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The purpose of this paper is to provide an interdisciplinary framework bridging service design and social entrepreneurship with transformative service research (TSR) to create greater synergetic effects to advance wellbeing and drive social impact.

This research provides an interdisciplinary review and synthesis of literature to establish a basis for a conceptual framework advancing human wellbeing and driving social impact.

The overarching framework created incorporates various concepts, methods and tools across the three research domains. At the core of the framework is the ultimate goal of multilevel wellbeing and social impact. The core is subsequently supported by established social entrepreneurship concepts and strategies: prosocial motivation, hybrid identity, social bricolage, entrepreneurial thinking, community engagement, business model design and innovative delivery. The implementation of these concepts could benefit from the methods and tools used in service design, such as: design probes, service blueprints, appreciative inquiry, contextual interviews, actor maps, sustainable business model canvas and service prototyping.

The paper uses the refugee crisis as an illustrative example of how the proposed framework can be put into action by service organizations.

By bridging literature in TSR, service design and social entrepreneurship, this paper provides service managers with a framework to guide scalable systemic solutions for service organizations interested in advancing human wellbeing and driving social impact.

The purpose of this study was to describe factors that support and prevent managers' work wellbeing by reviewing international studies and interviewing Finnish social- and healthcare managers.

Twenty-two studies were identified in the systematic literature search. Seven social care and healthcare managers were recruited to participate in thematic interviews. Data were analyzed by using content analysis.

Supportive and preventive factors for managers' work wellbeing were identified in the literature review, including managerial position, decision latitude, job control, social support and ethical culture at the workplace. The interviews further suggested that the supportive and preventive factors affecting social and healthcare managers' work wellbeing could be divided into five broad categories: (1) Individual factors, (2) Social factors, (3) Professional support from one's own manager, (4) Work-related factors and (5) Organizational factors.

We conducted a systematic literature search together with expert interviews to find the factors most crucial to managers' work wellbeing. These findings can assist social and healthcare organizations and policymakers to pay attention to these factors as well as in policies guiding them.

This paper aims to examine the contributions of hybrid organisations to wellbeing in small Pacific island countries.

The concept and different forms of hybrid organisations are examined, and then the operation and contributions to wellbeing of three Fijian hybrid organisations are considered.

Hybrid organisations in this region operate with a commitment to the common good and an ethic of care. Fijian hybrid organisations improve social and economic wellbeing for individuals, families and communities by providing employment, schools and training facilities, financial and support services, sustainable agriculture projects and facilitating networking. These services improve individual and community social and economic wellbeing, build resilience, add to personal and family security, offer opportunities for the future, advance leadership skills and sustain the environment. Commercial activities that support these organisations in their wellbeing endeavours include product sales, service fees, project levies and investment income.

Generalisability beyond the Pacific region is not assured, as this review only examines hybrid organisations in small Pacific island countries.

Hybrid organisations offer an alternative pathway to achieve a sustainable enterprise economy, an approach that is more culturally relevant for the Pacific region. Policies to nurture the development of these organisations, and research into the startup, operation, impact and effectiveness of different hybrid organisation models would help to improve wellbeing in this region. International charities and aid agencies could advance the wellbeing of people living in this region by supporting the development of hybrid organisations. External agencies seeking to support hybrid organisation development are advised to consider providing funding through a regional agency rather than engaging directly with national governments.

Developing a robust hybrid organisation sector will improve social and economic wellbeing for people living in small island nations.

As one of the first studies to examine wellbeing and hybrid organisations, this review adds to hybrid business theory by its consideration of small Pacific island countries. The authors add to existing understandings of how hybrid organisations contribute to social and economic wellbeing for individuals, families and communities. The review identifies each form hybrid organisational form adopts. Each has a central commitment to generating social and economic value but different revenue sources. The review adds valuable new knowledge to the limited scholarship of this region by identifying the philosophical foundations and contributions to wellbeing of these hybrid organisations. A future research agenda and policy development process is proposed to improve wellbeing and advance hybrid organisations in the region.

The present study aims to examine the effects of work from home (WFH) on employees' performance and wellbeing during the second wave of pandemic and to find out the effects of institutional head's support as mediating variables and employees' self-efficacy as moderating variables on employees' performance and wellbeing during WFH.

