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This study aims to contribute to the field of management sciences, within the theory of social entrepreneurship, by highlighting the characteristics of the family enterprise profile as a potential stakeholder with a social impact and which requires to be recognized as a social family enterprise. Because social enterprises tend to be disruptive, the family logic can be better understood, concerning their behaviors and decisions that seem illogical in traditional entrepreneurship, within social enterprises.

This study aims to investigate how women social entrepreneurs in Indonesia use various behaviors to address challenges to their leadership authority created by socioreligious patriarchal norms in this Muslim society.

An exploratory study of six Muslim women social entrepreneurs was conducted using multiround, semistructured interviews in a contrast sample of three women who work with their husbands and three women who work without their husband’s involvement.

The study identifies a variety of leadership behaviors that women entrepreneurs use to mitigate the constraining impact of strong patriarchal religious gender norms. Observations revealed surprisingly effective micro adjustments often based on relationship-specific private negotiations between the entrepreneurs and their husbands.

Future research focused on the husbands’ perspectives and behaviors, as well as extensions to other patriarchal religions and societies, are encouraged.

Recognition of the crucial role of spousal relationships suggests the need for more holistic approaches to support women social entrepreneurship, e.g. by integrating husbands into related outreach programs.

Religious gender stereotypes such as the stronger altruistic orientation of women can help counteract, to a degree, Muslim patriarchal norms when women lead social enterprises. Leadership of social enterprises by women promises to promote more gender equality over time, even if associated private and relationship-specific accommodations are not intended to challenge religious gender norms.

This study contributes to emerging research on the crucial role of spousal relationships for women’s entrepreneurship and the impact of private micro arrangements between spouses to mitigate the constraining impact of Muslim gender norms. Muslim women entrepreneurs approved of the religious gender norms that constrained them, in contrast to the more “feminist” perspectives common in women entrepreneurs in more secular and Christianity-dominated western societies.

The purpose of this paper is to contribute to the social enterprises and human resource management (HRM) literatures by examining how institutional and cultural contexts influence human resources (HR) practices, i.e., recruitment practices (specifically, recruitment channels) and employee relations (ER) practices that are adopted in social enterprises in the developing country of Thailand.

This paper applies an embedded cross-case analysis of four social enterprises in Thailand across a variety of industries. The case study evidence in this paper draws on semi-structured interviews with each social enterprise’s representatives; field visits to each social enterprise in Bangkok and in other provinces in Thailand; and a review of archival documents and web-based reports and resources. This paper uses thematic analysis to pinpoint, examine and record the patterns or themes found in the data.

Based on these four case studies, this paper proposes that the deficiencies in the Thai skill formation system, especially skill shortages, are associated with the adoption of alternative or substream recruitment channels among social enterprises. Additionally, the weak and highly fragmented ER institution and the cultural context that favor conflict avoidance and unassertiveness among workers within the workplace are associated with the adoption of a paternalistic ER practice in these enterprises.

This paper has only focused on the role of national skill formation system, ER system, and the cultural context that favor conflict avoidance and unassertiveness among workers within the workplace. Future research may explore how other institutional and cultural domains influence the adoption of HR practices in these enterprises in the context of emerging market economies. Additionally, because this research is based on the case studies of four social enterprises in a variety of industries in Thailand, the findings of this paper may not be generalizable to all social enterprises across countries. Another limitation of this research is that it did not include social enterprises in several other industries, including the entertainment and media industry and the printing and publishing industry, and it does not include other forms of social enterprises, such as community-led social ventures. Future research may explore how institutional and cultural contexts influence HR practices adopted in social enterprises in other industries or in other types of social enterprises. Moreover, quantitative studies using large samples of social enterprises across industries might be useful in deepening our understanding of a topic that is significant from the perspective of both social enterprises and HRM.

This paper provides practical implications for HR professionals, founders and top managers of social enterprises not only in Thailand but also in other countries that face the problem of a skill shortage in the labor market.

This paper provides policy implications for the government of Thailand and the governments of several other emerging market economies in which the skill shortage is particularly severe. These governments should focus on solving this problem to alleviate severe competition among several types of organizations in the labor market. Furthermore, these governments should foster the implementation of a partnership model for employee–management relationships within the workplace. In this model, employees and management perceive each other as partners rather than enemies to sustain win–win solutions to any problems or disputes that may occur.

This paper aims to fill the gap in the literature regarding how social enterprises manage HR across contexts, especially in developing countries where institutional and cultural contexts might differ from those of developed countries. Batt and Banerjee (2012) suggested that the literature on HRM, including strategic human resource management (SHRM), should extend beyond the organizational context and examine how institutional contexts influence the adoption of organizations’ HR practices. Additionally, Batt and Banerjee (2012) noted that the majority of studies in the HRM literature focus on profit-oriented firms in the private sector and ignore other types of organizations such as non-profits or social enterprises.

