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Article
Publication date: 29 July 2014

Jorge Alberto Durán Encalada and François Bernard Duhamel

The purpose of this paper is to examine how the type of logistics services required by firms is related to the freight characteristics, and to the cost and other dimensions of the…

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Abstract

Purpose

The purpose of this paper is to examine how the type of logistics services required by firms is related to the freight characteristics, and to the cost and other dimensions of the services in Mexico.

Design/methodology/approach

The authors conducted an exploratory study using Anova analysis and correlations, on the basis of a sample of 266 freight movements in Mexico, in order to test two main hypotheses.

Findings

The authors found an association between some logistics services, according to their level of customization, with the freight characteristics, and a positive relation of those customized services with security and reliability, on the one hand, and a negative relation with cost of the services, on the other hand.

Research limitations/implications

Size of the sample and some subjective measures of logistics services performance.

Practical implications

For shipping companies to be aware of existing limitations of Mexican logistics service providers in relation to customizing their services and the attributes associated with these services. This knowledge will contribute to firms' better planning of their freight movements.

Originality/value

Authors extend the supply chain analysis considering logistics variables variables such as freight characteristics, logistics services requirements, and the firms’ priorities for contracting these services, such as cost and other attributes.

Propósito

examinar cómo se relaciona el tipo de servicios logísticos requeridos por las empresas con las características de la carga, y con el costo y otros atributos de estos servicios.

Diseño/metodología/enfoque

estudio exploratorio que utiliza análisis Anova y correlación Pearson de 266 casos de transporte de cargas para probar dos hipótesis asociadas al propósito.

Hallazgos

se encontró una conexión entre algunos servicios logísticos – de acuerdo con su nivel de customización– y las características de la carga, y una relación positiva entre los servicios logísticos customizados y las prioridades de seguridad y confiabilidad. Además, se halló un vínculo negativo con los costos.

Limitaciones de la investigación

tamaño de la muestra y uso de algunas mediciones subjetivas del desempeño de los servicios logísticos.

Implicaciones prácticas

para las empresas embarcadoras tener en cuenta las limitaciones que tienen los proveedores de servicios logísticos en México, en cuanto a la customización de los servicios logísticos y los atributos favorecidos en la provisión de estos servicios. Esto contribuirá a una mejor planeación de las áreas logísticas de las empresas en el manejo de sus cargas.

Originalidad/valor

extender el análisis de las cadenas de suministro para considerar variables logísticas como son las características de la carga, los servicios logísticos requeridos y las prioridades que las empresas consideran en la obtención de servicios en términos de costos u otros atributos.

Details

Academia Revista Latinoamericana de Administración, vol. 27 no. 2
Type: Research Article
ISSN: 1012-8255

Keywords

Article
Publication date: 29 July 2014

Enrique Ogliastri

In this issue there are seven published research articles originating from Argentina, Spain, Chile and Mexico. The subjects of the articles are varied: first, the best performance…

304

Abstract

In this issue there are seven published research articles originating from Argentina, Spain, Chile and Mexico. The subjects of the articles are varied: first, the best performance determinants of banks in eight South American countries; second, the determinant factors of short term bank‐debt policies of companies, particularly the effect of growth opportunities, the ownership structure of companies and the institutional surrounding; third, the use of personal loans instead of institutional loans in small and medium size companies; fourth, the impact of the economic groups characteristics on the performance of its companies and the benefit of groups to the economy; fifth, the priorities of the companies in the use of logistic services within the supply chain; sixth, the impact of the corporate responsibility in the image and loyalty in hotel brands; seventh, the entrepreneurial intention when starting up a new company and the determinants of his perception on advantages and disadvantages of undertaking the venture.

Resumen

En este número se publican siete artículos de investigación originados en Argentina, España, Chile y México. Los temas de los artículos son variados: 1‐ Los determinantes del mejor desempeño de los bancos en ocho países latinoamericanos. 2‐ Los condicionantes del plazo de vencimiento de la deuda bancaria de las empresas, en particular el efecto de oportunidades de crecimiento, la estructura de propiedad de la empresa, y el entorno institucional. 3‐ El uso de préstamos personales en lugar de institucionales en las empresas pequeñas y medianas. 4‐ El impacto de las características de los grupos económicos en el desempeño de las empresas y en el beneficio de la economía en conjunto. 5‐ Las prioridades de las empresas en el uso de servicios logísticos dentro de la cadena de suministro. 6‐ El impacto de la responsabilidad corporativa en la imagen y lealtad de marca de los hoteles. 7‐ La intención de emprender y los determinantes de la percepción sobre sus ventajas y desventajas.

