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1 – 10 of over 75000Jon Kevin Loebbaka and Alfred Lewis
Safety management systems are created by firms to insure workplace safety while managing acceptable levels of risk. Global competition and the need to assimilate new processes…
Abstract
Purpose
Safety management systems are created by firms to insure workplace safety while managing acceptable levels of risk. Global competition and the need to assimilate new processes, materials, and technologies, have imparted a more immediate financial and societal imperative in identifying the firm's safety stakeholders. This research identifies a strategic framework to be used by organizations in managing their safety management systems and stakeholders.
Design/methodology/approach
Management's ability to organize stakeholders' demands is central to prioritizing safety knowledge and channeling that knowledge effectively through the organization. Management's safety strategy dilemma can be condensed through the optic of a knowledge‐based decision cycle. The three‐stage decision cycle developed in this research asserts that setting safety strategy is simultaneously a knowledge management challenge for the firm and a process of identifying stakeholder salience.
Findings
The safety management system model presented classifies the organization's stakeholders critical to each stage of the strategy setting process. Clarifying stakeholders' power, legitimacy, and urgency is essential in prioritizing and developing those stakeholders' safety knowledge. This decision model should improve the prospect of managers implementing successful safety management system strategies.
Originality/value
The societal and financial costs of workplace safety management system failures diminish organization's effectiveness. This model provides a new approach to implementing knowledge based safety strategies from the organization's stakeholders.
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Libiao Bai, Shuyun Kang, Kaimin Zhang, Bingbing Zhang and Tong Pan
External stakeholder risks (ESRs) caused by unfavorable behaviors hinder the success of project portfolios (PPs). However, due to complex project dependency and numerous risk…
Abstract
Purpose
External stakeholder risks (ESRs) caused by unfavorable behaviors hinder the success of project portfolios (PPs). However, due to complex project dependency and numerous risk causality in PPs, assessing ESRs is difficult. This research aims to solve this problem by developing an ESR-PP two-layer fuzzy Bayesian network (FBN) model.
Design/methodology/approach
A two-layer FBN model for evaluating ESRs with risk causality and project dependency is proposed. The directed acyclic graph (DAG) of an ESR-PP network is first constructed, and the conditional probability tables (CPTs) of the two-layer network are further presented. Next, based on the fuzzy Bayesian network, key variables and the impact of ESRs are assessed and analyzed by using GeNIe2.3. Finally, a numerical example is used to demonstrate and verify the application of the proposed model.
Findings
The proposed model is a useable and effective approach for ESR assessment while considering risk causality and project dependency in PPs. The impact of ESRs on PP can be calculated to determine whether to control risk, and the most critical and heavily contributing risks and project(s) in the developed model are identified based on this.
Originality/value
This study extends prior research on PP risk in terms of stakeholders. ESRs that have received limited attention in the past are explored from an interaction perspective in the PP domain. A new two-layer FBN model considering risk causality and project dependency is proposed, which can synthesize different dependencies between projects.
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Ofer Zwikael, Michelle Salmona, Jack Meredith and Seyed Ashkan Zarghami
Although the literature is clear on what comprises effective project stakeholder management, communication between key stakeholders and project managers is often ineffective…
Abstract
Purpose
Although the literature is clear on what comprises effective project stakeholder management, communication between key stakeholders and project managers is often ineffective. Research is silent on stakeholders' insufficient knowledge of project management terminology, which is a barrier for such effective communication. This paper aims to identify the project management concepts that key stakeholders should understand to improve effective communication.
Design/methodology/approach
This paper employs a three-step research design. In the first step, based on threshold concept theory, the authors identify the key project management concepts through interviews with 20 project management practitioners, trainers and trainees. In the second step, the authors confirm the findings from the first step and identify effective approaches to enhance project stakeholders' communication through seven additional interviews with project stakeholders. In the third step, the authors construct a functional model of the research findings by employing a system-level modeling tool.
