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Unobtrusive measurement methodologies are critical to implementing intelligent tutoring systems (ITS) for teams. Such methodologies allow for continuous measurement of team states and processes while avoiding disruption of mission or training performance, and do not rely on post hoc feedback (including for the aggregation of data into measures or to develop insights from these real-time metrics). This chapter summarizes advances in unobtrusive measurement developed within Army research programs to illustrate the variety and potential that unobtrusive measurement approaches can provide for building ITS for teams. Challenges regarding the real-time aggregation of data and applications to current and future ITS for teams are also discussed.

A survey is presented of the use of unobtrusive testing techniques to measure reference enquiry answering performance, emphasising research carried out in Britain. British studies reveal similar performance figures to those obtained by American studies; the average succes rate here also being only about 55 per cent. Possible developments in the use of the techniques to aid user service research and management are suggested, and the limitations of unobtrusive testing methods are considered. The improvement of enquiry answering performance would seem to lie in better training of library staff in communication skills.

The purpose of this paper is to validate the unobtrusive knowledge test (UKT) in a minority population, and examine its potential for limiting stereotype threat.

Study One: (convergent validity): UKT and Wonderlic Personnel Test (WPT) scores were correlated for 131 students. Study Two: (stereotype threat) 202 minority students were placed into one of four groups based on whether or not they were given instructions to elicit stereotype threat, and whether they took the Excellence scale of the UKT or the WPT.

Correlations provided evidence of convergent validity between the Excellence subscale of the UKT and the WPT. The stereotype threat study was inconclusive, with no differences being seen in the threat/non‐threat conditions for the WPT, and higher scores in the threat condition than the non‐threat condition for the UKT.

Unreliability of some scales and low correlations of others with the WPT, lessened the overall UKT's convergent validity.

The need to develop measures of intelligence not subject to adverse impact is clear, and the results of the current research provide justification for further research establishing the properties of the UKT as a selection tool.

This paper offers new evidence of the usefulness of the UKT as a measure of cognitive ability for minority populations, and raises questions about the impact of stereotype threat on the UKT test.

This study looked at seven attitudinal and three personality variable correlates of three measures of pace of life. Pace of life was operationalised as three distinct measures; walking pace, postal service speed, and clock accuracy. Correlational and multiple regression analyses revealed that achievement motivation and competitiveness were highly predictive of general pace of life which is consistent with previous work. Moreover, linear discriminant analysis showed distinct differences in work attitude profiles between low, medium, and fast‐paced nations, the difference being significant for competitiveness, achievement motivation and attitudes towards savings. These nations also differed with respect to GDP, cost of living, energy (consumption of kg coal equivalent per head), and family size though nations did not differ in terms of economic growth and inflation rates. Overall, pace of life represents a simple, unobtrusive measure which is useful, subtle and a cheap indicator of national culture and economic progress.

To judge from the published literature, recent conference topics, or any listserv where academic reference issues are discussed, reference service reforms are in the air. A steady increase in the sheer number of users seeking reference help, driven largely by the proliferation of new information technologies, has led to a questioning of the traditional structure and mission of the library reference desk. Brandeis University Libraries' approach, which has been described by Virginia Massey‐Burzio, is one example of such a reform. The essential change that the Brandeis model entailed was this: Brandeis' Main Library had included a reference desk at which one librarian at a time was assisted by one graduate student helper. Under the new model, reference services are divided in two: the graduate assistants staff an information desk, which is responsible for concerns like directional questions and quick look‐ups, while the librarians staff a research consultation office where more substantive questions are dealt with at greater length. The primary goal of this tiered approach, which we call the “research consultation model,” was to improve services to the classes of patrons who most need professional reference assistance, while also increasing professional job satisfaction in the face of the ongoing information explosion. (A more complete description of the model is given below under the heading: “Some characteristics of a research consultation model.”)

This paper discusses the issues relating to the origin, development, and management of the Global Leadership and Organizational Behavior Effectiveness research program (GLOBE) project. GLOBE is a cross‐cultural research program involving 160 scholars in research teams in 60 nations. The discussion includes designing the research program; recruiting participating scholars; obtaining commitment to the program objectives; replacing country teams which fail to meet their objectives; establishing electronic and Web links; designing the documentation for data collection and coding; establishing rights to data sharing and authorship; and dividing responsibility for data analysis and writing. Special attention is given to lessons learned from managing the project.

A strong, useful theoretical foundation for performance assessment and prediction relies on four components: preliminary observation of a system, identification of key or dominating variables in the system, synthetic and vertical thinking, and successive refinement.

This paper examines how board structure influences real earnings management and the interaction effect of CEO narcissism on board structure-real earnings management relationship.

The authors used panel data derived from secondary sources from publicly listed firms in Kenya during 2002–2017. Hierarchical regression analysis was used to test the hypotheses.

The results indicate that board independence, board tenure and size have significant negative effect on real earnings management, while CEO duality positively affects real earnings management. Further, the interaction results show that CEO narcissism moderates the relationship between CEO duality and real earnings management.

The results suggest that real earnings management reduces when boards are independent, large and comprising of long-tenured members. However, when the CEO plays dual role of a chairman, real earnings management increases. The authors also find that when CEOs are narcissists, the monitoring role of the board is compromised.

The study adds value to the understanding of how board structure and CEO narcissism influence the monitoring role of the board among firms listed at Nairobi Securities Exchange.

This chapter reviews the challenges associated with measuring and studying cohesion over time and provides guidance for addressing these issues in future research.

We reviewed the team cohesion and team development literatures, including definitions and conceptualizations of cohesion as well as the seminal team development taxonomies. We then integrated these literatures to identify the challenges and potential solutions for studying team cohesion as a dynamic construct.

We identified five key challenges – theoretical and practical in nature – that researchers and organizations often face in capturing and studying team cohesion emergence: problems with self-report measures; measuring multiple dimensions of cohesion at appropriate times; failure to combine multilevel and temporal frameworks; and tracking of team and organizational events. In response, we provide actions that researchers can take in addressing these challenges: using indirect/unobtrusive measures; using social network analysis; studying “swift cohesion”; adopting an event system theory framework; and applying agent-based modeling.

This comprehensive chapter provides recommendations for studying team cohesion as a dynamic, emergent process rather than as a static state. We discuss the challenges pertaining to study design and measurement when capturing team cohesion emergence, and provide theoretical and practical ideas to guide researchers in overcoming these issues in future research.

This chapter suggests tools and data collection techniques that organizations and practitioners can use for measuring and improving team cohesion, such as using unobtrusive measures and timing measurement according to team and organizational events.

The reliance on teams in today’s work environment underscores the importance of understanding how teams function. To better understand teams, one must be able to measure team dynamics or interaction. The purpose of this chapter is to outline an unobtrusive approach to measuring team dynamics from verbal communications.

The basic premise of this approach is that the words we use provide insight into how we feel and think at any given time. The methodology described in this chapter employs a lexical analytic approach to examining team dynamics. To best accomplish this, we first identify the principal features or dimensions of teamwork and then we propose lexical measures that may map to these processes.

This approach can be employed to track team functioning over time “at a distance” without interrupting task performance.

This chapter describes an approach to measuring relevant teamwork dimensions through verbal content. This approach has the potential to give us direct, unobtrusive insight into the emotional and cognitive states of teams. It is original in its examination of how team dynamics can be indexed in speech.