Details

Academia Revista Latinoamericana de Administración, vol. 27 no. 2
Type: Research Article
ISSN: 1012-8255

Article
Publication date: 3 August 2018

Alex J. Ruiz-Torres, Guillermo Cardoza, Markku Kuula, Yuritza Oliver and Henry Rosa-Polanco

The purpose of this paper is to study the relationships between the capabilities and performance characteristics of logistic service providers (LSPs) in the Caribbean region. The…

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Abstract

Purpose

The purpose of this paper is to study the relationships between the capabilities and performance characteristics of logistic service providers (LSPs) in the Caribbean region. The study considers the organization’s process improvement (PI) performance as it relates to their innovation capabilities, their efforts into information sharing and collaboration with customers, their planning for contingencies and considering the uncertainty of their customer’s technology.

Design/methodology/approach

A survey was applied to 88 LSP firms with operations in the Caribbean region. Structural equation modeling was used to analyze the hypothesized relationships.

Findings

The results indicate that the PI performance of LSPs is significantly related to their innovation capabilities, and that these capabilities are positively related to collaboration and exchange of relevant information. Furthermore, they indicate that information sharing between LSPs and their customers significantly improves the quality of contingency planning. However, the study showed that innovation capabilities are not directly related to the LSPs’ focus on contingency planning and that customers’ technology uncertainty does not have a significant effect on the LSPs’ innovation capabilities.

Research limitations/implications

The sample of LSP firms is limited to three countries of the Caribbean region. Further examination of the model in additional countries and across multiple industrial contexts would increase the validity of the findings and expand to settings such as manufacturing and services.

Originality/value

This study measures operational performance of LSPs from a different perspective: its PI performance, and considers how multiple factors affect this performance.

Propósito

El propósito de este trabajo es estudiar las relaciones entre las capacidades y características de ejecutoria de los proveedores de servicios de logística (LSP) en la región del Caribe. El estudio considera la ejecutoria en la mejora de los procesos de la organización en relación con sus capacidades de innovación, sus esfuerzos en el intercambio de información y colaboración con los clientes, la planificación de contingencias y teniendo en cuenta la incertidumbre de la tecnología de sus clientes.

Diseño/metodología/enfoque

Se aplicó una encuesta a 88 empresas de servicios logísticos con operaciones en la región del Caribe. Un modelo de ecuaciones estructurales se utilizó para analizar las hipótesis propuestas.

Resultados

Los resultados indican que la ejecutoria en la mejora de procesos de los LSP se relaciona significativamente a sus capacidades de innovación, y que estas capacidades se relacionan positivamente con la colaboración y el intercambio de información. Además, los resultados indican que el intercambio de información entre los LSP y sus clientes significativamente mejora la calidad de la planificación de contingencia. Sin embargo, el estudio demostró que las capacidades de innovación no están relacionadas directamente a la planificación de contingencia y que incertidumbre relacionada con la tecnología de los clientes, no tiene un efecto significativo en las capacidades de innovación de las LSP.

Limitaciones de la investigación/implicaciones

La muestra de empresas LSP se limita a tres países de la región del Caribe. La examinación en otros países y en otros contextos industriales aumentaría la validez de los resultados y ampliaría este a otras áreas como la manufactura y los servicios.

Originalidad y valor

Este estudio mide la ejecutoria operacional de los LSP desde una perspectiva diferente: su ejecutoria en la mejora de procesos y considera cómo múltiples factores afectan esta ejecutoria.

Article
Publication date: 11 December 2023

Brenda Silupu and Sergio Reyes

In developing countries, women microentrepreneurs are characterized as being informal, creating a challenge for the sustainability of their businesses. The purpose of this study…

Abstract

Purpose

In developing countries, women microentrepreneurs are characterized as being informal, creating a challenge for the sustainability of their businesses. The purpose of this study is to analyze different businesses that adopt this form of operation arguing that formality is unnecessary because they are legitimate businesses (institutional reason). In addition, the role of gender in business management was incorporated, and the consistency of the results was validated in the context of COVID-19.

Design/methodology/approach

This study used data from the National Household Survey of Peru for the development of a compared analysis between the period 2018–2019 (pre-COVID-19), made up of a sample of 14,077 observations, and the period 2020–2021 (COVID-19), with 7,922 observations. The unit of analysis was the informal microenterprise with more than three years of operation, and the data was analyzed using a logistic model.

Findings

The probability of adopting informality for institutional reasons is more significant in the case of women in contrast to the men when it is a business belonging to the commerce sector and operating in a dwelling with basic services, while this probability decreases if the firm does not have a fixed location. These results are consistent in pre-COVID-19 and COVID-19 periods.