Findings
This research identifies five project management threshold concepts (TC) that are challenging for project stakeholders to understand (1) project benefits, (2) the iron triangle, (3) the critical path, (4) uncertainty and (5) project leadership. Following these knowledge barriers, the paper proposes unique approaches to develop effective project stakeholder communication.
Originality/value
This paper advances project stakeholder management research by identifying knowledge barriers and providing project managers with more effective approaches to better engage with their stakeholders.
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Letícia Barbosa Gomes Figueiredo Filho, Marina Bouzon and Diego de Castro Fettermann
This study aims to evaluate how stakeholders affect project risks by analyzing the connection between stakeholder management and risk management in the information technology (IT…
Abstract
Purpose
This study aims to evaluate how stakeholders affect project risks by analyzing the connection between stakeholder management and risk management in the information technology (IT) project context.
Design/methodology/approach
Using the Delphi method, interviews with IT project experts were conducted to examine four factors concerning stakeholder management and define probabilities for three risk variables. The design of experiments (DoE) method was applied for the design of the research instrument and data analysis.
Findings
Stakeholder engagement and communication with stakeholders have significant influence on the occurrence of negative risks, opportunities and the development of contingency strategies. These results provide project leaders with relevant data that better guide actions toward stakeholders and enhance project success probability.
Originality/value
This study clarifies important aspects of two main project management areas – stakeholder and risk management – in the IT projects context. This research also presented an unusual application for the DoE method which allows the subjective variables analysis by statistical tools and enables to explore factor influences on real project situations.
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The aim of this paper is to discuss how multimedia technology can be used to effectively engage stakeholders in the management of risk in projects and in business.
Abstract
Purpose
The aim of this paper is to discuss how multimedia technology can be used to effectively engage stakeholders in the management of risk in projects and in business.
Design/methodology/approach
Drawing on research in stakeholder management and multimedia this paper presents a case study of how multimedia technology was used to help a government health department develop a risk management strategy to respond to climate change risk to its infrastructure.
Findings
Multimedia is a highly effective, engaging, and innovative way to capture and harness stakeholders' collective knowledge in managing risks and opportunities.
Research limitations/implications
This research has revealed the practical advantages of using multimedia to engage stakeholders in the risk management process. Future research needs to explore the pedagogical advantages of multimedia in helping organisations develop a risk management culture.
Practical implications
In the increasingly emotional and regulated business environment, effective risk management has become a basic necessity for every organisation, as has the ability to communicate effectively with external stakeholders about risk. The potential costs of poor communication with stakeholders during this process are enormous but the potential benefits of effective consultation are even greater.
Originality/value
This paper will be of value to managers involved in managing risk and opportunity. It demonstrates a new consultative approach to managing risk and opportunity which uses cutting‐edge multimedia technology which complies with current international guidelines, laws and regulations.
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Research has not fully recognised the significance of employee stakeholders to the design and effective operation of performance management systems. The purpose of the paper is to…
Abstract
Purpose
Research has not fully recognised the significance of employee stakeholders to the design and effective operation of performance management systems. The purpose of the paper is to demonstrate the centrality of employees within the stakeholder systems model of performance management it proposes.
Design/methodology/approach
Stakeholder theory is utilised to critique current scorecard‐type performance management frameworks with a particular focus on the balanced scorecard as the most popular of these. Conceptual analysis is supported by case study evidence relating to the effectiveness of performance management systems in knowledge‐intensive organisations.
Findings
The paper identifies the concept of the responsible organisation as a means of assessing organisational maturity in performance management, and links it to dimensions of organisational justice. Linkage enables stakeholder perceptions of equitable treatment to be combined with effectiveness measures in the more holistic performance management framework proposed.
Practical implications
The paper demonstrates the significance and application potential of the stakeholder systems development of scorecard‐type performance management frameworks. Conclusions confirm the “why” and the “how” of a more participatory role for organisation stakeholders, and why employee stakeholders merit a “first among equals” status within these.
