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This paper aims to propose a set of flexible design principles for enhancing the flexibility of street furniture to deal with the diverse and changing urban environment. Flexibility is an important but less considered element of public design (otherwise called public environment and facility design), especially in regard to the street furniture that is encountered in everyday life. Taking Hong Kong as a case study, this paper gives an overview of the concepts of flexibility and flexible design, and identifies the current limitations and problems of the current street furniture design practices with respect to the diverse and changing urban environment.

Based on a review of the current literature and relevant documentation, interviews with government officers and different groups of users (including those with special needs), and field observations in Hong Kong’s urban areas over a period of four years, the policies relating to street furniture design in Hong Kong and its management and implementation were evaluated.

The results indicate that the current street furniture in Hong Kong is unable to adapt to or resist changes, can easily cause safety and management problems and is not adaptable to new developments. This paper proposes six principles for the flexible design of street furniture, namely, custom in use, multifunctional use, responds effectively to changing circumstances, easily and conveniently managed, universal in use and sustainable in use.

It is difficult to understand the diverse needs and preferences of different users in urban environments. The findings in this paper are based on intensive field work and broad industry experience. To deal with the rapid and ongoing urban change, this paper recommends a further long-term and in-depth study of street furniture.

Based on the findings, this paper proposes six flexible design principles for designing street furniture that is sufficiently flexible to meet the rapid and ongoing urban change and diverse users’ needs.

Different societies and urban areas faced different types and levels of changes. Therefore, a flexible approach to street furniture design is important and necessary.

The findings of this paper and the proposed six flexible design principles can provide insight and direction for government officials, design and planning professionals, developers, utility and management companies and communities on how to embed public design (i.e. policy, implementation and management) in the future.

This research is focused on solar-powered (smart) urban furniture, and it is aimed at providing a classification of it and to understand the main problems related to the adoption of these devices and where future design-led research should focus.

The methodology involved a selection of international case studies in important urban contexts focussing on three main aspects: architectural integration, context sensitivity and system visibility of photovoltaic (PV) technologies applied to smart urban furniture.

The preliminary results indicate that potential limits to the application of these technologies are urban morphology and lack of design of some solutions.

This research is focused on solar-powered (smart) urban furniture. Further investigation on built case studies may lead to a better understanding of the efficiency of the smart urban furniture and their appreciation by the people.

This study can be useful to understand the potential use and customization of these products in New Zealand.

In Auckland’s central business district, these tools can be useful to help homeless people to recharge their phones and offer access to free Wi-Fi. Energy generation can be useful also for providing temporary heating during winter and so forth.

Design proposals and research highlight public benefits of smart urban furniture without considering aspects like their integration with the surrounding context. This is also the first study that identifies lack of design in some of the solutions available in the market.

After reading and discussing the case, the participants would be able to: apply 7S and VRIO framework for online furniture retail; evaluate the profitability of horizontal versus vertical marketplaces for selling furniture online; articulate the challenges faced by online furniture retailers; discuss the applicability of technology to enhance customer experience in online furniture retail; and discuss the omni-channel strategy which online furniture companies can adopt.

Although furniture has traditionally been an unorganized category, the online furniture platforms have been on an upward curve since past few years. Digitization of economy and usage of smartphones to access internet had given a thrust to online purchases. This case on Wakefit Innovations Private Limited is intended to provide the readers with the business and marketing insights of selling furniture using online platform. The readers will be able to understand how retailing furniture using e-commerce is full of challenges and how various marketing activities have helped Wakefit improve their customer base. The readers can discuss the advantages and disadvantages of horizontal versus vertical e-commerce marketplaces and various challenges associated with online furniture retailing. Whether Wakefit should continue setting up experience centres and the benefits that could accrue by usage of virtual reality, augmented reality and data analytics are additional dimensions which can be discussed by the readers. The case will benefit the professionals in understanding the challenges and marketing strategies used by online furniture retailers and the same can be replicated by other players in this sector.

This case is suitable for students enrolled for full credit course on e-commerce at post graduate level. The case can be discussed towards the middle of the course once the students have studied different formats of e-commerce marketplace.

Teaching notes are available for educators only.

CSS 8: Marketing.

This research examined changes in Dublin’s tertiary city centre shopping streets over a 30‐year period to 2002. An observational study of the occupancy of the city’s tertiary streetscape was undertaken in the summer of 2002 and compared with historical data. Results indicate significant change over the period examined: an increased vacancy rate, a very low survival rate, a considerable incidence of non‐retail specific activities, a decline in traditional retail offerings and the emergence of new categories of retailer. The paper concludes by suggesting a proactive approach is required by present day retailers in the tertiary streets to ensure future survival.

