Search results

As demand for access to colleges and universities prompts higher education systems for creative and efficient solutions, we examine technology-centric approaches to education delivery and their implications for policy, student outcomes, and resource allocation. Our work is framed by Kingdon’s adapted multiple streams theory of national policymaking. However, the real elephant in the room may be the skyrocketing costs of administration that may need wrangling before resources can be directed to the future potential savings obtained through developing infrastructure for, and delivery of, tech-centric teaching approaches. We provide examples and strategies, policy implications, and recommendations for research and practice.

A growing body of research finds that gig economy platforms use gamification to enhance managerial control. Focusing on technologically mediated forms of gamification, this literature reveals how platforms mobilize gig workers’ work effort by making the labour process resemble a game. This chapter contends that this tech-centric scholarship fails to fully capture the historical continuities between contemporary and much older occurrences of game-playing at work. Informed by interviews and participatory observations at two food delivery platforms in Amsterdam, I document how these platforms’ piece wage system gives rise to a workplace dynamic in which severely underpaid delivery couriers continuously employ game strategies to maximize their gig income. Reminiscent of observations from the early shop floor ethnographies of the manufacturing industry, I show that the game of gig income maximization operates as an indirect modality of control by (re)aligning the interests of couriers with the interests of capital and by individualizing and depoliticizing couriers’ overall low wage level. I argue that the new, algorithmic technologies expand and intensify the much older forms of gamified control by infusing the organizational activities of shift and task allocation with the logic of the piece wage game and by increasing the possibilities for interaction, direct feedback and immersion. My study contributes to the literature on gamification in the gig economy by interweaving it with the classic observations derived from the manufacturing industry and by developing a conceptualization of gamification in which both capital and labour exercise agency.

Higher education has struggled to find, implement, and adopt technology that is transformative to the learning experience. Most systems are disparate, old, data-poor, and heavily nuanced platforms with few champions and many detractors. At the same time, the process of learning, which is the ultimate goal of the institution’s students, does not leverage what we know about the brain, learning science, and more. However, all of these problems can be overcome if leaders and champions create learning technologies that are holistic to the student experience while assuring deep integration with other systems. This is how student success initiatives can be improved, at scale, and see technology assisting leaders.

Leveraging case studies of exemplar teaching, learning, technological, and data strategies by which to empower people and connect analytics, this chapter seeks to provide tangible ways by which to deliver “best” learning from a holistic perspective. The problems facing higher education and consistently presented in the media can be overcome with smarter, more connected solutions, such as the ones described in this chapter.

Smart city developments have been subjected to technocratic envisioning and neoliberal urban developments. However, there have been attempts to reclaim the right to the city through organizing civic initiatives to widen the access to the making of future technologies and cities. This chapter draws on Mouffe’s concept of agonistic relations to explore the diversifying ideals, rhetoric, and practices of hackathon organization to consider how they might cooperate with or contest one another and provide alternative means to technology and city making. The chapter analyzes different ways of organizing hackathons and discusses the opportunities for participants with diverse social backgrounds, knowledges and technical competences to join and work together. By examining the conflictual positions, articulations, and arrangements to widen participation, the chapter suggests that more open, inclusive, and collaborative city-making events might be possible. Further work is needed to examine conflictual hackathon participation practices and other civic initiatives to pursue a more egalitarian smart city.