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1 – 10 of 252Tracy Harwood, Tony Garry and Russell Belk
The purpose of this paper is to present a design fiction diegetic prototyping methodology and research framework for investigating service innovations that reflect future uses of…
Abstract
Purpose
The purpose of this paper is to present a design fiction diegetic prototyping methodology and research framework for investigating service innovations that reflect future uses of new and emerging technologies.
Design/methodology/approach
Drawing on speculative fiction, the authors propose a methodology that positions service innovations within a six-stage research development framework. The authors begin by reviewing and critiquing designerly approaches that have traditionally been associated with service innovations and futures literature. In presenting their framework, authors provide an example of its application to the Internet of Things (IoT), illustrating the central tenets proposed and key issues identified.
Findings
The research framework advances a methodology for visualizing future experiential service innovations, considering how realism may be integrated into a designerly approach.
Research limitations/implications
Design fiction diegetic prototyping enables researchers to express a range of “what if” or “what can it be” research questions within service innovation contexts. However, the process encompasses degrees of subjectivity and relies on knowledge, judgment and projection.
Practical implications
The paper presents an approach to devising future service scenarios incorporating new and emergent technologies in service contexts. The proposed framework may be used as part of a range of research designs, including qualitative, quantitative and mixed method investigations.
Originality/value
Operationalizing an approach that generates and visualizes service futures from an experiential perspective contributes to the advancement of techniques that enables the exploration of new possibilities for service innovation research.
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By engaging with recent debates between management historians over social constructionism, this paper aims to show the merits of adopting a new realist ontology of the business…
Abstract
Purpose
By engaging with recent debates between management historians over social constructionism, this paper aims to show the merits of adopting a new realist ontology of the business enterprise. In contrast with ANTi-History, the purpose is to provide a philosophically rigorous conception of social objects and to argue that enterprises are a member of this category.
Design/methodology/approach
Insights from Maurizio Ferraris’s documentality theory and Graham Harman’s philosophy of social objects are used to identify the ontological forming ground and developmental pathway of an Antipodean stevedoring company that operated prior to the deregulation of New Zealand’s ports in 1989.
Findings
With regard to social entities in general and firms in particular, continental philosophy’s resurgent realist movement provides a history-aware social ontology that incorporates the grain of truth lying within social constructionism. As exemplified by the writings of Ferraris and Harman, realism provides a viable conception of social objects and, in so doing, a more coherent ontological foundation for the business enterprise than the relational ontology embraced by management history ANTians.
Originality/value
By drawing on two realist perspectives hitherto neglected by management historians, this paper resolves disagreements about the ontology of the business enterprise.
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Carlos A. Diaz Ruiz, Lisa Penaloza and Jonas Holmqvist
This paper aims to investigate the dynamics of ephemerality within consumer tribes by conceptualizing how tribes constitute, disperse and reconstitute. Building upon assemblage…
Abstract
Purpose
This paper aims to investigate the dynamics of ephemerality within consumer tribes by conceptualizing how tribes constitute, disperse and reconstitute. Building upon assemblage thinking, a philosophical approach that redistributes agency from the subject to a web of interconnected human–material actants, this paper shows that tribes manifest via hybrid assemblages of people, things and ideas.
Design/methodology/approach
Insights are drawn from a three-year assemblage-oriented ethnographic study of a salsa-dancing tribe, specifically their ephemeral gatherings across multiple sites without hierarchical organization. Methods include observations as a consumer–participant, producer–participant and in-depth interviewing.
Findings
Introduces a framework documenting how tribes disperse temporarily and reconstitute via a dual process of ascription and distribution. Tribes reconstitute when consumers reproduce an assemblage that effectively overcomes a meshwork of practical challenges. Consumers ascribe to the standards of the tribe while, alternatively, tribes distribute the assemblage beyond the immediate group.
Research limitations/implications
Conceptualizes the socio-technical dynamics that tribes mobilize to disassemble and reassemble through ephemeral gatherings. Proposes a framework on hybrid interdependencies, including not only participants but also techniques, devices and sites.
Practical implications
While previous research shows that tribes can collapse, the authors propose that marketers can intervene to foster long-term resilience. As tribes disperse, consumer and marketing efforts operate at different temporal sequences to enable tribal reconstitutions.
Originality/value
Contributes to the literature on consumer tribes by theorizing ephemerality per ascription and distribution mechanisms.
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The purpose of this paper is to evaluate the functionality of the particular epistemological schools with regard to the issues of users with visual impairment, to offer a…
Abstract
Purpose
The purpose of this paper is to evaluate the functionality of the particular epistemological schools with regard to the issues of users with visual impairment, to offer a theoretical answer to the question why these issues are not in the center of the interest of information science, and to try to find an epistemological approach that has ambitions to create the theoretical basis for the analysis of the relationship between information and visually impaired users.