Originality/value
The paper shows that the stakeholder systems approach represents a holistic approach to performance management through its incorporation of stakeholder perspectives at system design, operation and evaluation stages. The paper responds to the need for a new philosophy of performance management in an era of stakeholder accountable organisations.
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A central claim of stakeholder theory is that the purpose of business is to create value for various stakeholders. However, managing diverse interests of stakeholders can be…
Abstract
Purpose
A central claim of stakeholder theory is that the purpose of business is to create value for various stakeholders. However, managing diverse interests of stakeholders can be challenging in a business environment entrenched with different value systems. Lacking of qualitative narratives and complicated nature of corporate governance perhaps have impeded the stakeholder theory to become a major theory of strategic management and organizational ethics on its own. The purpose of this paper is to ascertain the strategic values of stakeholder management.
Design/methodology/approach
Three stakeholder management case studies, taken in the context of a large corporatized public organization, were conducted in attempting to amplify the underpinning theories of stakeholder identified by Laplume et al. (2008). Tape-recorded semi-structured interviews were transcribed into texts. To reduce retrospective bias, some typical secondary records were examined.
Findings
Stakeholder management can be a core competence that draws resource capabilities throughout a firm for generating desirable triple bottom line results, which also eases the tensions between shareholders and stakeholders of the firm.
Research limitations/implications
Stakeholder management is an organizational mechanism tightly embedded in the firms’ strategic organizing and strategizing routines. It is vital for generating desirable triple bottom line results. This conjures up potential linkages between the stakeholder theory and the resource-based view (RBV) theory as pursuing stakeholder management can be a hard-to-emulate strategic asset within the framework of the RBV theory.
Originality/value
There is relatively scant literature that pays attention on amplifying stakeholder management theory in the public sector organizations. Through the unlocking of some valuable public sector data sets, this research can make a positive contribution in the areas.
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Jurbe Joseph Molwus, Bilge Erdogan and Stephen Ogunlana
Stakeholder management plays a significant role in successfully delivering construction projects. However, being able to carry out effective stakeholder management in construction…
Abstract
Purpose
Stakeholder management plays a significant role in successfully delivering construction projects. However, being able to carry out effective stakeholder management in construction is contingent upon understanding the interrelationships among critical success factors (CSFs) for stakeholder management in construction and how they are related to project success (PS). This would enable the persons responsible for stakeholder management to know the logical process for addressing the CSFs in order to get stakeholder management right. The understanding of this relationship has not been addressed. The purpose of this paper is to investigate the interrelationships between the CSFs for stakeholder management and PS in construction.
Design/methodology/approach
From an extensive literature review, 23 CSFs for stakeholder management in construction were identified. A conceptual structural equation model (SEM) of the relationships between CSFs was developed (including measurement and structural models) using the groupings of the CSFs for stakeholder management in construction. A questionnaire survey was used to collect data from construction industry practitioners. The data so collected were analysed using SEM in analysis of moment structures (AMOS).
Findings
The SEM analysis of data collected resulted in the best fitting measurement model comprising 16 CSFs as indicators of four latent variables, namely, stakeholder characteristics and project characteristics (SCPC); stakeholder analysis (SA); stakeholder dynamics (SD); and stakeholder engagement/empowerment (SE). Furthermore, it was found that only SE has a direct positive impact on PS. The other three constructs SCPC, SA and understanding SD collectively impact on PS through the construct, SE.
Research limitations/implications
The research reported in this paper was carried out in the UK; hence, the findings may have portrayed the UK construction professionals’ opinion. However, the theoretical principles on which the research was based are general and similar research could be replicated in different countries whose construction procurement processes and industries are structured like those of the UK or otherwise.
Practical implications
The main contribution of this study to existing knowledge is an empirical evidence of the interrelationships among the CSFs for stakeholder management in construction through their latent variables which is portrayed in the best fitting structural model showing the relationships between the constructs of CSFs for stakeholder management and PS. This should serve as a guide to construction project management team or responsible professionals for undertaking stakeholder management in construction projects.
