrates the uses of the walking-with technique by illustrating how embodied narratives foreground the pre-reflexive practices of mundane consumption. This paper illustrates how walking as a “mobile mundane practice” can expand a researcher’s horizon of understanding, enabling them to “fall into the routines of participants’ life”, “get into grips with participant’s temporal (time travel portal) and cultural conditioning” and “co-experience and empathise with participants through bodily knowing”. The authors argue that walking-with necessarily implies an inter-subjective sharing of intermundane space between the researchers and the participants. Such a method is therefore conducive to engendering co-created embodied understanding-in-practice, which the authors argue is accomplished when there is a fusion-of-habituses. Future applications in other consumer contexts are also discussed.

The walking-with technique embeds data collection in the day-to-day routes taken by participants. This does not only ease the accessibility issue but also render real-life settings relevant to participants’ daily life.

Despite receiving growing attention in social science studies, the walking-with technique is under-used in consumer research. This paper calls for the need to mobilise walking-with as a method to uncover practical and theoretical consumer insights in a way that allows for embodied and performative knowledge (know-how) to emerge.