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11 – 20 of over 43000Raja Zuraidah Raja Mohd Rasi, Amir Abdekhodaee and Romesh Nagarajah
The purpose of this paper is to investigate key causal linkages of proactive environmental practices of small and medium enterprises (SMEs). Specifically, this paper studies the…
Abstract
Purpose
The purpose of this paper is to investigate key causal linkages of proactive environmental practices of small and medium enterprises (SMEs). Specifically, this paper studies the ways that the interactions between different stakeholders such as suppliers and customers could intensify the widespread diffusion and implementation of green technologies. Understanding these linkages provide an opportunity to develop a framework that integrates stakeholders’ involvement, environmental practices and environmental/operational performances.
Design/methodology/approach
This paper adopts the quantitative methodology. It uses the survey data collected from 232 Malaysian SMEs. The structural equation modelling (SEM) via AMOS 19 was employed to test the hypotheses.
Findings
The empirical results suggest that decisions on environmental practices are influenced significantly by interactions between stakeholders but notably in different ways. While customers and employees involvements are targeted at process based changes, senior managers are interested in internal management improvements. Suppliers’ interactions, on the other hand, influence SMEs to improve on operations for product and process based changes at the same time. Interestingly, we did not observe any significant achievement on government partnership programmes aimed at improving SMEs’ environmental practices.
Originality/value
The finding in this paper adds to the literature on corporate environmental practices (CEPs), by applying two stages SEM analysis to a survey data for a single industry (electronic and electric industry). The gap of the mainstream CEP literature is bridged by focusing on different types of CEP, namely, internal management systems, process-based changes and product-based changes.
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Christopher Coomes and Chern Li Liew
The purpose of this article is to investigate how public and state libraries are responding to research recommendations that the usability of a web site for children is improved…
Abstract
Purpose
The purpose of this article is to investigate how public and state libraries are responding to research recommendations that the usability of a web site for children is improved by involving a wide range of stakeholders and particularly the end‐users, in its creation.
Design/methodology/approach
The study employs a self‐administered, structured e‐mail questionnaire.
Findings
The development of children's web pages is usually the responsibility of teams of internal stakeholders, with the librarians responsible overall for the library web site being involved most, followed by children's librarians. Other library staff, information technology staff from the parent organisation and external experts made smaller contributions. The target group of children were less involved and took informal, indirect roles, rather than the direct, formal roles recommended by research.
Research limitations/implications
The sample size is small and includes only children's web pages in Australia and New Zealand.
Originality/value
The paper presents a valuable analysis of stakeholder involvement in the development and maintenance of web sites for children among state and public libraries in Australia and New Zealand.
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Santosh B. Rane, Shivangi Viral Thakker and Ravi Kant
Environmental sustainability has become a primary factor for organisations to compete globally. Stakeholders' involvement with necessary commitment at the right stage of supply…
Abstract
Purpose
Environmental sustainability has become a primary factor for organisations to compete globally. Stakeholders' involvement with necessary commitment at the right stage of supply chain management (SCM) plays a vital role in development of green supply chain. This paper aims to explore the involvement aspect of stakeholders towards greening of the supply chain. The purpose of this paper is to identify the critical success factors for stakeholder involvement in development of green supply chain and develop use cases for managers and practitioners planning to implement recent technologies to support stakeholders' involvement.
Design/methodology/approach
After a thorough literature survey and interviews with experts from industry and academia, the factors for involvement of stakeholders for greening the supply chain were identified. A survey-based research has been used to collect primary data for effective people involvement in development of green supply chain. The decision-making trial and evaluation laboratory method is used for ranking the critical success factors. Effective implementation of success factors using merits of blockchain and internet of things (IoT) technologies are discussed. Use cases are developed for practitioners for using a blockchain IoT-integrated architecture.
Findings
The results show that criterion C21 (cooperation with buyer for green initiatives) is the most important for green supply chain, and criterion C5 (global customers) has least effect on greening the supply chain. Involving stakeholders in the green product design ensures improved efficiency of the supply chain. Merits of technologies like blockchain and IoT may be reaped successfully for incorporating critical success factors to develop green supply chain.
Research limitations/implications
The research can further be extended by developing the research model with hypothesis and conducting a survey for validation. Automobile industry use cases are considered for this research, and it may be further developed for different industry sectors like process industries, service, etc.
Practical implications
Managers can make use of these 22 critical success factors and capabilities of the blockchain IoT-integrated architecture to successfully involve stakeholders. Practitioners/managers can dramatically change SCM with respect to the response speed, accuracy of decision-making, data acquisition, data storage and data accessibility, transparency, trust-building, opportunity of participation, communication quality, freedom in payment based on blockchain IoT-integrated architecture. Preventing pollution and converting the enterprises into green and sustainable organisations have created lot of concerns worldwide. This research addresses the issue of green initiatives and the role of stakeholders in improving the green status of industry.