Originality/value
The paper contributes to theory by empirically identifying the interrelationships among the CSFs for stakeholder management linking to PS which will serve as a guide to construction professionals.
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Sanchal Tarode and Sanjeev Shrivastava
The purpose of this study is to develop a stakeholder management ecosystem, which is an improved concept of stakeholder management practices implemented in organizations. The…
Abstract
Purpose
The purpose of this study is to develop a stakeholder management ecosystem, which is an improved concept of stakeholder management practices implemented in organizations. The approach is to strategically manage, monitor and assess stakeholders' involvement efficiently during the various stages of the project. The paper aims to structure and organize the stakeholder management ecosystem concept, which would enhance working standards by gaining support and healthy interest of stakeholders in the ever-changing and increasing complex business environment.
Design/methodology/approach
A theoretical framework study is incorporated on the secondary data of stakeholder management, engagement and assessment. The conceptual insights are drawn for the comprehensive framework of 4Ps (project, people, process and promoting participation) to establish a stakeholder management ecosystem.
Findings
The findings expand the understanding and importance of efficient stakeholder management practices through a stakeholder management ecosystem concept. The implementation of efficient practices can exert a significant effect on the project outcome and organizational goals. Thus, these practices should be assessed and altered according to changing situations and dynamics at the various stages of the project.
Practical implications
The paper contributes to the literature on stakeholder management. First, it holds organizational and managerial implications to efficiently channelize stakeholder resources to maximize the output of the project and the performance of an organization. Second, managing people associated with an organization formally or informally can not only draw their interest, trust and involvement but also can develop further scope and vision of growth and development.
Social implications
The philosophy behind the concept is social cooperation and value creation. The more the people are engaged with the organization, the more will be the organizational support and well-being in the community as it broadens the pool of people involved, both inside and outside the organization.
Originality/value
The paper advances the practices of stakeholder management and organization management by introducing the ecosystem concept, 4Ps framework and assessment matrix. The ecosystem concept can be used to develop value and explore the potential of each person associated with an organization and further develop a functional relationship. The 4Ps framework is a structured and flexible approach to ease the process of understanding, analyzing, evaluating and involving stakeholders. The assessment matrix supports the evaluation of the incorporated strategy and further decision-making for the project by gauging project performance and stakeholder involvement.
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Yi-Chun Huang, Elaine Quintana Borazon and Jen-Ming Liu
Environmental sustainability is one of the most pressing issues faced by the electric and electronics industry today. Industries are being challenged to incorporate environmental…
Abstract
Purpose
Environmental sustainability is one of the most pressing issues faced by the electric and electronics industry today. Industries are being challenged to incorporate environmental initiatives in their corporate strategies. Thus, this study aims to investigate the impact of stakeholder pressures (regulatory, internal and market) on green supply chain management and green corporate resources as well as their effects on the economic and environmental performance of Taiwan's electric and electronic industry.
Design/methodology/approach
A total of 194 valid questionnaires were collected out of the 1,000 questionnaires distributed to Taiwan's electric and electronic product manufacturers. A structural equation modeling, using Amos 22.0, was used to test the hypotheses.
Findings
The results of the analyses show that stakeholder pressure has a significant positive impact on corporate green resources and green supply chain management practices while green supply chain management practices have a significant and positive impact on organizational performance. Moreover, corporate green resources provide a mediation between organizational stakeholder pressure and green supply chain management.
Practical implications
The results may be of value and interest to supply chain managers and policymakers on the push factors for implementing green supply chain management practices and their consequences.
Originality/value
This paper shows the complementarity of stakeholder and resource-based theories in influencing organizational performance in the electric and electronic industry in the context of sustainable development. This also enhances the understanding of the antecedents and consequences of green supply chain management and provides robust findings on the relationship between environmental and economic performance.
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