Design/methodology/approach
The methodological basis of the paper is determined by the selection of the epistemological approach. In order to think about the concept of information and to put it in relation to issues associated with users with visual impairment, a conceptual analysis is applied.
Findings
Most of information science theories are based on empiricism and rationalism; this is the reason for their low interest in the questions of visually impaired users. Users with visual disabilities are out of the interest of rationalistic epistemology because it underestimates sensory perception; empiricism is not interested in them paradoxically because it overestimates sensory perception. Realism which fairly reflects such issues is an approach which allows the providing of information to persons with visual disabilities to be dealt with properly.
Research limitations/implications
The paper has a speculative character. Its findings should be supported by empirical research in the future.
Practical implications
Theoretical questions solved in the paper come from the practice of providing information to visually impaired users. Because practice has an influence on theory and vice versa, the author hopes that the findings included in the paper can serve to improve practice in the field.
Social implications
The paper provides theoretical anchoring of the issues which are related to the inclusion of people with disabilities into society and its findings have a potential to support such efforts.
Originality/value
This is first study linking questions of users with visual disabilities to highly abstract issues connected to the concept of information.
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Alexandra Thrall, T. Philip Nichols and Kevin R. Magill
The purpose of this study is to examine how young people imagine civic futures through speculative fiction writing about artificial intelligence (AI) technologies. The authors…
Abstract
Purpose
The purpose of this study is to examine how young people imagine civic futures through speculative fiction writing about artificial intelligence (AI) technologies. The authors argue that young people’s speculative fiction writing about AI not only helps make visible the ways they imagine the impacts of emerging technologies and the modes of collective action available for leveraging, resisting or countering them but also the frictions and fissures between the two.
Design/methodology/approach
This practitioner research study used data from student artifacts (speculative fiction stories, prewriting and relevant unit work) as well as classroom fieldnotes. The authors used inductive coding to identify emergent patterns in the ways young people wrote about AI and civics, as well as deductive coding using digital civic ecologies framework.
Findings
The findings of this study spotlight both the breadth of intractable civic concerns that young people associate with AI, as well as the limitations of the civic frameworks for imagining political interventions to these challenges. Importantly, they also indicate that the process of speculative writing itself can help reconcile this disjuncture by opening space to dwell in, rather than resolve, the tensions between “the speculative” and the “civic.”
Practical implications
Teachers might use speculative fiction writing and the digital civic ecologies framework to support students in critically examining possible AI futures and effective civic actions within them.
Originality/value
Speculative fiction writing offers an avenue for students to analyze the growing civic concerns posed by emerging platform technologies like AI.
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This study aims to correct errors in, and comment on the claims made in the comment papers of Rigdon (2022) and Henseler and Schuberth (2022), and to tidy up any substantive…
Abstract
Purpose
This study aims to correct errors in, and comment on the claims made in the comment papers of Rigdon (2022) and Henseler and Schuberth (2022), and to tidy up any substantive oversights made in Cadogan and Lee (2022).
Design/methodology/approach
The study discusses and clarifies the gap between Rigdon’s notion of scientific realism and the metaphysical, semantic and epistemological commitments that are broadly agreed to be key principles of scientific realism. The study also examines the ontological status of the variables that Henseler and Schuberth claim are emergent using emergence logic grounded in the notion that variables are only truly emergent if they demonstrate a failure of generative atomism.
Findings
In scientific realism, hypothetical causal contact between the unobserved and the observed is a key foundational stance, and as such, Rigdon’s concept proxy framework (CPF) is inherently anti-realist in nature. Furthermore, Henseler and Schuberth’s suggestion that composite-creating statistical packages [such as partial least squares (PLS)] can model emergent variables should be treated with skepticism by realists.
Research limitations/implications
Claims made by Rigdon regarding the realism of CPF are unfounded, and claims by Henseler and Schuberth regarding the universal suitability of partial least squares (PLS) as a tool for use by researchers of all ontological stripes (see their Table 5) do not appear to be well-grounded.
Practical implications
Those aspiring to do science according to the precepts of scientific realism need to be careful in assessing claims in the literature. For instance, despite Rigdon’s assertion that CPF is a realist framework, we show that it is not. Consequently, some of Rigdon’s core criticisms of the common factor logic make no sense for the realist. Likewise, if the variables resulting from composite creating statistical packages (like PLS) are not really emergent (contrary to Henseler and Schuberth) and so are not real, their utility as tools for scientific realist inquiry are called into question.
