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Reconciliation between Indigenous peoples and the Canadian plurality has stalled. While the Truth and Reconciliation Commission’s (TRC) Calls to Action could be a focusing event, creating a window of opportunity for transformative social innovations; we see coalescing of interest, social capital and investment in decolonization and indigenization in the proliferation of professorships, programs, installations and statements. However, Blackfoot (Siksika) Elder Roy Bear Chief raised significant concerns that Indigenous knowledge, experiences and people are not yet seen as relevant and useful in higher education; such marginalization must be addressed at a systems level for authentic reconciliation at any colonial university. The purpose of this paper was to explore this dual goal of exploring barriers to and opportunities for Indigenous knowledges and knowledge holders to be valued as relevant and useful in the Canadian academy, using a complexity- and systems-informed lens.

Local Indigenous Elders provided guidance to reflect study purpose and target audience of academics, with an approach that respectfully weaved Westernized research methods and co-learning through indigenous knowledge mobilization strategies. This analysis extends results from a qualitative grounded theory study to explain social processes of professors and administrative leadership in a Canadian mid-sized university regarding barriers and facilitators of implementing TRC Calls to Action. This further interpretation of applied systems and panarchy heuristics broadens understanding to how such micro-social processes are positioned and influence larger scale institutional change.

This paper discusses how the social process of dominionization intentionally minimizes meaningful system disruption by othering indigenous knowledge and knowledge holders; this form of system-reinforcing boundary work contributes to rigidity and inhibits potentially transformative innovations from scaling beyond individual niches and moments in time. Elders’ consultation throughout the research process, including co-learning the meaning of findings, led to the gifting of traditional teachings and emerging systems and multi-scale framework on the relevance of indigenous knowledges and peoples in higher education.

This study was performed in one faculty of one Canadian institution; an important and potentially widely-present social process was identified. Further research is needed for greater generalizability. Conditions that led to this study are increasingly common across Canada, where at least one third of higher education organizations have explicit indigenization strategies and internationally where the rights and self-determination of indigenous peoples are growing.

Insights from this study can inform conversations about social innovation in institutional settings, and the current systems’ resistance to change, particularly when exploring place-based solutions to national/international questions. These initiatives have yet to transform institutions, and while transformation is rarely rapid (Moore et al., 2018), for these potential innovations to grow, they need to be sustainable beyond a brief window of opportunity. Scaling up or deep within the academy seems to remain stubbornly elusive despite attention to the TRC.

This study contributes to a growing literature that explores the possibilities and opportunities between Indigenous epistemologies and social innovation study and practice (McGowan, 2019; Peredo, McLean and Tremblay, 2019; Conrad, 2015), as well as scholarship around Indigenization and decolonization in Canada and internationally.

This study aims to introduce the term, concept, mission and practice of macroservicing to recognize the ascent and obligations of Homo Servicus and to broaden and reinvigorate the service discipline. The author shares a framework for constructive engagement via macroservicing; services provisioning throughout ecosystems, particularly marketing systems, to eliminate or mitigate social traps, to reduce disenfranchisement and suffering and to enhance well-being in the system and stakeholders of the system, which ultimately includes everyone.

Synthesis of literature was drawn from several disciplines, including macromarketing and social psychology, and relevant streams of research to make key points about existential threats from social traps, and their resolution via macroservicing.

Complex social traps and systemic challenges – e.g., war, poverty, environmental degradation – require systemic services-marketing solutions by catalytic institutions in ways that engage vulnerable people and address needs of stakeholders, locally, regionally and globally.

Further study of socioeconomic/market phenomena and a framework that must be understood and can be studied empirically to design, coordinate and deliver appropriate services throughout ecosystems.

Businesses, governments, non-governmental organizations (NGOs) and citizen-consumers can use the framework and related text to inform and to guide collaboration and decision-making vis-à-vis services reach and efficacy throughout their communities, states, regions or alliances.

The commentary offers fresh perspectives and insights; an adaptive, practical framework for systemic analysis and humane problem resolution to enhance individual quality of life, community eudaimonia and planet well-being. Emphasis is placed on the inclusion of under-served or disenfranchised consumers in marketing system(s) and solutions that emerge from macroservicing to facilitate access and inclusive services provisioning.

This article will attempt to answer the following question: what has been done to prevent corruption and promote a “good government” in Latin America, what are the results and what explains the current situation? After analyzing very different experiences, the following could be stated: (1) there is at least a formal concern for promoting integrity in several countries, but there are problems of diagnosis and formulation; (2) the examples of implementation failures are far too many in Latin America. In any case, the most important factor explaining failures of design and implementation is the presence of a social trap and a political trap. The social trap is expressed by the incoherence of society itself, which demands honesty from Government, but in practice incentivizes corruption by paying bribes, breaching rules, and demanding privileges within the framework of clientelist networks. The political trap emerges from the strong path dependency effect resulting from the consolidation of patronage or clientelist networks.