A quantitative approach with causal comparative research design was adopted to collect the data from the respondents. The participants of the study were 586 teachers from public and private universities of Karachi, Pakistan, who were teaching from home during the second wave of pandemic, selected randomly from the population. An adopted questionnaire was used to collect data which consists of six parts.

Results found the positive significant effects of WFH on teachers' social wellbeing, negative significant effects on teachers' performance, their physical and mental wellbeing. No significant effects of WFH were found on teachers' financial wellbeing. The study also found that head's support plays a partially mediating significant role in the relationship between WFH and job performance, and social wellbeing, while no mediation on physical, social and financial wellbeing was found. Moderating effects of teachers' self-efficacy exist between the relationship of WFH and teachers' job performance, mental wellbeing and social wellbeing, while no effects exist between the relationship of WFH and teachers' physical and financial wellbeing.

The new research model will contribute significantly to education practitioners' knowledge, especially the government of Pakistan, which needs to measure their work from home policy's effectiveness during the pandemic.

A community-centred approach to health called Community Wellbeing Practices (CWP) is being offered to patients at all 17 GP practices in Halton in order to respond more appropriately to patients’ social needs, which are often an underlying reason for their presentation at primary care services. The paper aims to discuss these issues.

Delivered in partnership with a local social enterprise this approach is centred on the integration of community assets and non-medical community-based support provided by the voluntary, community and social enterprise sector. The core elements include community navigation, social prescribing and social action approaches.

The CWP initiative has supported more than 5,000 patients over the last four years and has evidenced demonstrable improvements in a range of health and social outcomes for patients.

The initiative has been well received by clinicians and social care professionals and has contributed to a cultural transformation in the way health and care professionals are responding to the identified needs of the community.

Using community-centred approaches in this way may help to augment clinical outcomes as well as reduce demand on over stretched public services.

Community-centred models such as the one in Halton have the potential to empower citizens to play an active role in creating healthier communities by catalysing a “people powered” social movement for health.

The CWP model in Halton is a good example of the way community-centred approaches to health can be integrated with health and care pathways to augment clinical outcomes and reduce demand on over stretched services.

This paper presents best practices of global and local initiatives for social and economic capital development. It introduces the notion of “megacommunities” representing broad multilateral stakeholder groups that work together for the resolutions of large‐scale health, environmental and social problems. The paper also takes a more local view by discussing a few regional and municipal examples of “intelligent communities” at the forefront of the knowledge economy. These mega and intelligent communities are often the first to adopt information and communication technologies (ICT), especially pervasive broadband technologies services, for achieving superior social, human and economic wellbeing. The objective of the paper is to identify common drivers and characteristics of these communities and how they utilize ICT to promote higher‐level growth.

The paper takes the form of a general review. The paper introduces the notions of wellbeing, human, social and economic capital. It presents examples of mega and intelligent communities that represent the best practices in the achievement of wellbeing.

The review finds that technological empowerment – in particular information and communication technologies (ICT) – is fundamental to integrate mega and intelligent communities for social, human and economic wellbeing. Through the best practice examples presented in this research, ICT is regarded as the key driver for supporting a sustainable economic development at the global, regional and local levels. Through ICT, it is viable (and essential) to establish a global knowledge base, shared and contributed to by a variety of experts and professionals throughout the world in different fields.

The paper presents examples based on case studies conducted by the authors and based on reviews of the best practice approaches. Based upon the observation of the key success factors and commonalities among the cases, ICT plays an essential role for the sustainable outcomes from the current mega and intelligent community initiatives. Further empirical testing is needed to demonstrate the success factor relationships introduced in this paper.

The paper raises awareness of relevant initiatives that could be adopted and replicated to facilitate sustainable development.

The value of the paper stems from the link between the macro and micro dimensions of different communities. Using the best practice cases as examples, this paper presents worthy lessons to policy makers, governments, global knowledge management, other practitioners and professionals. In particular, it opens up potential opportunities for more effective and efficient global collaborations through highlighting the role of information and communication technologies in the successful management of community practices.

