Search results

Authenticity has been studied from a variety of disciplinary perspectives, leading to a rich but confused literature. This study, a review, aims to compare the psychology and sociology/tourism definitions of authenticity to clarify the concept. From a psychological perspective, authenticity is a mental appraisal of an object or experience as valued leading to feelings and summative judgements (such as satisfaction or perceived value). In objective authenticity, a person values the object due to belief in an expert’s opinion, constructive authenticity relies on socially constructed values, while existential authenticity is based on one’s self-identity. The resultant achievement of a valued goal, such as seeing a valued object, leads to feelings of pleasure. Sociological definitions are similar but based on different theoretical antecedent causes of constructed and existential authenticity. The paper further discusses the use of theory in tourism and the project to develop tourism as a discipline. This project is considered unlikely to be successful and in turn, as argued, it is more useful to apply theory from other disciplines in a multidisciplinary manner. The results emphasise that it is necessary for tourism researchers to understand the origins and development of the concepts they use and their various definitions.

This essay explores Planetary Sociology through an individual account of social construction of the self as it unfolded under the influences of a military ethic of service, sociological training, and academic studies of entrepreneurship. A three-part process is identified that includes unlearning, reorienting, and assuming new roles. New theoretical combinations are integral to this process and are expanded upon in this essay, suggesting a role for planetary sociology in providing a framework for better understanding tensions and connection points between habit and innovation as it pertains not only to entrepreneurship but also to the social construction of the self and social systems.

Why use an artificial intelligence (AI) system to determine crucial, major changes in a post-COVID-19 world? Globalisation is both a system and a process characterised by complexity, that is, a referential in which heterogeneous agents are constantly interacting. It therefore requires an integral and dynamic approach, and even more so a tool in tune with complexity. That is the case of the AI system Mileva, specifically designed for tackling complexity, highlighting the fabric of its reality, its core issues, and to forecast the probabilities of the different possible evolutions. In this chapter, the authors first briefly describe globalisation with regard to complexity, at the crossroads of computational complexity theory and sociological complexity theory (Edgar Morin). The authors then present the AI system Mileva, its key principles and the main lines of its architecture. Finally, the aforementioned points will be illustrated by two examples of analyses provided by Mileva on the issue of major changes in a post-COVID-19 world: the situation of the international organisations and that of the world of work in relation to health, environment, development, and democracy.

We argue that aspects of the Luhmannian strand of systems theory could be mobilized in a crypto-normative way for an immanent critique of certain trends in contemporary social development, especially the growing economic determination of different spheres of life and the formation of sectorial industries – such as healthcare, education, crime control, etc. – with the consequent erosion of the autonomy of these spheres and the progressive exhaustion of social conditions for the exercise of freedom and the experience of difference.

A decisive step in this approach to systems theory lies in the indication of certain “elective affinities” between Luhmann and Adorno, reinforcing the plausibility of an internal connection between these different theoretical conceptions – not their mere instrumental appropriation and external juxtaposition. From this point of view, we argue that aspects of Luhmann's conceptual construction – notably the way the system-environment relationship is thought – hold a strong family resemblance with the Adornian mode of conceiving the subject–object relationship in the speculative key of negative dialectics.

Conceived as a critical model that modulates society's real abstractions toward difference and systemic autonomy, and especially as a critical model that underlines possibilities of reciprocal mediation between system and environment, systems theory seems to emphatically put itself in tension with what, at least in part, could be seen as its other: neoliberal governmentality, the generalization of the commodity form and the instrumentalization of the individual by unilateral systemic imperatives in global capitalism.

The paper aims to explore the relationship between accounting and racial violence through an investigation of sharecropping in the postbellum American South.

A range of primary sources including peonage case files of the US Department of Justice and the archives of the National Association for the Advancement of Colored People (NAACP) are utilised. Data are analysed by reference to Randall Collins' theory of violence. Consistent with this theory, a micro-sociological approach to examining violent encounters is employed.

It is demonstrated that the production of alternative or competing accounts, accounting manipulation and failure to account generated interactions where confrontational tension culminated in bluster, physical attacks and lynching. Such violence took place in the context of potent racial ideologies and institutions.

The paper is distinctive in its focus on the interface between accounting and “actual” (as opposed to symbolic) violence. It reveals how accounting processes and traces featured in the highly charged emotional fields from which physical violence could erupt. The study advances knowledge of the role of accounting in race relations from the late nineteenth century to the mid-twentieth century, a largely unexplored period in the accounting history literature. It also seeks to extend the research agenda on accounting and slavery (which has hitherto emphasised chattel slavery) to encompass the practice of debt peonage.

This paper aims to outline the role that serendipity can play in providing a complementary and previously unrepresented vector in deliberate and emergent strategies within organizations.

The paper is conceptual in nature and draws upon the serendipity pattern in sociological theory and serendipitous relations in developmental sciences to provide a framework for executives to consider when examining the process of strategy formation. Two case vignettes are used to illustrate the difference between luck and serendipity and the paper also traces key micro foundations of serendipity by returning to the original serendipity fable and a famed science experiment producing “floppy-eared” rabbits.

The notion of chance favoring the “prepared firm” is espoused where the prepared organizational mind is positioned as an antecedent of serendipitous strategy formation. This is based on Louis Pasteur’s famous aphorism, “chance favors the prepared mind.” Components of the prepared firm include deep domain knowledge, anticipatory mindset, noticing, abductive reasoning, elaboration and relations development.

The paper is a conceptual articulation of a novel concept that now requires deeper empirical case development and ultimately statistical validation. The paper suggests linkages between serendipity and theories of absorptive capacity and the attention-based view of the firm.

Several mindsets, capabilities and relations for architecting organizational serendipity are suggested for executives using a stylized framework.

From a strategy process perspective, the Mintzberg and Waters seminal article “Of strategies deliberate and emergent” is complemented by considering “floppy-eared” strategy characterized by unexpected, anomalous and strategic datum.

The purpose of this study is to analyze state-of-the-art knowledge of artificial intelligence (AI) research in hospitality.

This study adopts the theory-context-methods framework to systematically review 100 AI-related articles recently published (i.e. from 2021 to April 2023) in three top-tier hospitality journals, namely, the International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management and Journal of Hospitality Marketing and Management.

Findings suggest that studies of AI applications in hospitality are mostly theory-driven, whereas most AI methods research adopts a data-driven approach. State-of-the-art AI applications research exhibits the most interest in service robots. In AI methods research, little attention was paid to the amid-service/experience.

This study reveals inadequacies in theory, context and methods in contemporary AI research. More research from hospitality suppliers’ perspectives and research on generative AI applications are advocated in response to the unveiled research gaps and recent AI developments.

This study classifies the most recent AI research in hospitality into two main streams – AI applications research and AI methods research – and discusses the gaps in each research stream and latest AI developments. The paper then suggests future research directions to guide researchers in advancing AI research in hospitality.