Stakeholders are typically described as those who may affect or be affected by the actions of a firm. The purpose of this chapter is to present an argument that stakeholder theory should pay specific regard to what I term marginal stakeholders, that is, parties affected by a firm’s actions but who nevertheless have no actual or foreseeable influence to shape its strategic goals. Several key proponents of stakeholder theory maintain that these groups are not legitimate stakeholders and therefore do not warrant consideration. For example, marginal groups are routinely excluded from discussions of stakeholder fairness. Alternatively, theorists presume that advocates with leverage will protect these groups, or appeals to human rights will be sufficient. In contrast, I contend that there are cases where the firm has benefitted, but identifiable and discrete stakeholders have been negatively affected by corporate action in an environment where rights are ignored or there is no significant legal recourse. Drawing on foundational literature on fairness and insights from social psychology, I conclude that fully realized stakeholder theory means that a corporation has to consider its duties to all those affected by the impact of a firm, including the powerless.

This study aims to explore and develop new theories. These theories emerged from combining environmental psychology literature with sustainability literature and the five research questions at the core of the work built upon a central theme of sustainability that argues us and the organizations require a relationship of entwinement rather than separation and the language can reinforce or diminish the path to sustainable outcomes.

The study used an electronic questionnaire to explore five research questions. The study consisted of survey individuals from across the world on their connection with nature using the inclusion of nature in self scale (Schultz, 2002). An adaptation of this scale called the inclusion of environment in organization scale to understand individuals’ views of their organization and then three pairs of questions that had alternative phrasing within each pair.

In total, 632 respondents from across the globe responded to the survey. The results highlight that respondents consider their organization’s conceptual relationship with the environment as far from ideal for sustainable outcomes and that their organization is out of synch with them personally. Further, respondents believe that asking a question that emphasizes proximity and control such as “would I want to breathe this”? is more likely to yield sustainable outcomes than an alternative phrasing that does not emphasize proximity and control, phrasing such as “do the gaseous outputs meeting regulation requirements”?

Given the study was exploratory the number and range of respondents ensure the study has a perspective, that is useful to organizational leaders and academics in exploring new directions. However, at the same time given the exploratory nature of the work, more studies are required to understand the “why” of respondents’ choices and to more fully develop and understand the implications of a wider range of alternatively phrased questions (only three were tested) that emphasize proximity and control such as that shown earlier “would I want to breathe this”?

For organizational leaders, the research highlights that respondents view their organizations as being far from ideal in realizing sustainable outcomes, which, in turn, should be a spur to do more. Further, it indicates that simple phrasing that emphasizes proximity and control could be a tactic in helping an organization pursue sustainable strategies. For academics, the results of this study point us towards phraseology, as a key technique for helping drive organizational strategy towards sustainable outcomes.

See prior implications

The value of this work is that it combines environmental psychology with sustainability management and provides a foundation and confidence for scholars and practitioners to explore the potential of new theories and thus follow new lines of enquiry.

Today with the internet expansion, social media has also been identified as a factor in evolutions. Social media is the title used to refer to the set of sites and tools that have been born and developed in the space created by modern media such as communication networks, the internet and mobile phones. The effects of emerging phenomena, such as social media on human health, especially mental health, are important. As the effects of social media on users mental health is unclear, and the evidence in this field is contradictory, this study aims to determine the role of social media on mental health.

The current study was a review conducted in 2020. According to keywords, an extensive search was conducted on Web of Science, PubMed, Scopus, Google Scholar, Magiran and SID databases. In total, 501 articles were obtained. The articles were screened in three stages. Finally, out of 501 evaluated articles, 50 cases were carefully assessed and included in the study.

The findings showed that social media has negative and positive effects on mental health. Negative effects included anxiety, depression, loneliness, poor sleep quality, poor mental health indicators, thoughts of self-harm and suicide, increased levels of psychological distress, cyber bullying, body image dissatisfaction, fear of missing out and decreased life satisfaction. Positive effects included accessing other people’s health experiences and expert health information, managing depression, emotional support and community building, expanding and strengthening offline networks and interactions, self-expression and self-identity, establish and maintain relationships.

The impact of social media on mental health can be considered as a double-edged sword. The important thing is to be able to reduce the negative effects of social media on mental health and turn it into an opportunity by implementing appropriate strategies and actions and to increase and strengthen the positive effects.