This paper aims to explore the opinions of business owners in an industrial area of Abu Dhabi that could be potentially turned into an art tourism destination.

By mobilizing the concept of “gentrification aesthetics,” the authors use a recall technique to explore support toward art from business owners, regression analyses to understand how the type and content of art predicts gentrification support and chi-square to research the differences between respondents who support the area to become a creative place and those who do not.

A model that explains the connection between gentrification aesthetics and art tourism is presented.

The authors’ proposed model results from testing the possibilities for expanding art tourism specifically and may not apply to other types of tourism. Future research is needed to understand whether and how the model can be applied to other forms of tourist consumption.

The current research presents a case study on how tourism can be strategically expanded into more rural places in a city.

The authors found significant differences between respondents who would like to see Mussafah becoming a creative place in five years and those who believe Mussafah needs to be(come) something else.

While work on tourism gentrification has been conducted, the nexus between gentrification aesthetics and art tourism cannot be found. Their relation can help to expend (art) tourism from busy cultural attractions to industrial areas. The present research fills this gap.

There is growing interest in town centre management schemes in a number of towns and cities in the UK. Some of the major elements within such schemes are outlined.

This study intends to analyze the trend of walkability research over two years (2021–2022) in several aspects, including the research problem, gap and aim underlying walkability issues, research setting, the scale of analysis, the type of data, the data collection tool, the analysis method and contribution.

Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) is employed to conduct a systematic literature review from three leading databases including Web of Science (WoS), Scopus and Sage.

From the review, it can be concluded that the research focuses on two aspects, namely, the built environment and people. The studies in this field are conducted at different scales of the built environment, from macroscale to microscale, including region, city, neighborhood and street-level studies that are conducted around the world including Asia, Europe and America which receive high attention from researchers. Meanwhile, the study of walkability in Australia and Africa gains less attention. It is revealed that there are four factors of walkability including land use and accessibility for macroscale which cover region, city and neighborhood, while street network and pedestrian infrastructure and facility are mainly analyzed for street-level. Most of the studies widely utilize a quantitative approach for analyzing physical walkability factors in a measurement-based approach by using certain tools/software, and a perception-based approach by using questionnaires.

The findings can assist to keep up with the rapid pace of scientific publications and help accelerate the understanding of particular ideas in the field of walkability for the planning and design practice and policy that can be used by researchers/academia, urban designers, urban planners, architects, engineers and policymakers. Also, this study hopefully could assist further research direction for the future and could add value to a more advanced way of understanding the research on walkability.

This research provides a robust framework for walkability trend analysis and a comprehensive understanding of the main ideas from the existing research on walkability worldwide.

Urban mobility has substantially evolved in several western countries, shifting from interest in road expansion strategies to cater motorized movement to the emphasis on sustainable mobility. This is, however, not the case in several developing countries that still try to accommodate vehicular flows in inner historic cities. This paper aims at providing an assessment framework that helps in evaluating the effect of streetscape development on the walking and cycling environment in historic contexts.

This research follows a two-phase methodology. Phase 1 is the investigation of the literature review including the streetscape design, Sustainable Development Goals (SDGs) and indicators for the assessment of walking and cycling environment. This phase results in developing a set of indicators for the assessment. Phase 2 is the case study including, methods, steps and results of the assessment based on the output of Phase 1. This phase concludes with a discussion on the challenges and recommendations for the enhancement.

The streetscape development in Afrang was insufficient and negatively affected the walking and cycling environment. It was motorized-oriented, instead of enhancing green mobility. The interventions led to more crowds, safety risks and less pleasant experience. Moreover, the car users' experience was enhanced initially; however, the traffic situation did not persist. A sustainable urban mobility approach is necessary to be implemented with consideration to the global level and the relation to SDGs.

There is a gap in tackling the research problem both within the context of Port Said in particular and Egyptian context in general. Local authorities need a clear structured methodology to follow in the development of the streetscape. The assessment indicators gathered can be the basis for evaluating future plans.

The tendency of urban environments to produce anxiety is well documented in a range of theoretical and historical literature, but there is little current work that considers how public spaces might be designed to alleviate anxiety among their users. This paper presents a series of case studies taken from a lighting design project on the Kentish Town Road in north London to show how urban design can create a more psychologically inclusive public realm — one that offers greater psychological comfort — by enhancing the engagement between users of urban spaces and their environment. The argument is presented in the context of broader issues of social inclusion and other current movements in urban design.