Originality/value

The purpose of this research was to contribute to closing gaps in the generation of evidence that helps to understand the behavior of informal microentrepreneurs in developing countries, allowing a better approach to this problem for the design and implementation of suitable public policies. All this will contribute to the accomplishment of the Sustainable Development Goals.

Propósito

En países en desarrollo, las mujeres microempresarias se caracterizan por ser informales generando un desafío para la sostenibilidad de sus negocios. La presente investigación analizó diferentes negocios que adoptan esta forma de operación con el argumento de que la formalidad no es necesaria porque son negocios legítimos (motivo institucional); además, se incorporó el rol del género en la gestión del negocio, y se validó la consistencia de los resultados en un contexto de COVID-19.

Diseño/metodología/enfoque

Se utilizaron datos de la Encuesta Nacional de Hogares de Perú para el desarrollo de un análisis comparado entre el período 2018–2019 (pre-COVID-19), compuesto por una muestra de 14.077 observaciones, y el período 2020–2021 (COVID-19), con 7.922 observaciones. La unidad de análisis es la microempresa informal con más de tres años de operación y los datos son analizados mediante un modelo logístico.

Hallazgos

Resulta mayor la probabilidad de adoptar la informalidad por motivos institucionales en el caso de las propietarias en contraste con los propietarios, cuando se trata de un negocio perteneciente al sector comercio y que funciona en una vivienda con servicios básicos, mientras que disminuye esta probabilidad si el negocio no posee un local fijo. Estos resultados son consistentes en tiempos de pre-COVID-19 y COVID-19.

Originalidad/valor

La investigación tiene por fin contribuir al cierre de brechas en la generación de evidencia que ayude a comprender el comportamiento de las mujeres microempresarias informales en países en desarrollo, permitiendo una mayor aproximación a esta problemática para el diseño e implementación de políticas públicas adecuadas. Todo esto contribuirá con los Objetivos de Desarrollo Sostenible.

Propósito

Nos países em desenvolvimento, as mulheres microempreendedoras caracterizam-se por serem informais, criando um desafio para a sustentabilidade dos seus negócios. A presente investigação analisou diferentes negócios que adotam essa forma de operação com o argumento de que a formalidade não é necessária por serem negócios legítimos (razão institucional); além disso, foi incorporado o papel do gênero na gestão empresarial e se validou a consistência dos resultados num contexto de COVID-19.

Desenho/metodologia/abordagem

Se utilizaram dados da Pesquisa Nacional de Domicílios do Peru para desenvolver uma análise comparativa entre o período 2018–2019 (pré-COVID-19), composto por uma amostra de 14.077 observações, e o período 2020–2021 (COVID-19), com 7.922 observações. A unidade de análise é a microempresa informal com mais de três anos de operação e os dados são analisados através de um modelo logístico.

Descobertas

Resulta maior a probabilidade de adoção da informalidade por motivos institucionais no caso das proprietárias em contraste com os proprietários, quando se trata de um negócio pertencente ao setor do comércio e que funciona numa casa com serviços básicos, enquanto esta probabilidade diminui se o negócio não tem local fixo. Estes resultados são consistentes em tempos pré-COVID-19 e COVID-19.

Originalidade/valor

A pesquisa tem como objetivo contribuir no fechamento de brechas na geração de evidências que ajude a compreender o comportamento dos microempreendedores informais nos países em desenvolvimento, permitindo uma melhor abordagem desta problemática para o desenho e implementação de políticas públicas adequadas. Tudo isto contribuirá para o cumprimento dos Objetivos de Desenvolvimento Sustentável.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 3 November 2014

Enrique Ogliastri

Six research papers are published on this issue: three on finances, two regarding public administration and one on business economy. They come from six countries and ten…

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Abstract

Six research papers are published on this issue: three on finances, two regarding public administration and one on business economy. They come from six countries and ten universities. The first paper analyses the effect of a new platform for transactions in the Colombian stock exchange. The second studies the factors that influence the capital structure of the non‐financial companies that quote in the stock market of Lima. The third studies a sample of Brazilian coffee growers in order to determine the influence of attitudes and behaviours in their price risk management decisions. The fourth studies the relation between financial stress, decentralisation and outsourcing of public local services in Spain, by particularly taking into account the length of the financial stress, the effectiveness of the measures taken to attenuate it and the lapse between the crisis and an answer based on the portion of privatisation and decentralisation of the public services. The fifth explores the Chilean small and medium businesses determinants that from their beginnings are orientated towards the global international market. Lastly, the concepts of marketing services and higher education are used to analyse the evaluations of professors given by Mexican university students. The journal is shifting towards a new electronic platform. It will begin to be trimestral in the year 2015 and will continue to broaden its net of Associate Editors.