Virtual forms of organizing are increasing in today's organizations, with virtual teams being one of the most popular ways to bring distributed individuals together to work on tasks and make decisions. However, theory suggests that the factors that drive unethical behaviors in teams – such as deindividuated communication and impeded identification – are the same factors that characterize interaction in virtual teams. This suggests that virtual interaction may make teams particularly vulnerable to unethical behaviors such as opportunism and deception. This chapter maps out a theoretical model to better understand when unethical behaviors are likely to occur in virtual teams, and what virtual team characteristics might help to mitigate the likelihood of such behaviors.

Many fresh graduates have unrealistic career expectations. When reality sets in after graduation, they may be disappointed. Due to factors such as the limited availability of feasible alternative career options, employees who have to stay in jobs they dislike may feel trapped. To alleviate the resulting stresses, they may engage in avoidance coping strategies, such as non-work-related social media use, to discharge their mental strains. The purpose of this paper is to discuss how the perception of being trapped can result in the adoption of avoidance coping strategies, and how these strategies can influence individual performance and social media use.

Based on the literature on avoidance coping strategy, goal orientation theory, and performance theory, the authors proposed a theoretical model on how the avoidance coping strategy of an individual can influence their performance and workplace behavior.

The authors propose that when a fresh graduate feels “trapped” in a job, the stresses experienced may cause them to hide behind their defense mechanisms. An avoidance coping strategy may then be adopted, and this will influence the individual’s workplace behavior (in terms of non-work-related use of social media) and performance.

If an avoidance coping strategy is an antecedent to non-work-related use of social media, then controlling the use of social media in the workplace may only cause these employees to switch to other forms of self-distraction (for instance, spending more time chatting with colleagues). Under some circumstances, the use of such control mechanisms may even give cyberloafers stronger urges to use social media for non-work-related purposes. If this is the case, managers should reconsider their current approach in handling the related behavior.

If the cause of non-work-related use of social media in the workplace is an avoidance coping strategy, then the engagement of such workplace behaviors should not be considered “intentionally harmful actions”. One important criterion for workplace behavior to qualify as a type of counterproductive behavior is that such behavior must be conducted to be intentionally harmful. Given this, the resulting actions of an avoidance coping strategy should not be considered a form of counterproductive behavior, and the authors should reconsider the conceptualization of cyberloafing provided in the organizational literature.

The authors believe that this research represents one of the first attempts to bridge the gap between clinical and managerial literature. It attempts to explain non-work-related use of social media in the workplace from the perspective of trapped perception and avoidance coping strategy, and it argues that not all forms of non-work-related use of social media in the workplace are instances of cyberloafing.

Purpose: This chapter outlines a cultural critique of the Gangsta as an exemplary figure to investigate the performance of social media identity. The main goal of the chapter is to illustrate some of the implications that social media have on the contemporary dramatization of the criminal, here framed as a collective techno-cultural process at the threshold between social stigma and branding. Despite using the term “Gangsta,” the author’s intent is not to “fix” this figure as an identity or a class of people, but rather to identify a broad cultural context that emerges from a glocalized hip-hop imaginary, stemming from gangsta rap and evolving alongside trap and drill.

Methodology/approach: The contribution is not intended as an empirical sociological study, but a critical cultural exploration of convergent media that bring together a glocalized gang culture and everyday social media interactions. In the second section, the author outlines his theoretical framework by identifying a point of convergence between recent studies of Instagram celebrities and criminological takes on the selective nature of gang identity. The author also explores the relationship between the “dissing,” a cultural form that is very relevant to the more aggressive sub-genres of rap, and the practice of tagging, a key affordance of social media platforms. In so doing, the author frames social media tagging as a form of identity labeling.

Findings: In light of the theory previously outlined, the author explains how tagging is used alternately to enforce social stigma and engage in recursive branding. The final section examines the aforementioned forms of tagging more in detail, in relation to specific media ecologies of YouTube videos that feature compilations of Instagram Stories originally posted by emerging Italian rappers.

Research limitations: Although it is aimed at offering an interdisciplinary contribution, this chapter adopts an admittedly media-focused perspective. Rather than producing more evidence about the use of social media by gangs, the author comments on existing sociological insight in relation to the affordances and esthetics of social media ecologies, re-problematizing certain forms of online interaction.

Originality/value: By focusing on the commonplace practice of tagging in relation to the figure of the Gangsta, the author emphasizes how online labeling practices can be more fraught that they appear, emphasizing the need for further critical reflections on the stereotyping potential of social media branding practices.