Originality/value
Though there is research on involving suppliers and customers in the supply chain activities, there is a significant delay in integrating human resource management in the supply chain. This research proposes integration of stakeholders using recent technologies for green supply chain. Use cases developed for the automobile industry gives path to future research in this domain.
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This study aims to better inform environmental management at universities by applying and validating the policy integration processes theory through a case study of Manchester…
Abstract
Purpose
This study aims to better inform environmental management at universities by applying and validating the policy integration processes theory through a case study of Manchester Metropolitan University.
Design/methodology/approach
Social network analyses were used to identify, differentiate and categorise working networks of individuals and departments and the interconnections between them.
Findings
In an organisation, networks can be developed and active at departmental level but not at individual level. High numbers of departments can be doing work related to sustainable development whilst having low and medium levels of interconnections between departments. Influence of stakeholders throughout the network suggests levels of sustainable development policy integration at individual and departmental.
Practical implications
New insights provide evidence for universities’ environmental managers of the need of developing and implementing strategies that involve individuals’ work between departments by providing incentives, supporting capacity building and staff empowerment.
Originality/value
This paper applied and validated the theory of policy integration processes, showing that work at individual level and between departments needs more attention.
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Katharina Hetze, Paula Maria Bögel, Andreas Emde, Sigrid Bekmeier-Feuerhahn and Yvonne Glock
The purpose of this paper is to present an empirical analysis of CSR communication posted on the websites of 70 companies listed on the main stock markets in German-speaking…
Abstract
Purpose
The purpose of this paper is to present an empirical analysis of CSR communication posted on the websites of 70 companies listed on the main stock markets in German-speaking countries, the so-called DACH region. The results of this analysis offer answers to questions that are currently being discussed in the CSR literature, namely, on the importance attributed to stakeholder information vs stakeholder dialogues in (online) CSR communication.
Design/methodology/approach
Using a quantitative content analysis, the study examines the extent to which leading German, Austrian and Swiss companies are meeting communication and CSR-related requirements, especially regarding stakeholder dialogue and overall stakeholder involvement.
Findings
Drawing on Morsing and Schultz’s (2006) theoretical insights concerning stakeholder engagement, this study shows that current CSR communication primarily provides information for stakeholders and contains only a few elements of consultation with stakeholders. In addition, no elements indicating stakeholder involvement in decision processes were found. Data analysed in 2004, 2007, 2012 and 2016 for the German DAX companies allowed for comparisons over time. A closer examination of these data revealed increasing professionalism in CSR communication, especially in the provision and presentation of information. Regarding information clarity and opportunities for dialogue, however, the results show low progress. The criteria set developed for the study provides guidance for how companies can improve their CSR communication, but the findings on the long-term slow progress in stakeholder involvement, in some aspects even a decrease in dialogue, also raise questions about the (perceived) use of online CSR dialogues for companies.
Research limitations/implications
Communication is viewed from a strategic instrumental perspective. The empirical analysis focusses on the technical possibilities offered by the internet to make CSR communications and reporting available and understandable to stakeholders and to promote dialogue with and among stakeholders.
Originality/value
By focussing on online CSR communication in the DACH region, this study contributes to the current state of research and offers several recommendations for practitioners; it particularly provides critical reflection on online stakeholder dialogues and related paradigms (constitutive vs functionalistic perspective).
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Iordanis Katemliadis and Georgios Markatos
Tourism planning and development has revolved around sustainability concepts and issues, and this paper aims to provide an analysis of stakeholder involvement in sustainability…
Abstract
Purpose
Tourism planning and development has revolved around sustainability concepts and issues, and this paper aims to provide an analysis of stakeholder involvement in sustainability planning and implementation in Cyprus.
Design/methodology/approach
The article provides a comprehensive perspective on stakeholder involvement in sustainability planning and implementation based on a systematic literature review.
Findings
Study findings indicate that the active involvement of stakeholders is a prerequisite in order to address the complex issues of sustainable tourism development.
Originality/value
The authors examined the role of stakeholders at individual, local and international levels, and how they can make a difference in transitioning to a more sustainable future for tourism in Cyprus.
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Mohammed K. Fageha and Ajibade A. Aibinu
The purpose of this paper is to develop an analytical decision-support model and a procedure that will help project management team to measure project scope definition, for…
Abstract
Purpose
The purpose of this paper is to develop an analytical decision-support model and a procedure that will help project management team to measure project scope definition, for completeness. The procedure is different from previous studies because the measurement of scope definition completeness accounts for differences in stakeholders’ interest and importance on project.