Resumen

En este número publicamos seis artículos de investigación: tres en finanzas, dos en administración pública, y uno en economía de negocios, provenientes de seis países y diez universidades. El primer artículo analiza el efecto de una nueva plataforma para las transacciones en la bolsa de valores de Colombia. El segundo, estudia los factores que influyen en la estructura de capital de las empresas no financieras que cotizan en el mercado de valores de Lima. El tercero, estudia una muestra de cultivadores de café brasileños para determinar la influencia de las actitudes y comportamientos en sus decisiones de gestión del riesgo del precio. El cuarto, estudia la relación entre estrés financiero, descentralización y contratación externa de servicios públicos locales en España, particularmente al enfocarse en la consideración de la duración del estrés financiero, la efectividad de las medidas tomadas para atenuarlo, y el lapso entre la crisis y una respuesta basada en la opción de privatización y descentralización de servicios públicos. El quinto explora los determinantes de que las pequeñas y medianas empresas chilenas desde el principio estén orientadas al mercado global internacional. Finalmente, se utilizan conceptos del mercadeo de servicios y la educación superior para el análisis de las evaluaciones de los profesores por parte de los estudiantes universitarios mexicanos. La revista está migrando a una nueva plataforma electrónica, pasará a ser trimestral en el año 2015 y se continúa ampliando la red de Editores Asociados.

Details

Academia Revista Latinoamericana de Administración, vol. 27 no. 3
Type: Research Article
ISSN: 1012-8255

Article
Publication date: 28 January 2021

Marek Michalski, Nubia Velasco and Pedro Palominos

Abstract

Details

The International Journal of Logistics Management, vol. 32 no. 1
Type: Research Article
ISSN: 0957-4093

Article
Publication date: 10 June 2013

Cristian Geldes and Christian Felzensztein

The purpose of this article is to analyse the characteristics and determinants of marketing innovation in companies, using the agribusiness sector as a case study due its economic…

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Abstract

Purpose

The purpose of this article is to analyse the characteristics and determinants of marketing innovation in companies, using the agribusiness sector as a case study due its economic and social importance in Latin America.

Design/methodology/approach

Data refer to the VI Innovation Survey undertaken in Chile (2010), based on the OECD guidelines. The authors compare the determinants of innovation in marketing, first among the agribusiness sector and other sectors of the economy, and then comparing their determinants using logistic regressions on other types of innovations in the agribusiness sector.

Findings

There are differences in the determinants of marketing innovation between agribusiness and other economic sectors. Also, there are differences in relation to the organisational, process and product innovations in the agribusiness sector.

Research limitations/implications

The results imply the need for further study of marketing innovation and its relationship to other innovations considering different economic sectors and territories.

Practical implications

Business strategies and public programs that promote innovation should consider the differences between types of innovations.

Originality/value

This paper highlights and differentiates the marketing innovation with respect to other types of innovations—a topic not widely developed, especially in the agribusiness sector and in emerging countries.

Propósito

El propósito de este artículo es analizar las características y determinantes de la innovación de marketing en empresas, tomando como estudio de caso el sector de agronegocios, de importancia económica y social en Latinoamérica.

Diseño/metodología/enfoque

Los datos corresponden a la VI Encuesta de Innovación de Chile (2010), basada en los lineamientos de la OECD. Se comparan los determinantes de las innovaciones en marketing, primero entre el sector de agronegocios y conjunto de otros sectores de la economía, para luego comparar mediante regresiones logísticas sus determinantes respecto de otros tipos de innovaciones en el sector de agronegocios.

Hallazgos

Se establecen diferencias en los determinantes de la innovación en marketing entre el sector de agronegocios y conjunto de otros sectores de la economía, así como respecto de las innovaciones organizacionales, de procesos y productos para el sector de agronegocios.

Limitaciones/implicancias de la investigación

Los resultados implican la necesidad de profundizar el estudio de la innovación en marketing y sus interrelaciones con otras innovaciones considerando distintos sectores económicos y territorios.

Implicaciones prácticas

Las estrategias empresariales para fomentar la innovación, así como los programas públicos debieran considerar las diferencias entre tipos de innovaciones.

Originalidad/valor

Este artículo destaca y diferencia la innovación en marketing de otros tipos de innovaciones, que es un tópico con poco desarrollo, especialmente en el sector de agronegocios y en países emergentes.