This paper critically assesses Western views on the social economy in contrast to everyday realities in a low-income country, and challenges ethnocentric epistemologies in the discourse of social enterprise and social entrepreneurship that is prevalent in international development. It charts the changing trajectory of the social economy and different influences.

Qualitative data is used to explore views of members of social enterprises in Northern Cambodia. Three enterprises with different characteristics were selected. Semi-structured interviews and a group discussion took place in each case, exploring motivation, values, empowerment, participation, equity, innovation and risk appetite.

The important roles social enterprises play in rural community development are sometimes at odds with the reasoning of Western development agencies. The social economy in Cambodia is undergoing change with the advancement of capitalist market forces. This suits formal businesses but could exacerbate the exclusion of various community actors.

Three case studies are in close proximity in Northern Cambodia, and the situated dynamics may not transfer well to other contexts. Some limitations are offset by the selection of different types of social enterprises.

The study gives insights of value to the designers of programmes or projects to support social enterprise who work within international development agencies and non-government organisations. For academics, it offers critical insight into assumptions about social enterprise that emanate from Western management literature.

This paper meets the need for close-up inter-disciplinary work on social enterprise development in under-represented contexts.

This paper aims to bridge the literatures on social enterprises and human resource management to examine the recruitment practices, specifically the recruitment channels, which are used by social enterprises to attract workers and how and why these practices differ from those used by more mainstream organizations.

It uses the cross-case analysis approach and evaluates four different social enterprises in Thailand. These four social enterprises are located in different industries, including food and beverages, textiles and garments, printing and publishing and entertainment and media. The case study evidence draws on semi-structured interviews, field visits and observations and a review of archival documents and Web resources.

Through these case studies, this paper proposes that social enterprises typically use sub-stream or alternative recruitment channels that differ from those used by more mainstream organizations to attract qualified workers whose beliefs and attitudes are consistent with the objectives of social enterprises, to avoid severe competition in the labor market and to foster the internal development of their employees over time.

One limitation of this research is its methodology. Because this research is based on case studies of four social enterprises across industries in Thailand, it does not claim generalizability to all social enterprises and their recruitment channels. Rather, the results of this research should lead to further discussion of how and why social enterprises are able to recruit qualified candidates, solve financial and human resources constraints and survive severe competition among organizations in the labor market.

This paper also provides managerial implications for human resources practitioners, founders and top managers of social enterprises, not only in Thailand but also in other countries across the globe. First, these human resources practitioners, founders and top managers can use sub-stream or alternative recruitment channels to recruit employees to their social enterprises because these channels should help them attract qualified candidates whose beliefs, attitudes, knowledge, skills, experience and work performance fit with the philosophy and objectives of social enterprises. Second, they can use mainstream recruitment channels only when they have sufficient budgets to support this activity because these channels are expensive and may not support the dual missions of social enterprises. Third, they may attempt to search for an alternative source of potential employees, such as the blind and the disabled, to alleviate the problem of skill shortages at the occupational level and at the national level as a whole.

This paper provides policy implications for the government of Thailand and the governments of several other emerging market economies where the problem of skill shortages is particularly severe. Specifically, these governments should pay attention to solving the problem of occupational-level skill shortages to alleviate severe competition among several types of organizations in the labor market.

First, the findings in this paper extend the literature on human resource management, specifically on recruitment and selection practices, regarding how and why small and emerging organizations such as social enterprises can compete with mainstream organizations to survive severe competition in the labor market. Second, this paper contributes to the literature on social enterprises, specifically regarding how social enterprises resolve the issue of financial constraints to access skilled employees whose identification is consistent with the objectives of social enterprises. Finally, social enterprises in the under-researched country of Thailand are frequently overlooked in the literature. The four social enterprises in this paper are located in a variety of industries, including food and beverages (the Doi Tung Development Project and Doi Chaang Coffee), textiles and garments (the Doi Tung Development Project), printing and publishing (Butterfly Publishing House) and entertainment and media (Payai Creation). These industries, especially the printing and publishing industry and the entertainment and media industry, are also understudied in the literature on human resource management.

Entrepreneurship.

This case is intended for teaching entrepreneurship in any tertiary institution including graduate business schools where the case study method is used. It can also add value to groups interested in creating social value such as non-governmental organizations (NGOs). It can be taught in a 60-90 minute class depending on the size of the class and type of audience.

The case highlights features of indigenous entrepreneurship in a traditional African setting and showcases the merits of traditional training methods. An intriguing case of a social enterprise, inspired by the difficult experiences of an entrepreneur, who grew up in dire poverty. The polygamous family situation she was in led to establishing an enterprise that ensured her livelihood and a means to lift others from poverty. The case provides a unique model of a hybrid family business and social enterprise and illustrates that businesses can do good and still do well financially.

Learning points include: appreciation of the socio-cultural and economic context of indigenous entrepreneurs; entrepreneurial motivations and their impact on society; how traditional societies transmit entrepreneurial skills; illustration of how theoretical frameworks like network theory and effectuation impact on entrepreneurial ventures; and how challenges of family businesses such as leadership and succession may be overcome through timely planning.