Originality/value
This study assesses PLS using the Eleatic Principle and examines H&S’s version of emergent variables from an ontological perspective.
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Menger′s Grundsätze is explored; the Aristotelianbackground of the discourse is probed, as is the problematic image ofMenger sketched in the secondary literature as soon as it is…
Abstract
Menger′s Grundsätze is explored; the Aristotelian background of the discourse is probed, as is the problematic image of Menger sketched in the secondary literature as soon as it is confronted with this Aristotelanism and with the subjective value theory and the motif of time, error and uncertainty. The conflicting elements of this picture are pieced together.
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This article is concerned with the fundamental differences between Landian accelerationism and the tradition that most closely resembles it within organization studies and process…
Abstract
Purpose
This article is concerned with the fundamental differences between Landian accelerationism and the tradition that most closely resembles it within organization studies and process organization studies. Accelerationists and process theorists seem to have much in common, since both bear the influence of vitalism, but there are important conceptual differences that need to be brought to light for accelerationist organization studies (AOSs).
Design/methodology/approach
This paper is a straightforward comparison of the fundamental philosophical principles orienting both process organization studies, especially those gleaned from phenomenology and speculative metaphysics, and Landian accelerationism.
Findings
Process organization studies address a localized disciplinary bias towards stability over change and leverage phenomenology and speculative metaphysics to overcome it. Landian accelerationism is a radical account of the supersession of the human by inhuman forces and abandons phenomenology and speculative metaphysics as vitalist variants of correlationism. The two perspectives are shown to be broadly incompatible.
Originality/value
The introduction of accelerationism into organization studies will invariably see it compared with the vitalist strains of process organization studies. This paper emphasizes some of the important differences that exist between these traditions in preparation for an emerging accelerationist organization study tradition.
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The purpose of this paper is to compare theoretical conceptions that reclaim and re‐think material practice – “the thing” in the social and personal mix – specifically in terms of…
Abstract
Purpose
The purpose of this paper is to compare theoretical conceptions that reclaim and re‐think material practice – “the thing” in the social and personal mix – specifically in terms of work activity and what is construed to be learning in that activity.
Design/methodology/approach
The paper is theory‐based. Three perspectives have been selected for discussion: cultural‐historical activity theory (CHAT), actor‐network theory (ANT), and complexity theory. A comparative approach is used to examine these three conceptual framings in the context of their uptake in learning research to explore their diverse contributions and limitations on questions of agency, power, difference, and the presence of the “thing”.
Findings
The three perspectives bear some similarities in their conceptualization of knowledge and capabilities as emerging – simultaneously with identities, policies, practices and environment – in webs of interconnections between heterogeneous things, human and nonhuman. Yet each illuminates very different facets of the sociomaterial in work‐learning that can afford important understandings: about how subjectivities are produced in work, how knowledge circulates and sediments into formations of power, and how practices are configured and re‐configured. Each also signals, in different ways, what generative possibilities may exist for counter‐configurations and alternative identities in spaces and places of work.
Originality/value
While some dialogue has occurred among ANT and CHAT, this has not been developed to compare more broadly the metaphysics and approaches of these perspectives, along with complexity theory which is receiving growing attention in organizational research contexts. The paper purports to introduce the nature of these debates to work‐learning researchers and point to their implications for opening useful questions and methods for inquiry in workplace learning.
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Murad A. Mithani and Ipek Kocoglu
The proposed theoretical model offers a systematic approach to synthesize the fragmented research on organizational crisis, disasters and extreme events.
Abstract
Purpose
The proposed theoretical model offers a systematic approach to synthesize the fragmented research on organizational crisis, disasters and extreme events.
Design/methodology/approach
This paper offers a theoretical model of organizational responses to extreme threats.
Findings
The paper explains that organizations choose between hypervigilance (freeze), exit (flight), growth (fight) and dormancy (fright) when faced with extreme threats. The authors explain how the choice between these responses are informed by the interplay between slack and routines.
Research limitations/implications
The study’s theoretical model contributes by explaining the nature of organizational responses to extreme threats and how the two underlying mechanisms, slack and routines, determine heterogeneity between organizations.
Practical implications
The authors advance four key managerial considerations: the need to distinguish between discrete and chronic threats, the critical role of hypervigilance in the face of extreme threats, the distinction between resources and routines during threat mitigation, and the recognition that organizational exit may sometimes be the most effective means for survival.
Originality/value
The novelty of this paper pertains to the authors’ use of the comparative developmental approach to incorporate insights from the study of individual responses to life-threatening events to explain organizational responses to extreme threats.
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