Article
Publication date: 26 January 2010

Lucía Melián Alzola and Víctor Padrón Robaina

This work seeks to contribute a series of reflections and conclusions in response to the following questions: what variables determine satisfaction in the pre‐sale phase and…

2990

Abstract

Purpose

This work seeks to contribute a series of reflections and conclusions in response to the following questions: what variables determine satisfaction in the pre‐sale phase and post‐sale phase of B2C electronic commerce? How are the variables of the pre‐sale phase related to those of the post‐sale phase of B2C electronic commerce?

Design/methodology/approach

The authors develop a theoretical scale that includes the important variables of quality in the pre‐sale and post‐sale phases of B2C electronic commerce. After the empirical validation of the theoretical scale, we measure the impact of the pre‐sale dimensions on the post‐sale dimensions.

Findings

The results confirm the principal hypotheses of the study, that is to say, the dimensions of the pre‐sale phase have a significant impact on the dimensions of the post‐sale phase of B2C electronic commerce.

Research limitations/implications

This research shows that, in B2C electronic commerce, the organisation's actions in the pre‐sale phase will, to a great extent, condition its actions in the post‐sale phase.

Practical implications

This paper highlights the importance of high‐performance in the pre‐sale phase in order to achieve success.

Originality/value

This paper bridges a gap in the empirical works in the field of quality in electronic commerce by studying the importance and implications of the different phases in the electronic purchase.

Details

International Journal of Quality & Reliability Management, vol. 27 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 6 October 2020

Vanessa S.M. Magalhães, Luís Miguel D.F. Ferreira, Aldara da Silva César, Renato Manzini Bonfim and Cristóvão Silva

The livestock sector contributes significantly to the Brazilian economy, but also creates many environmental and social issues. To mitigate these problems and help counteract the…

1113

Abstract

Purpose

The livestock sector contributes significantly to the Brazilian economy, but also creates many environmental and social issues. To mitigate these problems and help counteract the effects of the growing production demand, it is essential to address the prevention of food loss and waste (FLW). Therefore, the aim of the present study is to identify the causes of FLW, model their interrelationships and determine their root causes for the Brazilian beef supply chain (SC).

Design/methodology/approach

16 causes are analysed using an integrated interpretive structural modelling (ISM) and matrix impact of cross-multiplication applied to classification (MICMAC) methodology. ISM identified interrelationships among the causes and MICMAC determined the root causes of FLW.

Findings

The ISM highlights the “Lack of transportation infrastructures”, “Inadequate handling”, “Poor operational performance”, “Variety of products available in supermarkets” and “Unhealthy animals and outbreaks of disease” as the most influential causes and the MICMAC classifies them as the root causes of FLW in the Brazilian beef SC.

Practical implications

The results provide fundamental insights for researchers, practitioners and policymakers, by exploring which causes are more influential and which are the root causes, thereby assisting the SC members in the definition of suitable strategies to mitigate FLW.

Originality/value

This is the first empirical analysis of the interdependencies between the causes of FLW in the beef SC.

Details

The International Journal of Logistics Management, vol. 32 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Book part
Publication date: 12 November 2018

Castillo Juan Marcos, Guerra de Castillo Zoila Yadira, Arosemena Pablo Alcides and Kelso Ada Carolina

Since the sixteenth century, Panama has been an important logistic node for communication between South America, North America, and Europe for trade and load transit. Panama ports…

Abstract

Since the sixteenth century, Panama has been an important logistic node for communication between South America, North America, and Europe for trade and load transit. Panama ports move more than 700 million tons per year while Panama Canal moves 325,428,407 tons, according the statistics of 2014. Most of the maritime cargo moved through Panama is transit and transshipment cargo. Consequently, and due to the geographical position and future opportunities based on the expansion of the Panama Canal, Panama could be a strategic hub of global trade flows. This is an opportunity to develop value-added logistics services (VALS) in Panama Canal. Thus, this research aims to present a preliminary analysis of VALS industry in Panama, identifying critical variables that could enhance these services. This is a survey-based research, using interviews with the main suppliers of VALS in Panama and some of their customers. The methodology applied to analyze the data is means-end value hierarchy model (MEVHM), which was used to understand VALS industry in Panama and identify what is valuable to customers. Results showed that each VALS provider serves a mean of 20 companies, 22% of them are national clients while 78% are international clients, which recognized the geographical position as their main reason to work with logistics experts from Panama. Furthermore, 92% of them were very satisfied or satisfied with the service received. Main VALS in Panama are labeling, tagging, and packaging. In contrast, areas to be improved are customs procedures, national logistics processes, product’s traceability, competitive prices, and human resources training.

Details

Supply Chain Management and Logistics in Latin America
Type: Book
ISBN: 978-1-78756-804-4

Keywords

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