Design/methodology/approach
Data collection and analysis was based on semi-structured interviews in three steps with a total of 46 respondents. The first step identified stakeholders with an interest in public building projects while the second step identified the scope elements that serve as input to defining the project scope as well as elements that each stakeholder should be involved when measuring project scope definition, for completeness. In the third step, AHP was used to identify and prioritise the contributions required from various stakeholders when measuring scope definition completeness for 42 scope elements.
Findings
An evaluation framework to measure project scope definition completeness for public building projects in Saudi Arabia based on the input of stakeholders in accordance to their importance weights.
Originality/value
The prioritised weights of stakeholders’ importance in each element can be used by project managers and decision makers to reduce inefficiency and waste of time in the project scope definition process when evaluating scope definition for completeness.
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Claudio G. Muller, Fernanda Canale and Allan Discua Cruz
Over the past few years, several scholars have focused on green innovation in the agri-food industry. In line with this research stream, the purpose of this paper is to cover some…
Abstract
Purpose
Over the past few years, several scholars have focused on green innovation in the agri-food industry. In line with this research stream, the purpose of this paper is to cover some unexplored areas regarding if stakeholder pressures have a positive influence on family engagement to implement green innovation practices and socially responsible practices.
Design/methodology/approach
By adopting a qualitative research methodology, mainly based on a multiple case study, this paper seeks to cover some unexplored areas regarding the understanding the relationship between stakeholders, family involvement and business practices in green innovation. The authors analyze eight cases from five Latin American countries selected, all are family firms focused on agricultural production.
Findings
Latin American family firms from agri-food industry, have a positive influence from internal/external stakeholder to implement green innovation initiatives and socially responsible practices, that result in short/long term business practices.
Originality/value
The originality of the proposed conceptual model stems from the need to overcome the previous theoretical models based on the stakeholder theory, which deals separately with internal/external influence over the firm.
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Saverio Petruzzelli and Francesco Badia
This article investigates the quality of stakeholder engagement (SE) process disclosure in the context of non-financial reporting (NFR) introduced by Directive 2014/95/EU (NFRD)…
Abstract
Purpose
This article investigates the quality of stakeholder engagement (SE) process disclosure in the context of non-financial reporting (NFR) introduced by Directive 2014/95/EU (NFRD). SE implies the involvement of the subjects interested in the organization's activity, according to the principle of inclusiveness and the key concepts of the stakeholder theory (ST).
Design/methodology/approach
The authors conducted a content analysis on 75 non-financial statements (NFSs) published by companies listed on the Italian Stock Exchange in 2018 and 2021 to evaluate the evolutionary profiles of SE quality through the years.
Findings
The average level of SE is not significantly high. The research showed an overall poor quality of disclosure concerning stakeholders' key expectations and issues to be addressed and answered. Furthermore, a certain variability emerged in the quality of the disclosure between the various reports, and no significant improvements in SE quality were noted from 2018 to 2021.
Research limitations/implications
The conclusions provide a replicable method for the analysis of SE quality in NFSs and the development of new standpoints in the ongoing debate on the implications of mandatory legislative frameworks for NFR. Content analyses intrinsically present margins of subjectivity. The sample was limited to a subset of NFS from Italy; hence, the results could be country specific.
Practical implications
This work suggests some possible ways of improvement of SE practices by companies.
Originality/value
Original assessment model based on eight variables identified from the academic literature and the most common international sustainability reporting standards. These variables were stakeholder identification, stakeholder selection process, degree of involvement, SE approach, dialogue channels, SE results, different points of view and integration of the SE process.
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The paper seeks to focus on operationalising corporate social responsibility in the context of employee governance. Its purpose is to evaluate critically the ethics of…
Abstract
Purpose
The paper seeks to focus on operationalising corporate social responsibility in the context of employee governance. Its purpose is to evaluate critically the ethics of “mainstream” human resource management (HRM) and to propose an alternative stakeholder systems model of HRM.
Design/methodology/approach
Stakeholder theory is utilised to critique modes of employee governance, in the light of concepts of stakeholder accountability and organisational justice. Conceptual analysis attests to the need for a different philosophy of employee governance – in particular within knowledge‐intensive organisations.
Findings
The paper identifies the concept of “the responsible organisation” as a means of assessing organisational maturity in employee governance, and relates this to dimensions of organisational justice. Linkage enables employee perceptions of equitable treatment to be combined with effectiveness measures in the employee governance model proposed.
Research limitations/implications
The paper demonstrates the significance and application potential of a stakeholder systems development of current modes of managing people. Conclusions confirm instrumental and ethical rationales for the greater involvement of and accountability to employee stakeholders.
Practical implications
The paper demonstrates a business‐based rationale for the adoption of ethical corporate governance and HRM.
Originality/value
The stakeholder systems model represents a holistic approach to human resource management by its incorporation of employee perspectives at HRM system design, operation and evaluation stages. It responds to the need for a new philosophy of HRM in an era of stakeholder‐accountable organisations.
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