Teaching notes are available, consult your librarian for access.

To investigate the application of the social enterprise model to the childcare sector in Scotland and develop a practical model for analysing such social enterprises.

A review of the literature of ideas on social enterprise found in official and academic literature is presented. The concept of “social enterprise” is reviewed with particular reference to features of the childcare sector that relate both generally and specifically to Scotland. Reports the results of a questionnaire survey, conducted in late 2005 and early 2006, involving 81 childcare organizations (27.0 per cent response rate).

The results indicated that about two‐thirds of the organizations operated at just one site, with playgroups tending to be local groups operating in relatively small geographical areas. Reveals that the issue of whether childcare should be free caused mixed but fairly evenly distributed responses, from strong agreement to strong disagreement, but the issue of external sources of funding and the problems involved caused the majority of respondents to agree that childcare services are unsustainable without external funding, a finding that shows that sustainability is not the same as self‐sufficiency. Concludes that childcare sector issues and social economy issues are the most significant.

Contributes to the social enterprises literature where there is a dearth of knowledge about the birth and death rates for social enterprises and where improved statistics would help in supporting sector‐related policies more effectively and understanding better the sector’s function and behaviour. Provides information that could be helpful for banks and other financial institutions that might be in a position to offer credit to these social enterprises.

To consider the extent to which the concept of social enterprise fits within facilities management (FM) thinking in helping to create community benefit in the process of delivering housing market renewal (HMR) in the UK. HMR via its HMR pathfinder organisations is part of many strategies in the ODPM (2003), introduced by the UK government to tackle low demand and housing abandonment across the UK.

This paper considers two key themes. First, it focuses on social enterprise practice within the context of supporting and sustaining the existing economy of the local communities in the most deprived areas in the UK. Second, it discusses the present understanding of FM practices and how far these fit within social enterprise practices in delivering social objectives.

Social enterprises tackle a wide range of social, environmental and economic issues to achieve public benefit. It is a promising vehicle for the development of community‐based FM.

The paper builds on established literature and generates debate on the role of FM within the context of relevant organisations that offers new ways of operating for public benefit rather than purely maximising profits for shareholders.

This case provides insights about the importance of market research, market segmentation, distribution, product positioning, branding and advertising for a small but growing enterprise. This case provides insights into nuances about organizing and running a family-owned small business –Bhuira Jams has to objectively decide on its way-forward which can be a pure social enterprise or a pure commercial enterprise. This case provides understanding regarding the differences between the two models in terms of funding, accounting, legal, marketing and operational aspects.

In January 2017, Linnet Mushran had just won an award from the PHD Chamber of Commerce for her work in generating local employment for rural women in the village Bhuira, Himachal Pradesh, India. This award did make her feel happy. However, more than happiness, it got her thinking as to how would Bhuira Jams – the child born out of her passion for mountains and out of the desire to do something good survive in the coming years? Bhuira Jams was never designed like a formal business. Being a family run socially relevant business, Bhuira Jams faces the challenge of operational efficiency, along with an uphill task in marketing and distribution. Almost 35 per cent of its sales comes from Fabindia, which re-sells the Bhuira products under the Fabindia label. Thus, currently there is very little focus and expenditure in Bhuira on marketing and distribution. Another challenge faced by Bhuira Jams is driven by the health and lifestyle changes occurring in the Indian society. Consumer preferences are shifting towards low fat diets, and there is growing Americanization of the Indian society. This can be a double whammy for Bhuira’s main product line of preserves, which are high on calorie and are traditionally British.

Bhuira Jams conceptually is close to a family owned business due to the involvement of husband, daughter-in-law and son-in-law of Linnet. Thus, this case provides insights into nuances about organizing and running a family owned small business.

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 11: Strategy

Entrepreneurial orientation (EO) has emerged as a core concept in the field of entrepreneurship. Yet, there continue to be questions about the nature of EO and how best to conceptualize and measure it. This chapter makes the case that EO has grown beyond its roots as a firm-level unidimensional strategy construct and that a new multidimensional version of EO is needed to capture the diverse manifestations and venues for entrepreneurial activity that are now evident around the world – global entrepreneurial orientation (GEO). Building on the five-dimension multidimensional view of EO set forth when Lumpkin and Dess (1996) extended the work of Miller (1983) and Covin and Slevin (1989, 1991), the chapter offers an updated definition of EO and a fresh interpretation of why EO matters theoretically. Despite earnest efforts to reconcile the different approaches to EO, in order to move the study of EO and the theoretical conversation about it forward, we maintain that as a group of scholars and a field, we need to acknowledge that two different versions of EO have emerged. Given that, we consider original approaches to measuring EO, evaluate formative measurement models, consider multiple levels of analysis, call for renewed attention to EO configurations, and discuss whether there is a theory of EO.