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This study examines how customer-linking capabilities, the flexibility of back-end management systems, strategic agility and the perceived absorptive capacity of e-commerce influence the organizational performance of online sellers.

A performance model based on the adaptive structuration theory was employed to test the hypotheses using structural equation modeling (SEM) on a dataset of 325 samples with acceptable responses.

The results reveal that the customer-linking capability and flexibility of back-end management systems, strategic agility and assimilation of e-commerce activity significantly influence organizational performance in a virtual environment.

The agility of online sellers is becoming increasingly important, and from the perspective of adaptive structuration theory, back-end management systems have been built to manage buyer orders for online sellers.

The purpose of this paper is to examine the impact of chief information officer’s (CIO’s) strategic knowledge and structural power on enterprise systems (ES) success in the context of systems usage.

Drawing upon knowledge-based view, this study links CIO’s strategic knowledge, structural power, ES assimilation and firm performance in an integral model. Sample data were collected in China and partial least squares technique was used to test the model.

Empirical results suggest that CIO’s strategic information technology (IT) knowledge, strategic business knowledge and structural power have significant influence on ES assimilation. While ES assimilation mediates the association between CIO’s strategic knowledge, CIO’s structural power and firm performance. Another interesting finding in the study is that the imbalance of CIO’s strategic business knowledge and strategic IT knowledge is negatively associated with ES assimilation.

This study enriches the extant literatures in IS leadership by showing the significant role of CIO’s knowledge balance and authority in promoting the assimilation of ES within the organization. The empirical findings can provide guidelines for the top executive to select a person who is familiar with both strategic business and IT knowledge to take charge of ES, also, to provide the person with appropriate structural power, in order to achieve the benefits of ES successfully.

The purpose of the study is to investigate whether the alignment between organizational capabilities is idiosyncratic to an organization or a predictable pattern of alignments can be identified across organizations.

Survey design is used to collect data from upper- and mid-level managers of organizations operating in the software industry. A total of 219 responses are used to test the study hypotheses. Partial least squares structural equation modeling and regression analysis are used for data analysis and hypotheses testing.

Results suggest that the alignment between strategic thinking and absorptive capacity is different for organizations with a prospector-type strategic orientation compared to organizations with other types (defenders and analyzers) of strategic orientations. The study also finds that the pattern of alignment holds for each dimension of absorptive capacity.

There is limited research on the alignment between the three types of organizational capabilities (metaphysical, dynamic and ordinary). This may have transcended from arguments that if organizational capabilities are truly idiosyncratic, they should not be expected to follow a predictable pattern of alignments across organizations. To the best of the authors’ knowledge, this study is the first to empirically investigate and provide evidence that the alignment between organizational capabilities is contingent on the strategic orientation of the organizations. The findings offer hope for the development of a generalizable theory of organizational capability alignment in organizations.

In order to deepen knowledge and further build theory on the use of advanced manufacturing systems (AMS) in SMEs, the present research seeks to explore the following questions: are the AMS used by SMEs aligned with their network, product and market development strategies? And does the alignment of AMS contribute to the successful outcome of these strategies, that is, to the business performance of manufacturing SMEs?

A survey of 248 Canadian manufacturers was used to collect data that were analyzed through cluster analysis and analysis of variance.

Three alignment patterns of strategic development were identified and named local SMEs, transition SMEs, and world‐class SMEs. World‐class firms were found to clearly outperform local firms in terms of growth and profitability whereas transition SMEs did not perform significantly better or worse than the other two groups.

The nature of the sample imposes care in generalizing the results of the study. Co‐alignment constitutes a valid theoretical foundation on which to further investigate the fundamental technology management problem for manufacturing SMEs, namely how these firms can achieve value from ever‐increasing investments in AMS.

When shifts in the business environment require strategic choices or provide strategic opportunities for development in terms of product innovation, market expansion or network extension, the resulting changes must be inter‐linked and assessed systemically with the SMEs' assimilation and integration of AMS.

Viewing AMS from a configurational perspective has provided a deeper understanding of the extent to which SMEs co‐align their use of manufacturing technology with their development strategies in order to achieve greater business performance.