In England health promotion has an important role to play in delivering the aims of the new health and social care modernisation programme. Two health promotion strategies evident in recent policy documents concern the provision of good quality information and encouraging greater social participation. Providing information about health issues is intended to empower people, promote independence and help them to become, and stay, healthy. Encouraging social participation is intended to reduce social isolation and stress, build social capital, and promote mental health and wellbeing. This paper presents findings from a qualitative sociological study of an Ageing Well project for housebound older people relevant to these policy goals. The findings reveal what older people valued about participating in the project, and how it enhanced their sense of wellbeing. It is argued that, for this group of people, ‘feeling happy’ and maintaining a positive sense of wellbeing were transitory experiences involving a range of strategies to ‘manage’ information. The lessons for health promotion from this study suggest that providing health‐related information may conflict with, rather than complement, efforts to promote mental health by compromising the ways in which people in difficult circumstances construct their sense of wellbeing and strive to feel happy.

The aim of this study is to explore the benefits of choral singing for mental wellbeing and health as perceived by a cross‐national sample of amateur choral singers.

Data consisted of written responses to open‐ended questions. These were derived from 169 participants selected from a larger dataset reporting high and low levels of emotional wellbeing on the WHOQOL‐BREF questionnaire. A majority of participants were female and aged over 50. A thematic analysis was followed by a content analysis and Pearson chi square analyses. Comparisons were made between different ages, genders and nationalities and participants with high and low reported emotional wellbeing.

The analysis revealed multiple themes covering perceived benefits in social, emotional, physical, and cognitive domains. There were no significant differences in frequency of themes across any of the participant sociodemographic and wellbeing categories. The results indicate that benefits of singing may be experienced similarly irrespective of age, gender, nationality or wellbeing status.

Implications for further research include future use of validated instruments to measure outcomes and research into the benefits of singing in other cultures. The results of this study suggest that choral singing could be used to promote mental health and treat mental illness.

This study examines a cross‐national sample which is larger than previous studies in this area. These findings contribute to understanding of the complex and interacting factors which might contribute to wellbeing and health, as well as specific benefits of singing.

The purpose of this paper is to employ innovative methods to examine the associations between personal wellbeing, self-rated health and various aspects of social capital within a socio-economically disadvantaged town in northern England.

A survey was developed and administered with input from local stakeholders (including residents), using a participatory action research (PAR) approach. In total, 11 lay interviewers were trained to pilot and deliver the final survey, which was completed either in person or online. In total, 233 valid surveys were returned.

Respondents were aged between 17 and 87 years (mean 47.3, SD 17.4), 65.7 per cent were female and 46.2 per cent identified themselves as having a longstanding illness, disability or infirmity. Overall, respondents reported lower levels of personal wellbeing and social capital in comparison with UK averages, although free-text responses highlighted a strong sense of community spirit and pride in the town. Low wellbeing was strongly associated with poor health, social isolation and neighbourhood factors such as perceived lack of community safety and trust.

PAR appears to be an acceptable approach in generating estimates of population characteristics associated with personal wellbeing.

The findings of this study may be used by policymakers to design services and interventions to better meet the needs of communities characterised by indicators of poor health and wellbeing.

This work constitutes part of a global trend to measure personal and societal wellbeing. A novel methodology has been used to examine the factors that influence wellbeing at a neighbourhood level.

Household chores are one of the most essential aspects of each individual's daily routine. The author has observed people from middle and upper socioeconomic backgrounds, outsourcing women domestic workers to perform these household tasks. Even though these women domestic workers make up a significant portion of the total working class, they remain a socially and financially vulnerable section of society. The job of working in other people's private spaces comes with little or no regulation, social protection and no guarantee of decent work standards. The major aim of this study is to find out the social wellbeing of part-time domestic workers of Pune.

For this purpose, the researchers have interviewed 167 women working in the Pune region of Maharashtra, India from the period of October 2020 to January 2021. Descriptive methods and factor analysis have been used to analyze the collected data, so that socioeconomic wellbeing correlated with the significant factors explored. Further, the factors identified that Exploratory Factor Analysis (EFAs) are further validated through reliability analysis (Cronbach’s alpha for economic wellbeing and social wellbeing index for social wellbeing).

With the help of this study, researchers have tried to explore the significant factors to the social and economic wellbeing of domestic workers. The qualitative facts collected during the interview time have substantiated the findings got in EFA.

The paper aims to provide ground-level insights to policymakers focusing on the domestic work sector, and the gaps identified in the research will help the policymakers to frame the guidelines for the betterment of these informal domestic workers.