Strategic information systems contribute to enhance managerial understanding in terms of organisational development and business success. In particular, they assist in making timely business decisions and formulating feasible strategic plans. In practice, a strategic information system consists of several modules performing different functions such as strategic prerequisites, strategic directions and so forth. The integration of these modules to form a unified system is an essential task for achieving an efficient as well as effective strategic information system. In today’s business environment, where there are a great variety of standards in various computer systems that make the linking of modules to enable bi‐directional electronic data interchange difficult and costly. This paper attempts to introduce a model which embraces a neutral format approach to realise the efficient and reliable information flow among various modules of a strategic information system. Furthermore, the proposed guidelines for implementing such a system using the neutral format generalisation technique are also covered.

This paper aims at reviewing the extant knowledge management (KM) research field within a strategic alliance context to understand the historical roots, its temporal progression, current state and potential future in a meaningful way.

Data for this study was retrieved from the Scopus database using a systematic literature search process. The bibliometric characteristics of 393 research documents were analyzed using bibliometric and structured network analysis.

The findings of the study suggest that the publication in the field have been growing with an average rate of 8.48%. This analysis also lists the most productive and impactful authors, main outlets, and the most impactful secondary and primary publication in the field. In addition, the conceptual and intellectual structure of the research field was constructed and discussed.

This paper uses an objective and quantitative approach by reviewing the related publications and virtually included all the relevant publications in the analysis, which was seen to be uneconomical when doing traditional literature reviews.

Knowledge‐based systems (KBS) can help organizations to leverage their professional expertise and manage their human resources. Considers the introduction and assimilation of a new technology such as KBS in your organization. Proposes five strategic alternatives: paving footpaths – building the low road, building the high road, building a road network, and waiting for the green light. Considers their relative merits by using a case‐study methodology to examine organizations that have followed each road. Relative costs, risks and required resources are noted while the importance of a fit between a chosen road and the existing knowledge structure is discussed.

Since ethnographers tend to study poor, urban black communities most often, it is not surprise that the methodological literature contains a wealth of information designed to help scholars do this kind of work. Far less is known about the challenges ethnographers face when “studying up,” that is exploring middle and upper-middle-class communities. Less is know too about the challenges of working in a suburb versus an urban community. This chapter helps to fill that void. By chronicling the challenges I faced in the field while collecting the data for Blue-Chip Black, my book about the identity options of middle and upper-middle-class suburban blacks, I show that the strategies ethnographers of the urban poor employ in their work are not necessarily transferable to studies of the upper classes. I identify a set of methodological tools appropriate for analysis of the upper classes. I then turn to the theoretical contributions of my study as a way of showing the kinds of insights that can be gleaned from a study of those near the top of the class ladder.

The purpose of this paper is to depict the increasing level of environmental turbulence in the aerospace aluminium industry utilizing a case study to highlight success strategies. The paper examines the impact of the environmental turbulence of September 11, 2001 on the commercial aerospace industry and how a firm successfully re‐adapted its corporate strategies in response to the discontinuity.

The objectives of this paper were addressed through an examination of firms' strategy formulation and deployment methods. Furthermore, the incidence of strategic decay coupled with resilience of firms in the aerospace industry is discussed with reference to the September 11, 2001 event in the United States.

Aerospace aluminium suppliers have mainly concentrated their efforts in the development of high strength patented alloys in order to defend market share. The aircraft manufactures namely Airbus and Boeing are in the process of shifting to composite materials in order to achieve significant weight reductions coupled with greater fuel efficiency.

The work highlights how a company can use strategic resilience to adapt to the dynamic environment of an oligopic market dominated by Airbus and Boeing.

This study aims to advance the understanding of digital marketing capability by conducting a comprehensive, systematic review of relevant literature at the firm level.

The study utilizes categorization and contextualization of qualitative methodologies to review the literature, using Scopus databases to collect 57 journals with 143 peer-reviewed papers as the main focus. The research gaps and DMCs were analyzed and synthesized and presented as collective categorization together with the proposed future direction framework.

This study proposed the relevance of digital marketing capabilities for businesses and the key measurement of business performance. The proposed dimensions of the digital marketing capabilities framework are to identify new research directions for both marketing and IT strands.

This study classify five main different themes in digital marketing incorporating with digital technologies (DTs) era and proposed relevance of digital marketing capabilities for businesses (B2C and B2B) and keys measurement of business performances.